Building incident management system with user interface for creating and editing standard operating procedures
An alarm system of a building including memory devices configured to store instructions that cause processors to identify an associated digital standard operating procedure for one or more identified events, identify a responder associated with the standard operating procedure and notify the responder of the standard operating procedure to be conducted within the building in response to the identified events, and monitor the responder conducting the standard operating procedure in response to the identified events. The responder receives a first user interface to a user device indicating an area of the one or more identified events and the standard operating procedure to be conducted, and the responder receives additional including status of the conduction of the standard operating procedure and request for input of data from the responder on the first user interface or a second user interface, the input indicating progression of the standard operating procedure.
1. An alarm system of a building, the alarm system comprising one or more memory devices configured to store instructions that, when executed by one or more processors, cause the one or more processors to:
identify an associated digital standard operating procedure for one or more identified events;
identify a responder associated with the standard operating procedure and notify the responder of the standard operating procedure to be conducted within the building in response to the identified events; and
monitor the responder conducting the standard operating procedure in response to the identified events, wherein:
the responder receives a first user interface to a user device indicating an area of the one or more identified events and the standard operating procedure to be conducted; and
the responder receives additional information including status of the conduction of the standard operating procedure and request for input of data from the responder on the first user interface or a second user interface, the input indicating progression of the standard operating procedure.
2. The alarm system of claim 1 , wherein the responder is identified based on known technical experience relating to the identified events and tasks relevant to the standard operating procedure.
3. The alarm system of claim 1 , wherein a location of the responder is identified.
4. The alarm system of claim 3 , wherein the responder is identified as the responder having the location nearest the area of the identified events.
5. The alarm system of claim 1 , wherein the first user interface or the second user interface includes instructions for conducting the identified standard operating procedure.
6. The alarm system of claim 1 , wherein the first user interface or the second user interface includes instructions for conducting the identified standard operating procedure, with the instructions comprising a task list.
7. The alarm system of claim 1 , wherein the identified standard operating procedure for the identified events is determined using a decision model created using a decision model notation editor comprising a visualization-based editor interface.
8. The alarm system of claim 7 , wherein the decision model includes rules-based procedural actions corresponding to the standard operating procedure for the identified events and is configured to determine one or more of the procedural actions to be implemented based on the identified events.
9. The alarm system of claim 1 , further comprising a digital file comprising models corresponding to the standard operating procedure, wherein the digital file is delivered to the user via the user device and configured to accommodate inputs from the user.
10. The alarm system of claim 1 , wherein first user interface or the second user interface includes a BPMN file generated using a BPMN editor, wherein the BPMN file comprises procedural actions for the standard operating procedure corresponding to the identified events.
11. The alarm system of claim 1 , wherein the digital file is received by the user on a plurality of user devices, with the digital file comprising multiple user interfaces configured to accommodate the plurality of user devices.
12. A building management system for a building, comprising:
an alarm system comprising one or more memory devices configured to store instructions that, when executed by one or more processors, cause the one or more processors to:
collect event data from one or more sensors within the building, the event data indicating operation of the building;
identify events within the event data and extract components of the event data for which an associated standard operating procedure exists;
identify the associated standard operating procedure for the identified events and a responder class associated with the standard operating procedure;
identify a responder of the responder class associated with the standard operating procedure and notify the responder of the standard operating procedure to be conducted within the building in response to the identified events; and
monitor the responder conducting the standard operating procedure, wherein:
the responder receives a first user interface to a user device indicating an area of the identified events and the standard operating procedure to be conducted; and
the responder receives additional user interfaces to the user device indicating status of the conduction of the standard operating procedure and requesting input of data from the responder, the input indicating progression of the standard operating procedure.
13. The building management system of claim 12 , wherein the responder class is identified based on known technical experience relating to the identified events and the standard operating procedure.
14. The building management system of claim 12 , wherein a location of members of the responder class is identified.
15. The building management system of claim 14 , wherein the responder is the member of the responder class identified as having the location nearest the area of the identified events.
16. The building management system of claim 12 , wherein the user interface includes instructions for conducting the identified standard operating procedure.
17. The building management system of claim 12 , wherein the user interface includes instructions for conducting the identified standard operating procedure, with the instructions comprising a task list.
18. The building management system of claim 17 , wherein the identified standard operating procedure for the identified events is determined using a decision model created using a decision model notation editor comprising a visualization-based editor interface.
19. The building management system of claim 17 , wherein multiple responder classes receive different versions of the first user interface and receive different versions of additional user interfaces indicating status of the conduction of the standard operating procedure and requesting input of data indicating progression of the standard operating procedure.
20. The building management system of claim 12 , wherein the user interface includes a BPMN file generated using a BPMN editor, wherein the BPMN file comprises procedural actions corresponding to the standard operating procedure for the identified events.
21. The building management system of claim 12 , wherein the requested input of data indicating progression of the standard operating procedure includes photographs captured by the responder.
22. The building management system of claim 12 , wherein the first user interface includes an indication of the location of the identified events in the building relative to a location of the responder.
23. A method of implementing standard operating procedures for a building, the method comprising:
collecting event data from one or more sensors within the building, the event data indicating operation of the building;
identifying events within the event data for which an associated standard operating procedure exists;
identifying the associated standard operating procedure for the identified events and a responder class associated with the identified standard operating procedure;
identifying a responder of the responder class associated with the standard operating procedure and notify the responder of the standard operating procedure to be conducted within the building in response to the identified events; and
monitoring the responder conducting the standard operating procedure, wherein:
the responder receives a first user interface to a user device indicating the identified events and the standard operating procedure to be conducted; and
the responder receives additional user interfaces to the user device indicating status of the conduction of the standard operating procedure and requesting input of data from the responder, the input indicating progression of the standard operating procedure.