Real-time over the top 9-1-1 caller location data
Described herein are systems and methods for determining and managing the location of a calling device during an emergency call. A computing device at a data store establishes a connection with a computing device at a public safety access point (PSAP). The connection is established upon activation of an emergency function at a calling device coupled to the computing device at the PSAP via a first communications channel. The calling device is associated with a unique identifier. The computing device at the data store receives location data for the calling device, where the calling device streams the location data to the data store via a second communications channel upon activation of the emergency function. The computing device at the data store makes the location data for the calling device available to the computing device at the PSAP using the unique identifier.
1. A computerized method of determining and managing the location of a calling device during an emergency call, the method comprising:
establishing, by a computing device at a data store, a connection with a computing device at a public safety access point (PSAP), wherein the connection is established upon activation of an emergency function at a calling device coupled to the computing device at the PSAP via a first communications channel and wherein the calling device is associated with a unique identifier; and
receiving, by the computing device at the data store, location data for the calling device, wherein the calling device streams the location data to the data store via a second communications channel upon activation of the emergency function;
comparing, by the computing device at the data store, most recent location data for the calling device to prior location data for the calling device to determine whether a location update is required, including:
determining a time elapsed between receipt of the most recent location data and receipt of the prior location data,
determining a difference between an estimated accuracy of the most recent location data and an estimated accuracy of the prior location data,
determining at least one of a horizontal distance or a vertical distance between the most recent location data and the prior location data, and
determining whether a location update is required based upon the time elapsed, the difference in estimated accuracy, and the at least one of the horizontal distance and the vertical distance; and
making available, by the computing device at the data store, the most recent location data for the calling device to the computing device at the PSAP when a location update is required.
2. The method of claim 1 , wherein activation of the emergency function on the calling device comprises launching an application on the calling device that comprises the emergency function.
3. The method of claim 2 , wherein the calling device establishes a connection to the computing device at the data store while the application is being launched.
4. The method of claim 2 , wherein the calling device establishes a connection to the computing device at the data store after the application has finished launching.
5. The method of claim 2 , wherein the emergency function comprises a user interface element of the application and activation of the emergency function comprises detecting an interaction with the user interface element.
6. The method of claim 2 , wherein the calling device launches the application upon detecting an interaction with a hardware element of the calling device.
7. The method of claim 6 , wherein the hardware element of the calling device comprises a button on the calling device.
8. The method of claim 1 , wherein activation of the emergency function on the calling device comprises transmitting a message from the calling device to the computing device at the PSAP.
9. The method of claim 8 , wherein the message comprises a text message.
10. The method of claim 1 , wherein the calling device is a Voice-over-IP (VoIP) client.
11. The method of claim 10 , wherein at least a portion of the first communications channel comprises a WiFi network.
12. A system for determining and managing the location of a calling device during an emergency call, the system comprising a computing device at a data store that is configured to:
establish a connection with a computing device at a public safety access point (PSAP), wherein the connection is established upon activation of an emergency function at a calling device coupled to the computing device at the PSAP via a first communications channel and wherein the calling device is associated with a unique identifier;
receive location data for the calling device, wherein the calling device streams the location data to the data store via a second communications channel upon activation of the emergency function;
compare most recent location data for the calling device to prior location data for the calling device to determine whether a location update is required, including:
determining a time elapsed between receipt of the most recent location data and receipt of the prior location data,
determining a difference between an estimated accuracy of the most recent location data and an estimated accuracy of the prior location data,
determining at least one of a horizontal distance or a vertical distance between the most recent location data and the prior location data, and
determining whether a location update is required based upon the time elapsed, the difference in estimated accuracy, and the at least one of the horizontal distance and the vertical distance; and
make the most recent location data for the calling device available to the computing device at the PSAP when a location update is required.
13. The system of claim 12 , wherein activation of the emergency function on the calling device comprises launching an application on the calling device that comprises the emergency function.
14. The system of claim 13 , wherein the calling device establishes a connection to the computing device at the data store while the application is being launched.
15. The system of claim 13 , wherein the calling device establishes a connection to the computing device at the data store after the application has finished launching.
16. The system of claim 13 , wherein the emergency function comprises a user interface element of the application and activation of the emergency function comprises detecting an interaction with the user interface element.
17. The system of claim 13 , wherein the calling device launches the application upon detecting an interaction with a hardware element of the calling device.
18. The system of claim 17 , wherein the hardware element of the calling device comprises a button on the calling device.
19. The system of claim 12 , wherein activation of the emergency function on the calling device comprises transmitting a message from the calling device to the computing device at the PSAP.
20. The system of claim 19 , wherein the message comprises a text message.
21. The system of claim 12 , wherein the calling device is a Voice-over-IP (VoIP) client.
22. The system of claim 21 , wherein at least a portion of the first communications channel comprises a WiFi network.