IP Library Granted Patent US 11,557,296
Granted Patent B2
US 11,557,296 · App. 16/552,939 · Granted Jan 17, 2023

Communication transfer between devices

Inventors: Jason Dunn (Cottonwood Heights, UT); Travis Smith (Bountiful, UT); David Thomson (Bountiful, UT)
Assignee: Sorenson IP Holdings, LLC
G10L15/26G10L15/22G10L15/30H04M1/72478H04M3/42391H04W4/80H04W76/10H04M7/006H04N5/278H04N21/4884
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Quick Facts
Patent No.
US 11,557,296
App. No.
16/552,939
Granted
Jan 17, 2023
Kind
B2
Abstract

A method may include obtaining an indicator that a first device is in a location of a second device and in response to obtaining the indicator, sending a redirect request to a communication service provider of the first device to direct, to the second device, incoming communication requests handled by the communication service provider that are directed to the first device. The method may further include after sending the redirect request and after a communication request to a communication session is directed to the first device, obtaining, at the second device, a communication indication to participate in the communication session. The method may further include directing audio of the communication session to a transcription system and obtaining, at the second device, the transcription of the audio from the transcription system. The method may also include presenting, by the second device, the audio and the transcription.

Claims (45)

1. A method to transcribe communications, the method comprising:

obtaining an indicator that a first device is within range of a short-range wireless network to which a second device is connected;

in response to obtaining the indicator, sending a redirect request to a communication service provider of the first device to direct, to the second device, incoming communication requests handled by the communication service provider that are directed to the first device;

after sending the redirect request and after a communication request to a communication session is directed to the first device by a remote device, joining, by the second device, the communication session that is established between the remote device and the first device;

in response to the second device joining the communication session between the remote device and the first device, obtaining, at the second device, a transcription of audio of the communication session between the first device and the remote device before the second device joins the communication session;

directing audio of the communication session including the second device to a transcription system configured to generate a second transcription of the audio;

obtaining, at the second device, the second transcription of the audio from the transcription system; and

presenting, by the second device, the audio and the second transcription.

2. The method of claim 1 , wherein the first device is a mobile device and the second device is a stationary device.

3. The method of claim 1 , further comprising:

obtaining a second indicator that the first device is not within range of the short-range wireless network to which the second device is connected; and

in response to the second indicator, sending a revoke redirect request to the communication service provider of the first device to stop directing incoming communication requests handled by the communication service provider to the second device.

4. The method of claim 1 , wherein the redirect request to the communication service provider includes sending a sequence of numbers over a communication channel used for the communication session to the communication service provider.

5. At least one non-transitory computer-readable media configured to store one or more instructions that when executed by at least one processor cause or direct a system to perform the method of claim 1 .

6. A method to transcribe communications, the method comprising:

in response to a first device being in a location where a second device is located, sending a redirect request to a communication service provider of the first device to direct, to the second device, incoming communication requests handled by the communication service provider that are directed to the first device;

after sending the redirect request and after a communication request to a communication session is directed to the first device by a remote device, joining, by the second device, the communication session that is established between the remote device and the first device;

in response to the second device joining the communication session between the remote device and the first device, obtaining, at the second device, a transcription of the communication session between the first device and the remote device before the second device joins the communication session;

directing audio of the communication session including the second device to a transcription system configured to generate a second transcription of the audio;

obtaining, at the second device, the second transcription of the audio from the transcription system; and

presenting, by the second device, the audio and the second transcription.

7. The method of claim 6 , wherein the first device is a mobile device and the second device is a stationary device.

8. The method of claim 6 , further comprising:

obtaining a second indicator that the first device is not within range of a short-range wireless network to which the second device is connected; and

in response to the second indicator, sending a revoke redirect request to the communication service provider of the first device to stop directing incoming communication requests handled by the communication service provider to the second device.

9. The method of claim 6 , further comprising obtaining an indicator that the first device is in the location where the second device is located, wherein the redirect request is sent in response to obtaining the indicator.

