Controlled-environment facility resident pattern electronic communication detection and controlled-environment facility action
Controlled-environment facility resident pattern electronic communication detection systems and methods may employ a controlled-environment facility secure communication platform, an investigative data aggregation and analysis system, and/or the like. Controlled-environment facility individual resident outgoing electronic communication velocity is monitored. The individual resident outgoing electronic communication velocity may be the number of electronic communications placed by a controlled-environment facility resident, to telephone numbers and/or electronic communication addresses over a period of time. A sharp increase in outgoing electronic communication velocity for a particular controlled-environment facility resident over a relatively short period of time may be recognized and controlled-environment facility personnel of a controlled-environment facility in which the particular controlled-environment facility resident resides may be alerted that the particular resident is at risk of imminent danger, such as suicide, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular resident over the relatively short period of time.
1. A controlled-environment facility resident pattern electronic communication detection system comprising:
a controlled-environment facility secure communication platform comprising:
at least one processor; and
a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution by the processor, cause the controlled-environment facility secure communication platform to:
monitor controlled-environment facility individual resident outgoing electronic communication velocity, said individual resident outgoing electronic communication velocity comprising the number of electronic communications placed by a controlled-environment facility resident, to telephone numbers and/or electronic communication addresses over a period of time;
recognize a sharp increase in outgoing electronic communication velocity for a particular controlled-environment facility resident over a relatively short period of time; and
alert controlled-environment facility personnel of a controlled-environment facility in which the particular controlled-environment facility resident resides that the particular controlled-environment facility resident is at risk of imminent danger, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular controlled-environment facility resident over the relatively short period of time.
2. The system of claim 1 , wherein the imminent danger is imminent danger of suicide by the particular controlled-environment facility resident.
3. The system of claim 1 , wherein the controlled-environment facility secure communication platform comprises at least one controlled-environment facility communication processing system.
4. The system of claim 1 , wherein the controlled-environment facility secure communication platform comprises at least one controlled-environment facility administration management system.
5. The system of claim 1 , wherein the telephone numbers and/or electronic communication addresses are telephone numbers and/or electronic communication addresses from a pre-approved contact list, pre-authorized number list and/or pre-authorized video list of the particular controlled-environment facility resident.
6. The system of claim 5 , wherein the pre-approved contact list, pre-authorized number list and/or pre-authorized video list is maintained by a controlled-environment facility administration management system.
7. The system of claim 1 , wherein the controlled-environment facility secure communication platform program instructions further cause the controlled-environment facility secure communication platform to, as at least a part of the alert, display an index of likelihood of imminent danger by the particular controlled-environment facility resident, based at least in part on a volume and/or velocity of the outgoing electronic communications placed by the particular controlled-environment facility resident over the relatively short period of time.
8. The system of claim 1 , wherein the controlled-environment facility secure communication platform program instructions further cause the controlled-environment facility secure communication platform to, as at least a part of the alert, display an index of likelihood of imminent danger by the particular controlled-environment facility resident, based at least in part on a percentage of a pre-approved contact list, pre-authorized number list and/or pre-authorized video list of the particular controlled-environment facility resident that the particular controlled-environment facility resident has initiated electronic communications with over the relatively short period of time.
9. The system of claim 1 , wherein the controlled-environment facility secure communication platform program instructions further cause the controlled-environment facility secure communication platform to:
record electronic communications in which controlled-environment facility residents are a party; and
review, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular controlled-environment facility resident over the relatively short period of time, recordings of the outgoing electronic communications the particular controlled-environment facility resident placed over the relatively short period of time for one or more keywords indicative of the particular controlled-environment facility resident being at risk of imminent danger.
10. The system of claim 1 , wherein the controlled-environment facility secure communication platform program instructions further cause the controlled-environment facility secure communication platform to:
record electronic communications in which controlled-environment facility residents are a party; and
review, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular controlled-environment facility resident over the relatively short period of time, recordings of the outgoing electronic communications the particular controlled-environment facility resident placed over the relatively short period of time for tone of the particular controlled-environment facility resident indicative of the particular controlled-environment facility resident being at risk of imminent danger.
11. The system of claim 10 , wherein, reviewing recordings of the outgoing electronic communications the particular controlled-environment facility resident placed over the relatively short period of time for tone of the particular controlled-environment facility resident indicative of the particular controlled-environment facility resident being at risk of imminent danger, further comprises analyzing audio of the recordings of the outgoing electronic communications to detect a change in an audio volume level of the audio that indicates an occurrence of a potential event of interest indicative of a risk of imminent danger.
