IP Library Granted Patent US 10,848,402
Granted Patent B1
US 10,848,402 · App. 16/661,766 · Granted Nov 24, 2020

Application aware device monitoring correlation and visualization

Inventors: Thomas Haddow (San Francisco, CA); Ricardo V. Oliveira (San Francisco, CA)
Assignee: ThousandEyes, Inc.
H04L43/045H04L41/0253H04L41/12H04L41/14
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Quick Facts
Patent No.
US 10,848,402
App. No.
16/661,766
Granted
Nov 24, 2020
Kind
B1
Abstract

Techniques for application aware device monitoring correlation and visualization are disclosed. In some embodiments, a system, a process, and/or a computer program product for providing application aware device monitoring includes collecting network layer information from one or more agents utilizing a plurality of tests; collecting device layer information from the one or more agents deployed to monitor a plurality of devices in a network computing environment; correlating the network layer information and the device layer information; and generating a graphical visualization based on the correlated network layer and device layer information (e.g., an alert, report, and/or a graphical visualization can be provided based on the correlated network layer and device layer information to facilitate root cause detection for application performance issues).

Claims (47)

1. A system, comprising:

a processor configured to:

collect network layer information from one or more agents utilizing a plurality of tests;

collect device layer information from the one or more agents deployed to monitor a plurality of devices in a network computing environment, wherein the network computing environment includes an enterprise network;

correlate the network layer information and the device layer information, wherein correlate the network layer information and the device layer information comprises to:

match a first device of the plurality of devices in the network computing environment with an extracted IP address along a discovered network path, wherein the first device is annotated with device information in a visualized network path, and wherein the device information includes a user-assigned name of the first device, and the first device is visually distinguished from other devices that are outside of the enterprise network; and

generate a graphical visualization based on the correlated network layer and device layer information that includes the discovered network path that is visualized with annotated device information; and

a memory coupled to the processor and configured to provide the processor with instructions.

2. The system recited in claim 1 , wherein the device layer information is collected by the one or more agents using a Simple Network Management Protocol (SNMP).

3. The system recited in claim 1 , wherein each of the one or more agents performs network monitoring tests and system monitoring tests.

4. The system recited in claim 1 , wherein each of the one or more agents is controlled by an agent controller.

5. The system recited in claim 1 , wherein the graphical visualization of an application delivery state facilitates troubleshooting of network performance problems associated with one or more of the plurality of devices.

6. The system recited in claim 1 , wherein graphical visualizations of an application delivery state facilitate troubleshooting of network performance problems associated with one or more of the plurality of devices, and wherein the graphical visualizations are generated by a web tier.

7. The system recited in claim 1 , wherein the processor is further configured to:

generate an alert and/or a report based on the correlated network layer and device layer information.

8. The system recited in claim 1 , wherein the processor is further configured to:

collect information about the plurality of devices in the network computing environment; and

selectively monitor one or more of the plurality of devices and one or more interfaces of each of the one or more of the plurality of devices in the network computing environment.

9. The system recited in claim 1 , wherein the processor is further configured to:

collect information about the plurality of devices in the network computing environment; and

periodically query one or more of the plurality of devices in the network computing environment to selectively monitor the one or more of the plurality of devices and one or more interfaces of each of the one or more of the plurality of devices in the network computing environment.

10. The system recited in claim 1 , wherein the processor is further configured to:

collect information about the plurality of devices in the network computing environment; and

periodically query one or more of the plurality of devices in the network computing environment to selectively monitor the one or more of the plurality of devices and one or more interfaces of each of the one or more of the plurality of devices in the network computing environment including to extract interface performance metrics and contextual device and port information to facilitate correlating the interface performance metrics and the contextual device and port information with end-to-end application performance.

11. The system recited in claim 1 , wherein the processor is further configured to:

match IP addresses in the discovered network path to identify shared dependencies with another network path; and

group individual hops into a single merged device-node in a network path visualization where the discovered network path and another network path traverse distinct IP addresses that are associated with a single device.

12. A method comprising:

collecting network layer information from one or more agents utilizing a plurality of tests;

collecting device layer information from the one or more agents deployed to monitor a plurality of devices in a network computing environment, wherein the network computing environment includes an enterprise network;

correlating the network layer information and the device layer information, wherein correlating the network layer information and the device layer information comprises:

matching a first device of the plurality of devices in the network computing environment with an extracted IP address along a discovered network path, wherein the first device is annotated with device information in a visualized network path, and wherein the device information includes a user-assigned name of the first device, and the first device is visually distinguished from other devices that are outside of the enterprise network; and

generating a graphical visualization based on the correlated network layer and device layer information that includes the discovered network path that is visualized with annotated device information.

13. The method of claim 12 , wherein the device layer information is collected by the one or more agents using a Simple Network Management Protocol (SNMP).

14. The method of claim 12 , wherein each of the one or more agents performs network monitoring tests and system monitoring tests.

15. The method of claim 12 , wherein each of the one or more agents is controlled by an agent controller.

16. The method of claim 12 , wherein the graphical visualization of an application delivery state facilitates troubleshooting of network performance problems associated with one or more of the plurality of devices.

17. The method of claim 12 , wherein graphical visualizations of an application delivery state facilitate troubleshooting of network performance problems associated with one or more of the plurality of devices, and wherein the graphical visualizations are generated by a web tier.

18. A computer program product, the computer program product being embodied in a tangible computer readable storage medium and comprising computer instructions for:

collecting network layer information from one or more agents utilizing a plurality of tests;

collecting device layer information from the one or more agents deployed to monitor a plurality of devices in a network computing environment, wherein the network computing environment includes an enterprise network;

correlating the network layer information and the device layer information, wherein correlating the network layer information and the device layer information comprises:

matching a first device of the plurality of devices in the network computing environment with an extracted IP address along a discovered network path, wherein the first device is annotated with device information in a visualized network path, and wherein the device information includes a user-assigned name of the first device, and the first device is visually distinguished from other devices that are outside of the enterprise network; and

generating a graphical visualization based on the correlated network layer and device layer information that includes the discovered network path that is visualized with annotated device information.

19. The computer program product recited in claim 18 , wherein the device layer information is collected by the one or more agents using a Simple Network Management Protocol (SNMP).

20. The computer program product recited in claim 18 , wherein each of the one or more agents performs network monitoring tests and system monitoring tests.

21. The computer program product recited in claim 18 , wherein the graphical visualization of an application delivery state facilitates troubleshooting of network performance problems associated with one or more of the plurality of devices.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 25, 2021
From: THOUSANDEYES LLC
To: CISCO TECHNOLOGY, INC.
Reel/Frame 056348/0993 →
CHANGE OF NAME Recorded Nov 18, 2020
From: THOUSANDEYES, INC.
To: THOUSANDEYES LLC
Reel/Frame 054476/0337 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 13, 2020
From: HADDOW, THOMAS; OLIVEIRA, RICARDO V.
To: THOUSANDEYES, INC.
Reel/Frame 051501/0029 →
Continuity (1)
Provisional Application 62750195 · Oct 24, 2018
Cited By (4)
US 12,224,928 US 12,489,695 US 12,506,661 US 12,609,883