METHODS AND SYSTEMS FOR ARTIFICIAL INTELLIGENCE INSIGHTS FOR RETAIL LOCATION
Examples described herein generally relate to a system for managing a retail environment. The system may collect data from a plurality of retail information systems including at least an inventory system, a loss prevention system, and a retail traffic system. The system may predict a condition based on a machine-learning model applied to a combination of the collected data from at least two systems of the plurality of retail information systems. The system may push an alert to a user identifying the condition and a recommended action, the user having a user persona matching a persona associated with the condition.
1 . A method of managing a retail environment, comprising:
collecting data from a plurality of retail information systems including at least an inventory system, a loss prevention system, and a retail traffic system;
predicting a condition based on at least one machine-learning model and a combination of the collected data from at least two systems of the plurality of retail information systems; and
pushing an alert to a user identifying the condition and a recommended action, the user having a user persona matching a persona associated with the condition.
2 . The method of claim 1 , further comprising:
receiving a voice query, from the user having the user persona;
interpreting the voice query based on the user persona to generate a machine query for a predicted condition;
answering the query using the at least one machine-learning model to generate a predicted condition and a recommended action; and
providing a voice response identifying the answer and the recommended action.
3 . The method of claim 1 , wherein predicting the condition comprises:
determining a predicted rate of consumption of a product based on historical inventory levels, a historical traffic level, and a current traffic level;
determining a time that a current inventory of the product will be depleted at the predicted rate of consumption; and
detecting a low inventory condition if the time is within a threshold time.
4 . The method of claim 1 , wherein predicting the condition comprises:
identifying, by the at least one machine-learning model, a pattern in the collected data; and
detecting a deviation of current data collected within a threshold time period from the pattern.
5 . The method of claim 4 , wherein identifying the pattern comprises, correlating by the at least one machine learning model, a performance indicator with the combination of the collected data from at least two systems of the plurality of retail information systems.
6 . The method of claim 1 , wherein the at least one machine-learning model is trained on training sets that are subsets of the data from the plurality of retail information systems that have been labeled with corresponding events.
7 . The method of claim 6 , further comprising:
detecting an occurrence of an event based on business rules applied to the combination of the collected data;
labeling a data pool of the combination of the collected data prior to the occurrence of the event with the event to generate one of the training sets; and
training the at least one machine learning model to classify a current combination of the collected data into events based on the training sets.
8 . A non-transitory computer readable medium storing computer executable instructions that when executed by a processor cause the processor to:
collect data from a plurality of retail information systems including at least an inventory system, a loss prevention system, and a retail traffic system;
predict a condition based on at least one machine-learning model and a combination of the collected data from at least two systems of the plurality of retail information systems; and
push an alert to a user identifying the condition and a recommended action, the user having a user persona matching a persona associated with the condition.
9 . The non-transitory computer readable medium of claim 8 , further comprising code to:
receive a voice query, from the user having the user persona;
interpret the voice query based on the user persona to generate a machine query for a predicted condition;
answer the query using the at least one machine-learning model to generate an answer and a recommended action; and
provide a voice response identifying the answer and the recommended action.
10 . The non-transitory computer readable medium of claim 8 , wherein the code to predict the condition comprises code to:
determine a predicted rate of consumption of a product based on a historical inventory a historical traffic level, and a current traffic level;
determine a time that a current inventory of the product will be depleted at the predicted rate of consumption; and
detect a low inventory condition if the time is within a threshold time.
11 . The non-transitory computer readable medium of claim 8 , wherein the code to predict the condition comprises code to:
identify, by the at least one machine-learning model, a pattern in the collected data; and
detect a deviation of current data collected within a threshold time period from the pattern.
12 . The non-transitory computer readable medium of claim 11 , wherein the code to identify the pattern comprises code to correlate, by the at least one machine learning model, a performance indicator with the combination of the collected data from at least two systems of the plurality of retail information systems.
13 . The non-transitory computer readable medium of claim 8 , wherein the machine-learning model is trained on training sets that are subsets of the data from the plurality of retail information systems that have been labeled with corresponding events.
14 . The non-transitory computer readable medium of claim 13 , further comprising code to:
detect an occurrence of an event based on business rules applied to the combination of the collected data;
label a data pool of the combination of the collected data prior to the occurrence of the event with the event to generate one of the training sets; and
train the machine learning model to classify a current combination of the collected data into events based on the training sets.
15 . A system for managing a retail environment, comprising:
a plurality of retail information systems including at least an inventory system, a loss prevention system, and a retail traffic system; and
a computer system comprising a memory storing computer executable instructions and a processor configured to execute the instructions to:
collecting data from the plurality of retail information systems;
predict a condition based on a machine-learning model and a combination of the collected data from at least two systems of the plurality of retail information systems; and
push an alert to a user identifying the condition and a recommended action, the user having a user persona matching a persona associated with the condition.
16 . The system of claim 15 , wherein the processor is configured to execute the instructions to:
receive a voice query, from the user having the user persona;
interpret the voice query based on the user persona to generate a machine query for a predicted condition;
answer the query using the machine-learning model to generate an answer and a recommended action; and
provide a voice response identifying the answer and the recommended action.
17 . The system of claim 15 , wherein the processor is configured to execute the instructions to:
determine a predicted rate of consumption of a product based on a historical inventory a historical traffic level, and a current traffic level;
determine a time that a current inventory of the product will be depleted at the predicted rate of consumption; and
detect a low inventory condition if the time is within a threshold time.
18 . The system of claim 15 , wherein the processor is configured to execute the instructions to:
identify, by the machine-learning model, a pattern in the collected data; and
detect a deviation of current data collected within a threshold time period from the pattern.
19 . The system of claim 15 , wherein the processor is configured to execute the instructions to correlate, by the machine learning model, a performance indicator with the combination of the collected data from at least two systems of the plurality of retail information systems.
20 . The system of claim 15 , wherein the processor is configured to execute the instructions to:
detect an occurrence of an event based on business rules applied to the combination of the collected data;
label a data pool of the combination of the collected data prior to the occurrence of the event with the event to generate a the training set; and
train the machine learning model to classify a current combination of the collected data into events based on the training set.