10. The method of claim 6 , further comprising presenting, by the second device, the second transcription along with the transcription.

11. The method of claim 6 , wherein the audio directed to the transcription system includes first audio originating at the first device and second audio originating at the remote device and the second transcription of the audio includes transcription of the first audio and the second audio.

12. At least one non-transitory computer-readable media configured to store one or more instructions that when executed by at least one processor cause or direct a system to perform the method of claim 6 .

13. A stationary device comprising:

one or more computer readable media configured to store instructions;

one or more processors coupled to the one or more computer readable media and configured to execute the instructions to cause or direct the stationary device to perform operations, the operations comprising:

in response to a mobile device being in a location where the stationary device is located, sending a redirect request to a communication service provider of the mobile device to direct, to the stationary device, incoming communication requests handled by the communication service provider that are directed to the mobile device;

after sending the redirect request and after a communication request to a communication session is directed to the mobile device by a remote device, joining, by the stationary device, the communication session that is established between the remote device and the mobile device;

in response to the stationary device joining the communication session between the remote device and the mobile device, obtaining, at the stationary device, a transcription of the communication session between the mobile device and the remote device before the stationary device joins the communication session;

directing audio of the communication session between the remote device and the stationary device to a transcription system configured to generate a second transcription of the audio; and

obtaining the second transcription of the audio from the transcription system.

14. The stationary device of claim 13 , wherein the operations further comprise:

obtaining a second indicator that the mobile device is not within range of a short-range wireless network to which the stationary device is connected; and

in response to the second indicator, sending a revoke redirect request to the communication service provider of the mobile device to stop directing incoming communication requests handled by the communication service provider to the stationary device.

15. The stationary device of claim 13 , wherein the operations further comprise obtaining an indicator that the mobile device is in the location where the stationary device is located, wherein the redirect request is sent in response to obtaining the indicator.

16. The stationary device of claim 13 , wherein the operations further comprise directing presentation of the second transcription and the transcription.

17. The stationary device of claim 13 , further comprising:

a display coupled to the one or more processors and configured to present the transcription; and

a speaker coupled to the one or more processors and configured to present audio of the communication session.

Assignments (6)
CORRECTIVE ASSIGNMENT TO CORRECT THE RECEIVING PARTY DATA THE NAME OF THE LAST RECEIVING PARTY SHOULD BE CAPTIONCALL, LLC PREVIOUSLY RECORDED ON REEL 67190 FRAME 517. ASSIGNOR(S) HEREBY CONFIRMS THE RELEASE OF SECURITY INTEREST. Recorded May 31, 2024
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: SORENSON IP HOLDINGS, LLC; SORENSON COMMUNICATIONS, LLC; CAPTIONCALL, LLC
Reel/Frame 067591/0675 →
RELEASE OF SECURITY INTEREST Recorded Apr 23, 2024
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: SORENSON IP HOLDINGS, LLC; SORENSON COMMUNICATIONS, LLC; CAPTIONALCALL, LLC
Reel/Frame 067190/0517 →
SECURITY INTEREST Recorded Apr 23, 2024
From: SORENSON COMMUNICATIONS, LLC; INTERACTIVECARE, LLC; CAPTIONCALL, LLC
To: OAKTREE FUND ADMINISTRATION, LLC, AS COLLATERAL AGENT
Reel/Frame 067573/0201 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 23, 2023
From: CAPTIONCALL, LLC
To: SORENSON IP HOLDINGS, LLC
Reel/Frame 062776/0469 →
JOINDER NO. 1 TO THE FIRST LIEN PATENT SECURITY AGREEMENT Recorded Apr 22, 2021
From: SORENSON IP HOLDINGS, LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 056019/0204 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 28, 2019
From: SMITH, TRAVIS; DUNN, JASON; THOMSON, DAVID
To: CAPTIONCALL, LLC
Reel/Frame 050195/0149 →