IP Library Granted Patent US 11,514,059
Granted Patent B2
US 11,514,059 · App. 16/524,778 · Granted Nov 29, 2022

Intelligent contact search using graph models

Inventors: Amihai Savir (Sansana, IL); Avitan Gefen (Tel Aviv, IL)
Assignee: Dell Products L.P.
G06F16/24578G06F9/54G06F16/29G06F16/9537G06F21/44G06Q10/0637
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Quick Facts
Patent No.
US 11,514,059
App. No.
16/524,778
Granted
Nov 29, 2022
Kind
B2
Abstract

A system, method, and computer-readable medium are disclosed for improved searching of contact information that includes receiving a request for a member's contact information. An initial list of candidates is returned. Based on organizational charts, distances between candidates and a point of reference are calculated, calculation is made as to a number of messages that are exchanged between candidates and the point of reference. Scores are determined based on the calculations. The scores are aggregated, and a refined list of candidates' contact information based on the aggregated scores is returned.

Claims (38)

1. A computer-implementable method for searching of contact information comprising:

receiving a request for a member's contact information;

returning an initial list of candidates;

calculating distance of the candidates to a point of reference on an organizational chart and assigning a score to the candidates based on distance, wherein a distance algorithm is used to determine lowest common ancestor (LCA) of the organizational chart represented as an n-nary tree;

calculating a number of email message exchanges between the candidates and the point of reference based on geographical location and generating a graph based on the number of email message exchanges and assigning scores to the candidates based on the email message exchanges, wherein the graph includes edges representing a number of message exchanges between the point of reference and candidates;

aggregating the scores based on the calculating distance and the graph;

refining the initial list of candidates based on the aggregating; and

mapping geographical location of the candidates and the point of reference and taking into account geographical location when aggregating scores.

2. The computer-implementable method of claim 1 , wherein the returning the list of candidates includes phonetically similar candidates.

3. The computer-implementable method of claim 1 , wherein the message exchanges are email messages.

4. The computer-implementable method of claim 1 , wherein the messages exchanges are taken over a period of time and taken periodically.

5. The computer-implementable method of claim 1 , wherein the aggregating the scores is adjusted based on feedback of choice of a user as to candidates.

6. A system comprising:

a processor;

a data bus coupled to the processor; and

a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations for searching of contact information comprising instructions executable by the processor and configured for:

receiving a request for a member's contact information;

returning an initial list of candidates;

calculating distance of the candidates to a point of reference on an organizational chart and assigning a score to the candidates based on distance, wherein a distance algorithm is used to determine lowest common ancestor (LCA) of the organizational chart represented as an n-nary tree;

calculating a number of email message exchanges between the candidates and the point of reference based on geographical location and generating a graph based on the number of email message exchanges and assigning scores to the candidates based on the email message exchanges, wherein the graph includes edges representing a number of message exchanges between the point of reference and candidates;

aggregating the scores based on the calculating distance and the graph;

refining the initial list of candidates based on the aggregating; and

mapping geographical location of the candidates and the point of reference and taking into account geographical location when aggregating scores.

7. The system of claim 6 , wherein the returning the list of candidates includes phonetically similar candidates.

8. The system of claim 6 , wherein the message exchanges are email messages.

9. The system of claim 6 , wherein the messages exchanges are taken over a period of time and taken periodically.

10. The system of claim 6 , wherein the aggregating the scores is adjusted based on feedback of choice of a user as to candidates.

11. A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer executable instructions configured for:

receiving a request for a member's contact information;

returning an initial list of candidates;

calculating distance of the candidates to a point of reference on an organizational chart and assigning a score to the candidates based on distance, wherein a distance algorithm is used to determine lowest common ancestor (LCA) of the organizational chart represented as an n-nary tree;

calculating a number of email message exchanges between the candidates and the point of reference based on geographical location and generating a graph based on the number of email message exchanges and assigning scores to the candidates based on the email message exchanges, wherein the graph includes edges representing a number of message exchanges between the point of reference and candidates;

aggregating the scores based on the calculating distance and the graph;

refining the initial list of candidates based on the aggregating; and

mapping geographical location of the candidates and the point of reference and taking into account geographical location when aggregating scores.

12. The non-transitory, computer-readable storage medium of claim 11 , wherein the returning the list of candidates includes phonetically similar candidates.

13. The non-transitory, computer-readable storage medium of claim 11 , wherein the messages are email messages.

14. The non-transitory, computer-readable storage medium of claim 11 , wherein the aggregating the scores is adjusted based on feedback of choice of a user as to candidates.

Assignments (9)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC IP HOLDING COMPANY LLC
Reel/Frame 071642/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053311/0169) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
Reel/Frame 060438/0742 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (050724/0571) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
Reel/Frame 060436/0088 →
RELEASE OF SECURITY INTEREST AT REEL 050406 FRAME 421 Recorded Nov 2, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
Reel/Frame 058213/0825 →
SECURITY INTEREST Recorded Jun 5, 2020
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 053311/0169 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Oct 15, 2019
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 050724/0571 →
SECURITY AGREEMENT Recorded Sep 17, 2019
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 050406/0421 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 29, 2019
From: SAVIR, AMIHAI; GEFEN, AVITAN
To: EMC IP HOLDING COMPANY LLC
Reel/Frame 049888/0736 →