TERMS AND CONDITIONS SUMMARIZING

1 . A method of summarizing terms and conditions of a customer agreement, the method comprising:

receiving, by an artificial intelligence of a computer system, a plurality of sets of terms and conditions for customer agreements;

receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions;

training, by the artificial intelligence, to become a smart summarizer configured to summarize aspects of the plurality of sets of terms and conditions based on the customer feedback;

receiving, by the smart summarizer, a new set of terms and conditions for a customer agreement;

creating, by the smart summarizer, a summary of the new set of terms and conditions; and

outputting, by the smart summarizer, the summary in a human-readable format.

2 . The method as recited in claim 1 , further comprising:

revising, by the smart summarizer, the summary based on customer feedback on the summary and the new set of terms and conditions.

3 . The method as recited in claim 1 , further comprising:

sending, by the computer system, the summary to a customer who is subject to the new set of terms and conditions.

4 . The method as recited in claim 1 , further comprising:

sending, by the computer system, the summary to a webpage for display in response to a user request for a summary of the new set of terms and conditions.

5 . The method as recited in claim 1 , wherein the receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions comprises:

receiving click tracking data from online customer viewings of the plurality of sets of terms and conditions.

6 . The method as recited in claim 1 , wherein the receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions comprises:

receiving call center logs regarding customer questions about the plurality of sets of terms and conditions.

7 . The method as recited in claim 1 , wherein the receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions comprises:

receiving call center audio regarding customer questions about the plurality of sets of terms and conditions.

8 . The method as recited in claim 1 , wherein the receiving, by the smart summarizer, a new set of terms and conditions for a customer agreement, comprises:

receiving the new set of terms and conditions for a credit card agreement.

9 . The method as recited in claim 1 , wherein the receiving, by the smart summarizer, a new set of terms and conditions for a customer agreement, comprises:

receiving the new set of terms and conditions for a brand loyalty program.

10 . The method as recited in claim 1 , wherein the new set of terms and conditions comprise revised terms and conditions, and the creating, by the smart summarizer, a summary of the new set of terms and conditions comprises:

creating a revision summary which summarizes revisions enacted between the new set of terms and conditions and a previous set of terms and conditions which was revised to create the new set of terms and conditions.

11 . A non-transitory computer readable storage medium having computer readable program instructions stored thereon which, when executed, cause a computer system to perform a method of summarizing terms and conditions of a customer agreement, the method comprising:

receiving, by an artificial intelligence of a computer system, a plurality of sets of terms and conditions for customer agreements;

receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions;

training, by the artificial intelligence, to become a smart summarizer configured to summarize aspects of the plurality of sets of terms and conditions based on the customer feedback;

receiving, by the smart summarizer, a new set of terms and conditions for a customer agreement;

creating, by the smart summarizer, a summary of the new set of terms and conditions; and

outputting, by the smart summarizer, the summary in a human-readable format.

12 . The non-transitory computer readable storage medium of claim 11 , wherein the method further comprises:

revising, by the smart summarizer, the summary based on customer feedback on the summary and the new set of terms and conditions.

13 . The non-transitory computer readable storage medium of claim 11 , wherein the receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions comprises:

receiving click tracking data from online customer viewings of the plurality of sets of terms and conditions.

14 . The non-transitory computer readable storage medium of claim 11 , wherein the receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions comprises:

receiving call center logs regarding customer questions about the plurality of sets of terms and conditions.

15 . The non-transitory computer readable storage medium of claim 11 , wherein the receiving, by the artificial intelligence of the computer system, customer feedback on the plurality of sets of terms and conditions comprises:

receiving call center audio regarding customer questions about the plurality of sets of terms and conditions.

16 . The non-transitory computer readable storage medium of claim 11 , wherein the receiving, by the smart summarizer, a new set of terms and conditions for a customer agreement, comprises:

receiving the new set of terms and conditions for a credit card agreement.

17 . The non-transitory computer readable storage medium of claim 11 , wherein the receiving, by the smart summarizer, a new set of terms and conditions for a customer agreement, comprises:

receiving the new set of terms and conditions for a brand loyalty program.

18 . The non-transitory computer readable storage medium of claim 11 , wherein the new set of terms and conditions comprise revised terms and conditions, and the creating, by the smart summarizer, a summary of the new set of terms and conditions comprises:

creating a revision summary which summarizes revisions enacted between the new set of terms and conditions and a previous set of terms and conditions which was revised to create the new set of terms and conditions.

19 . A method of providing summarized terms and conditions of a customer agreement, the method comprising:

receiving, by a computer system, a summary of a set of terms and conditions for a customer agreement, wherein the summary is created by an artificial intelligence trained on a plurality of sets of terms and conditions and customer feedback to the plurality of sets of terms and conditions;

providing, by the computer system, the summary to a human reviewer for approval;

responsive to receiving approval of the summary, generating, by the computer system, a message to a customer subject to the customer agreement, wherein the summary is included in the message; and

sending, by the computer system, the message to the customer to facilitate understanding, by the customer, of the set of terms and conditions.

20 . The method as recited in claim 19 , wherein the generating, by the computer system, a message to a customer subject to the customer agreement comprises:

generating the message as a cellular text message.

21 . The method as recited in claim 19 , wherein the generating, by the computer system, a message to a customer subject to the customer agreement comprises:

generating the message as an electronic mail message.

22 . The method as recited in claim 19 , wherein the generating, by the computer system, a message to a customer subject to the customer agreement comprises:

generating the message as a letter to be mailed via a postal service.