12. A controlled-environment facility resident pattern electronic communication detection method comprising:
monitoring, by a controlled-environment facility secure communication platform, controlled-environment facility individual resident outgoing electronic communication velocity, said individual resident outgoing electronic communication velocity comprising the number of electronic communications placed by a controlled-environment facility resident, to telephone numbers and/or electronic communication addresses over a period of time;
recognizing, by the controlled-environment facility secure communication platform, a sharp increase in outgoing electronic communication velocity for a particular controlled-environment facility resident over a relatively short period of time; and
alerting, by the controlled-environment facility secure communication platform, in response to recognizing the sharp increase in outgoing electronic communication velocity for the particular controlled-environment facility resident over the relatively short period of time, controlled-environment facility personnel of a controlled-environment facility in which the particular controlled-environment facility resident resides that the particular controlled-environment facility resident is at risk of imminent danger.
13. The method of claim 12 , wherein the imminent danger is imminent danger of suicide by the particular controlled-environment facility resident.
14. The method of claim 12 , wherein the controlled-environment facility secure communication platform comprises at least one controlled-environment facility communication processing system and/or at least one controlled-environment facility administration management system.
15. The method of claim 12 , wherein the telephone numbers and/or electronic communication addresses are telephone numbers and/or electronic communication addresses from a pre-approved contact list, pre-authorized number list and/or pre-authorized video list of the particular controlled-environment facility resident.
16. The method of claim 15 , wherein the pre-approved contact list, pre-authorized number list and/or pre-authorized video list is maintained by a controlled-environment facility administration management system.
17. The method of claim 12 , wherein the alert comprises display of an index of likelihood of imminent danger by the particular controlled-environment facility resident, based at least in part on a volume and/or velocity of the outgoing electronic communications placed by the particular controlled-environment facility resident over the relatively short period of time.
18. The method of claim 12 , wherein the alert comprises display of an index of likelihood of imminent danger by the particular controlled-environment facility resident, based at least in part on a percentage of a pre-approved contact list, pre-authorized number list and/or pre-authorized video list of the particular controlled-environment facility resident that the particular controlled-environment facility resident has initiated electronic communications with over the relatively short period of time.
19. The method of claim 12 , further comprising:
recording, by the controlled-environment facility secure communication platform, electronic communications in which controlled-environment facility residents are a party; and
reviewing, by the controlled-environment facility secure communication platform, in response to recognizing the sharp increase in outgoing electronic communication velocity for the particular controlled-environment facility resident over the relatively short period of time, recordings of the outgoing electronic communications the particular controlled-environment facility resident placed over the relatively short period of time for one or more keywords indicative of the particular controlled-environment facility resident being at risk of imminent danger.
20. The method of claim 12 , further comprising:
recording, by the controlled-environment facility secure communication platform, electronic communications in which controlled-environment facility residents are a party; and
reviewing, by the controlled-environment facility secure communication platform, in response to recognizing the sharp increase in outgoing electronic communication velocity for the particular controlled-environment facility resident over the relatively short period of time, recordings of the outgoing electronic communications the particular controlled-environment facility resident placed over the relatively short period of time for tone of the particular controlled-environment facility resident indicative of the particular controlled-environment facility resident being at risk of imminent danger.
21. The method of claim 20 , wherein reviewing recordings of the outgoing electronic communications the particular controlled-environment facility resident placed over the relatively short period of time for tone of the particular controlled-environment facility resident indicative of the particular controlled-environment facility resident being at risk of imminent danger further comprises analyzing audio of the recordings of the outgoing electronic communications to detect a change in an audio volume level of the audio that indicates an occurrence of a potential event of interest indicative of a risk of imminent danger.
22. A computer readable non-transitory medium having program instructions stored thereon that upon execution by a controlled-environment facility secure communication platform, cause the controlled-environment facility secure communication platform to:
monitor controlled-environment facility individual resident outgoing electronic communication velocity, said individual resident outgoing electronic communication velocity comprising the number of electronic communications placed by a controlled-environment facility resident, to telephone numbers and/or electronic communication addresses over a period of time;
recognize a sharp increase in outgoing electronic communication velocity for a particular controlled-environment facility resident over a relatively short period of time; and
alert controlled-environment facility personnel of a controlled-environment facility in which the particular controlled-environment facility resident resides that the particular controlled-environment facility resident is at risk of imminent danger, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular controlled-environment facility resident over the relatively short period of time.