IP Library Patent Application 16557326
Patent Application
App. No. 16/557,326

MESSAGE COMMUNICATION APPARATUS, NON-TRANSITORY COMPUTER READABLE MEDIUM, AND DISPLAY CONTROL METHOD

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Quick Facts
Patent No.
US None
App. No.
16/557,326
Abstract

A message communication apparatus includes an operating unit, and a controller. The operating unit activates a chat bot. The chat bot runs in a messaging service in which users exchange a message. The chat bot exchanges a message with a user. The controller causes, if the chat bot includes multiple chat bots activated through operation of the operating unit by multiple users, a chat bot activated by a specific user to respond to a message from the specific user.

Claims (45)

1 . A message communication apparatus comprising:

an operating unit that activates a chat bot, the chat bot running in a messaging service in which users exchange a message, the chat bot exchanging a message with a user; and

a controller that, if the chat bot comprises a plurality of chat bots activated through operation of the operating unit by a plurality of users, causes a chat bot activated by a specific user to respond to a message from the specific user.

2 . The message communication apparatus according to claim 1 ,

wherein if the chat bot activated by the specific user does not exist, the controller selects, from among the plurality of chat bots, a chat bot that satisfies a first condition, and causes the selected chat bot to respond.

3 . The message communication apparatus according to claim 2 , further comprising

a registration unit that performs registration of a chat bot for each user,

wherein the controller selects, from among the plurality of chat bots, a chat bot registered by the specific user by using the registration unit, and causes the selected chat bot to respond.

4 . The message communication apparatus according to claim 3 ,

wherein the chat bot selected by the controller is selected in accordance with a usage history of the user.

5 . The message communication apparatus according to claim 3 ,

wherein the chat bot selected by the controller is selected in accordance with a history of chat bot usage by the user.

6 . The message communication apparatus according to claim 3 ,

wherein the chat bot selected by the controller is selected in accordance with the registration.

7 . The message communication apparatus according to claim 3 ,

wherein the chat bot selected by the controller is selected in accordance with a priority.

8 . The message communication apparatus according to claim 3 ,

wherein if no chat bot registered by the specific user exists in the chat room, the controller selects a chat bot that satisfies a predetermined second condition and causes the selected chat bot to respond.

9 . The message communication apparatus according to claim 8 ,

wherein the controller selects, from among the plurality of chat bots, a chat bot that has been activated, and causes the selected chat bot to respond.

10 . The message communication apparatus according to claim 2 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

11 . The message communication apparatus according to claim 3 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

12 . The message communication apparatus according to claim 4 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

13 . The message communication apparatus according to claim 5 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

14 . The message communication apparatus according to claim 6 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

15 . The message communication apparatus according to claim 7 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

16 . The message communication apparatus according to claim 8 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

17 . The message communication apparatus according to claim 9 ,

wherein if the selected chat bot has an authority to respond to a message but does not have an output authority, the controller causes the selected chat bot to provide an error message in response to the message.

18 . A non-transitory computer readable medium storing a program causing a computer to execute a process, the process comprising:

activating a chat bot, the chat bot running in a messaging service in which users exchange a message, the chat bot exchanging a message with a user; and

if the chat bot comprises a plurality of chat bots activated through operation by a plurality of users, causing a chat bot activated by a specific user to respond to a message from the specific user.

19 . A display control method comprising:

activating a chat bot, the chat bot running in a messaging service in which users exchange a message, the chat bot exchanging a message with a user; and

if the chat bot comprises a plurality of chat bots activated through operation by a plurality of users, causing a chat bot activated by a specific user to respond to a message from the specific user, and causing a result to be displayed on a screen.

20 . A message communication apparatus comprising:

operating means for activating a chat bot, the chat bot running in a messaging service in which users exchange a message, the chat bot exchanging a message with a user; and

control means for, if the chat bot comprises a plurality of chat bots activated through operation of the operating means by a plurality of users, causing a chat bot activated by a specific user to respond to a message from the specific user.

Assignments (2)
CHANGE OF NAME Recorded Apr 28, 2021
From: FUJI XEROX CO., LTD.
To: FUJIFILM BUSINESS INNOVATION CORP.
Reel/Frame 056078/0098 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 30, 2019
From: SASAMAE, MAMORU; NOMURA, KENJI; KOBAYASHI, YUJIRO; YASUKAWA, KIYOSHI; KUROKAWA, MASAKI
To: FUJI XEROX CO., LTD.
Reel/Frame 050225/0071 →