One-time passcode
A financial system receives a transaction request and transmits a one-time passcode to a consumer associated with the transaction request. Transmission of the one-time passcode is typically via a first channel. If the system determines that the one-time passcode was not delivered, a second channel is utilized. Depending upon the success of delivering the one-time passcode, more than one type of communication channel can be used.
1. An electronic computing device comprising:
a processing unit; and
system memory, the system memory including instructions that, when executed by the processing unit, cause the electronic computing device to:
from a consumer, receive a request for a transaction;
transmit a one-time passcode to a device associated with the consumer via a first channel;
receive notification regarding transmitting the one-time passcode, including a delivery state of the one-time passcode, wherein the delivery state indicates non-delivery of the one-time passcode via the first channel;
when the delivery state indicates that the one-time passcode was not delivered due to an error associated with the transmission of the one-time passcode to the consumer, transmit the one-time passcode via a second channel, wherein the second channel is a different medium from the first channel, and wherein the second channel includes interactive voice response;
when the one-time passcode is undeliverable via the interactive voice response, receive authentication data from a point of sale device and transmit the one-time passcode to the point of sale device .
when the one-time passcode is not received from the point of sale device, transmit the one-time passcode via push notification;
when the push notification is unsuccessful, determine whether a user associated with an account has a mobile device near a location of the consumer; and
if the user associated with the account is near the location of the consumer, transmit the one-time passcode to the mobile device of the user associated with the account.
2. The electronic computing device according to claim 1 , wherein the system memory further includes instructions that, when executed by the processing unit, cause the electronic computing device to:
generate the one-time passcode.
3. The electronic computing device according to claim 1 , wherein the system memory further includes instructions that, when executed by the processing unit, cause the electronic computing device to:
validate credentials of the consumer.
4. The electronic computing device according to claim 1 , wherein the first channel includes short message service (SMS).
5. A transaction system, comprising:
a computing device including:
a processing unit; and
computer readable medium encoding instructions that, when executed by the processing unit, cause the processing unit:
receive a request for a transaction;
generate a one-time passcode for the transaction;
transmit the one-time passcode to a first device via a first channel;
receive notification regarding transmitting the one-time passcode, including a delivery state of the one-time passcode, wherein the delivery state indicates non-delivery of the one-time passcode via the first channel; and
when the delivery state indicates that the one-time passcode was not delivered due to an error associated with the transmission of the one-time passcode to a consumer, transmit the one-time passcode via a second channel, wherein the second channel is a different medium from the first channel, and wherein the second channel includes interactive voice response;
when the one-time passcode is undeliverable via the interactive voice response, receive authentication data from a point of sale device;
upon validating the authentication data, transmit the one-time passcode to the point of sale device;
when the one-time passcode is not received from the point of sale device, transmit the one-time passcode via push notification; and
when the push notification is unsuccessful, transmit the one-time passcode to a third party associated with the consumer, the third party being near a location of the consumer.
6. The transaction system according to claim 5 , wherein the first channel includes short message service (SMS).
7. A computer-implemented method for conducting a transaction, the method comprising:
receiving a request for the transaction;
generating a one-time passcode for the transaction;
transmitting the one-time passcode to a first device via a first channel, the first channel including short message service (SMS);
receiving notification regarding transmitting the one-time passcode, including a delivery state of the one-time passcode, wherein the delivery state indicates non-delivery of the one-time passcode via the first channel;
when the delivery state indicates that the one-time passcode was not delivered due to an error associated with the transmission of the one-time passcode to a consumer, transmitting the one-time passcode via a second channel including interactive voice response;
when the interactive voice response fails, receiving authentication data from a point of sale device; and
upon validating the authentication data, transmitting the one-time passcode to the point of sale device.
8. The computer-implemented method according to claim 7 , further comprising:
if the one-time passcode is not received from the point of sale device, transmitting the one-time passcode via push notification;
if the push notification is unsuccessful, transmitting the one-time passcode to a third party associated with the consumer; and
transmitting a second one-time passcode to a device registered to a user associated with an account being used for the transaction, the device being near a location of the request for the transaction.