IP Library Granted Patent US 11,481,305
Granted Patent B2
US 11,481,305 · App. 16/728,603 · Granted Oct 25, 2022

Method and apparatus for detecting a monitoring gap for an information handling system

Inventors: Rodrigo Mohr (Porto Alegre, BR); Rafael Mohr (Porto Alegre, BR); Douglas Torgo Fabretti (Florianöpolis, BR); Mauricio Rissi (Porto Alegre, BR)
Assignee: Dell Products L.P.
G06F11/3442G06F11/3034G06N5/04G06N20/00
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Quick Facts
Patent No.
US 11,481,305
App. No.
16/728,603
Granted
Oct 25, 2022
Kind
B2
Abstract

An information handling system includes an analysis block configured to obtain monitoring results from a monitoring data repository, to analyze the monitoring results to identify at least one monitoring gap, and to provide a monitoring gap result identifying the at least one monitoring gap. A machine learning recommender produces a recommendation to reduce the monitoring gap, and a user interface displays the recommendation.

Claims (46)

1. A method comprising:

obtaining, at a monitoring gap detection subsystem, monitoring results from a monitoring data repository;

analyzing, at the monitoring gap detection subsystem, the monitoring results to identify at least one monitoring gap;

providing, at the monitoring gap detection subsystem, a monitoring gap result identifying the at least one monitoring gap to a machine learning recommender;

performing, at the monitoring gap detection subsystem, machine learning to produce a recommendation to reduce the monitoring gap; and

providing the recommendation at a user interface.

2. The method of claim 1 , wherein the providing the recommendation at the user interface comprises displaying the recommendation on a display screen.

3. The method of claim 1 , further comprising:

obtaining, at the monitoring gap detection subsystem, customer input based on the recommendation; and

adjusting, at the monitoring gap detection subsystem, the machine learning in response to the customer input.

4. The method of claim 1 , wherein the analyzing, at the monitoring gap detection subsystem, the monitoring results to identify the at least one monitoring gap comprises:

analyzing, at an operating system service gap analyzer, the monitoring results to identify an operating system service monitoring gap.

5. The method of claim 4 , wherein the analyzing, at the operating system service gap analyzer, the monitoring results to identify an operating system service monitoring gap comprises:

using a term frequency-inverse document frequency (TF-IDF) technique to statistically analyze the monitoring results for a plurality of operating system services to identify the operating system service monitoring gap.

6. The method of claim 4 , wherein the analyzing, at the monitoring gap detection subsystem, the monitoring results to identify the at least one monitoring gap comprises:

analyzing, at a uniform resource locator (URL) gap analyzer, the monitoring results to identify a URL monitoring gap.

7. The method of claim 6 , wherein the analyzing, at the monitoring gap detection subsystem, the monitoring results to identify the at least one monitoring gap comprises:

analyzing, at an agent health gap analyzer, the monitoring results to identify an agent health monitoring gap.

8. An information handling system (IHS) comprising:

an analysis block configured to obtain monitoring results from a monitoring data repository, to analyze the monitoring results to identify at least one monitoring gap, and to provide a monitoring gap result identifying the at least one monitoring gap;

a machine learning recommender configured to receive the monitoring gap result, and to produce a recommendation to reduce the monitoring gap, wherein the analysis block is configured to provide the monitoring gap result to the machine learning recommender; and

a user interface configured to display the recommendation, wherein the machine learning recommender is configured to provide the recommendation to the user interface.

9. The IHS of claim 8 , wherein the user interface comprises:

a display screen upon which the recommendation is displayed.

10. The IHS of claim 8 further comprising:

a customer-input-based arbitrator configured to obtain customer input based on the recommendation and to adjust operation of the machine learning recommender in response to the customer input.

11. The IHS of claim 8 , wherein the analysis block comprises an operating system service gap analyzer configured to analyze monitoring results to identify an operating system service monitoring gap.

12. The IHS of claim 11 , wherein the operating system service gap analyzer is configured to use a term frequency-inverse document frequency (TF-IDF) technique to statistically analyze the monitoring results for a plurality of operating system services to identify the operating system service monitoring gap.

13. The IHS of claim 11 , wherein the analysis block comprises a URL gap analyzer configured to analyze the monitoring results to identify a uniform resource locator (URL) monitoring gap.

14. The IHS of claim 13 , wherein the analysis block comprises an agent health gap analyzer configured to analyze the monitoring results to identify an agent health monitoring gap.

15. A method comprising:

obtaining, at an analysis block, monitoring results from a monitoring data repository;

analyzing, at the analysis block, the monitoring results to identify at least one monitoring gap;

providing, at the analysis block, a monitoring gap result identifying the at least one monitoring gap to a machine learning recommender;

performing, at the machine learning recommender, machine learning to produce a recommendation to reduce the monitoring gap; and

providing the recommendation at a user interface.

16. The method of claim 15 , wherein the providing the recommendation at the user interface comprises displaying the recommendation on a display screen.

17. The method of claim 15 , further comprising:

obtaining, at a customer-input-based arbitrator, customer input based on the recommendation; and

adjusting, at the machine learning recommender, the machine learning in response to the customer input.

18. The method of claim 15 , wherein the analyzing, at the analysis block, the monitoring results to identify the at least one monitoring gap comprises:

analyzing, at an operating system service gap analyzer, the monitoring results to identify an operating system service monitoring gap.

19. The method of claim 18 , wherein the analyzing, at the analysis block, the monitoring results to identify the at least one monitoring gap comprises:

analyzing, at a uniform resource locator (URL) gap analyzer, the monitoring results to identify a URL monitoring gap.

20. The method of claim 19 , wherein the analyzing, at the analysis block, the monitoring results to identify the at least one monitoring gap comprises:

analyzing, at an agent health gap analyzer, the monitoring results to identify an agent health monitoring gap.

Assignments (9)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053311/0169) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
Reel/Frame 060438/0742 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC IP HOLDING COMPANY LLC
Reel/Frame 071642/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (052216/0758) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
Reel/Frame 060438/0680 →
RELEASE OF SECURITY INTEREST AF REEL 052243 FRAME 0773 Recorded Nov 2, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
Reel/Frame 058001/0152 →
SECURITY INTEREST Recorded Jun 5, 2020
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 053311/0169 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
SECURITY AGREEMENT Recorded Mar 26, 2020
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 052243/0773 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Mar 24, 2020
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 052216/0758 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 27, 2019
From: MOHR, RODRIGO; MOHR, RAFAEL; FABRETTI, DOUGLAS TORGO; RISSI, MAURICIO
To: DELL PRODUCTS, LP
Reel/Frame 051380/0033 →