Wireless-enabled kiosk for recycling consumer devices
Wireless-enabled kiosk systems and associated methods for recycling and performing other processes with mobile phones and other electronic devices are described herein. In various embodiments, the present technology includes systems and methods for wirelessly connecting a consumer-operated kiosk with an electronic device to facilitate processing (e.g., purchasing) the device. In some embodiments, the present technology includes using a wireless link to identify a device, evaluate a device, resolve device issues to enable purchase of the device, locate a device, etc. Various other aspects of the present technology are described herein.
1. A computer-readable memory storing computer-executable instructions for causing a consumer operated kiosk having a processor, a display, and a kiosk wireless transceiver to perform a method for processing an electronic device having a device wireless transceiver, the method comprising:
receiving information about the electronic device;
identifying the electronic device based on the information;
determining that the electronic device is in an unacceptable state for processing based on the information;
providing wireless access for the electronic device to communicate with a remote server via the kiosk wireless transceiver;
providing directions via the display for a device user to change the state of the electronic device from the unacceptable state to an acceptable state using the wireless access;
determining whether the electronic device is in the acceptable state for processing;
when the electronic device is determined to still be in the unacceptable state for processing, rejecting the electronic device; and
when the electronic device is determined to be in the acceptable state for processing, processing the electronic device
wherein the electronic device includes a display, and wherein an unacceptable state for processing includes a state associated with a remote user account or an unactivated state, and wherein determining that the electronic device is in an unacceptable state for processing includes:
obtaining an image of the display of the electronic device;
analyzing the image; and
determining that the image includes an indication of the unacceptable state of the electronic device, based on the analyzing.
2. The computer-readable memory of claim 1 wherein determining that the electronic device is in an unacceptable state for processing includes determining that the electronic device is associated with a remote user account and that an electronic device associated with a remote user account is in an unacceptable state for processing.
3. The computer-readable memory of claim 1 wherein determining that the electronic device is in an unacceptable state for processing includes determining that the electronic device may be subject to a device kill switch and that an electronic device that may be subject to a device kill switch is in an unacceptable state for processing.
4. A computer-readable memory storing computer-executable instructions for causing a consumer operated kiosk having a processor, a display, and a kiosk wireless transceiver to perform a method for processing an electronic device having a device wireless transceiver, the method comprising:
receiving information about the electronic device;
identifying the electronic device based on the information;
determining that the electronic device is in an unacceptable state for processing based on the information;
providing wireless access for the electronic device to communicate with a remote server via the kiosk wireless transceiver;
providing directions via the display for a device user to change the state of the electronic device from the unacceptable state to an acceptable state using the wireless access;
determining whether the electronic device is in the acceptable state for processing;
when the electronic device is determined to still be in the unacceptable state for processing, rejecting the electronic device; and
when the electronic device is determined to be in the acceptable state for processing, processing the electronic device;
wherein receiving information about the electronic device includes:
obtaining an image of the electronic device;
analyzing the image; and
determining that the image includes a unique identifier of the electronic device, based on the analyzing; and
wherein determining that the electronic device is in an unacceptable state for processing includes querying a database of devices that are associated with a remote user account or a stolen phone database based on the unique identifier of the electronic device.
5. The computer-readable memory of claim 1 wherein receiving information about the electronic device includes querying a database of devices that are associated with a remote user account by the kiosk.
6. The computer-readable memory of claim 1 wherein receiving information about the electronic device includes querying a stolen phone database by the kiosk.
7. The computer-readable memory of claim 1 wherein an unacceptable state for processing includes a state associated with a remote user account or an unactivated state, and wherein determining that the electronic device is in an unacceptable state for processing includes:
querying an electronic interface of the electronic device; and
receiving information indicating the unacceptable state of the electronic device in response to the querying.
8. The computer-readable memory of claim 1 wherein determining that the electronic device is in an unacceptable state for processing includes determining that the electronic device requires activation.
9. The computer-readable memory of claim 1 , further comprising:
determining a purpose for the wireless access;
identifying allowed types of communications associated with the purpose;
receiving wireless device communications;
determining whether the received communications are allowed; and
permitting only allowed communications.
10. The computer-readable memory of claim 1 , further comprising:
specifying one or more allowed communication address or message type;
receiving a wireless device communication;
determining that the received communication address or message type is disallowed;
providing a message to the user via the display; and
canceling wireless access for the electronic device.
11. The computer-readable memory of claim 1 wherein processing the electronic device includes purchasing the electronic device at the kiosk.
12. A consumer operated kiosk for processing an electronic device for recycling, the kiosk comprising:
a display;
at least one camera;
a wireless transceiver configured to transmit information to and receive information from the electronic device;
a processor;
at least one memory storing computer-executable instructions configured to cause the processor to:
receive information from the electronic device via the wireless transceiver;
obtain an image of a display on the electronic device via the at least one camera;
determine whether the electronic device is in an acceptable state for processing based at least in part on the information and/or the image; and
when the electronic device is in an unacceptable state for processing, transmit instructions to the electronic device via the wireless transceiver and/or to the kiosk display for a user to change the state of the electronic device from the unacceptable state to an acceptable state for processing.
13. The kiosk of claim 12 further comprising a communication link configured to transmit information to and receive information from a server computer, wherein:
the server computer includes a database;
the information received from the electronic device includes a unique identifier associated with the electronic device;
the information transmitted to the server includes a query to the database using the unique identifier; and
the information received from the server includes a result of the query.
14. The kiosk of claim 13 wherein the database is a database of devices associated with remote user accounts, and wherein the query is configured to determine if the electronic device is associated with a remote user account.
15. The kiosk of claim 13 wherein the database is a database of stolen electronic devices, and wherein the query to the database is configured to determine if the electronic device is a stolen device.
16. The kiosk of claim 13 wherein:
the database is a database of devices that have been previously presented in an unacceptable state for processing; and
the query to the database is configured to determine if the electronic device has repeatedly been presented in the unacceptable state.