IP Library Granted Patent US 10,936,982
Granted Patent B1
US 10,936,982 · App. 16/740,824 · Granted Mar 2, 2021

Dynamic dashboard for business operations

Inventors: Parul Ghosh (Bangalore, IN); Shishir Vasant Rao (Bengaluru, IN); Niravkumar N. Bajaj (Pune, IN); Priyanka Dixit (Bangalore, IN); Arvind Kumar Gottapally (Hyderabad, IN); Abhishek Kumar (Bangalore, IN)
Assignee: Wells Fargo Bank, N.A.
G06Q10/0635G06Q10/0639G06Q10/063114H04L67/36
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Quick Facts
Patent No.
US 10,936,982
App. No.
16/740,824
Granted
Mar 2, 2021
Kind
B1
Abstract

An example method for rendering a dynamic dashboard for an electronic computing device includes receiving data regarding a server computing device. The data indicates whether there are any current or potential problems that impact an operation of the server computing device. Information is obtained regarding any business applications currently running on the server computing device. Information is obtained regarding customers using the business applications currently running on the server computing device. The dynamic dashboard is created to include the information regarding the customers and the business applications currently running on the server computing device and that describes any current or potential problems based on the data. Content of the dynamic dashboard is tailored based upon an identity of an individual who is accessing the dynamic dashboard. The dynamic dashboard is rendered on the electronic computing device.

Claims (40)

1. A method for rendering a dynamic dashboard for an electronic computing device, the method comprising:

receiving data regarding a server computing device, the data indicating whether there are any current or potential problems that impact an operation of the server computing device;

obtaining information regarding any business applications currently running on the server computing device;

obtaining information regarding customers using the business applications currently running on the server computing device;

creating the dynamic dashboard that includes the information regarding the customers and the business applications currently running on the server computing device and that describes any current or potential problems based on the data;

tailoring content of the dynamic dashboard based upon an identity of an individual who is accessing the dynamic dashboard; and

rendering, on the electronic computing device, a view of the dynamic dashboard,

wherein, in response to receiving a selection of a currently running business application for which there is an operational problem, rending a network diagram that identifies a component or device in which the operational problem is occurring.

2. The method of claim 1 , wherein the view of the dynamic dashboard is programmed for a customer of a financial organization.

3. The method of claim 2 , wherein the view of the dynamic dashboard lists all currently running business applications initiated by or for the customer.

4. The method of claim 3 , further comprising:

receiving another selection of one of the currently running business applications initiated by or for the customer; and

rendering another view listing operational steps comprising the one of the currently running business applications initiated by or for the customer.

5. The method of claim 4 , further comprising showing a completion status of one or more of the operational steps.

6. The method of claim 5 , further comprising providing an indication of a delay in a completion of one of the one or more operational steps.

7. The method of claim 1 , wherein the view of the dynamic dashboard is configured for a business team member of a financial organization.

8. The method of claim 7 , wherein the view of the dynamic dashboard lists all currently running business applications on the server computing device that are initiated by or for the customers using the business applications.

9. The method of claim 8 , wherein the view of the dynamic dashboard lists a quantity of customers associated with each of the currently running business applications.

10. The method of claim 9 , further comprising:

receiving another selection of the quantity of customers for one of the currently running business applications; and

rendering another view providing identification information for each of the quantity of customers.

11. The method of claim 8 , wherein the view of the dynamic dashboard lists a monetary impact of one or more of the currently running business applications.

12. The method of claim 11 , wherein of the dynamic dashboard listing of the monetary impact is visible only to specified business team members.

13. The method of claim 1 , wherein the view of the dynamic dashboard is configured for an information technology (IT) team member of a financial organization.

14. A method for rendering a dynamic dashboard for an electronic computing device, the method comprising:

receiving data regarding a server computing device, the data indicating whether there are any current or potential problems that impact an operation of the server computing device;

obtaining information regarding any business applications currently running on the server computing device;

obtaining information regarding customers using the business applications currently running on the server computing device;

creating the dynamic dashboard that includes the information regarding the customers and the business applications currently running on the server computing device and that describes any current or potential problems based on the data;

tailoring content of the dynamic dashboard based upon an identity of an individual who is accessing the dynamic dashboard; and

rendering, on the electronic computing device, a view of the dynamic dashboard,

wherein the view of the dynamic dashboard lists all currently running business applications on the server computing device that are initiated by or for the customers using the business applications and also lists a quantity of customers for each of the currently running business applications.

15. The method of claim 14 , further comprising:

receiving information that there is an operational problem for one of the currently running business applications; and

rendering in a distinct manner a listing of the currently running business application for which there is the operational problem.

16. The method of claim 14 , wherein the view of the dynamic dashboard is programmed for a customer of a financial organization.

17. The method of claim 16 , wherein the view of the dynamic dashboard lists all currently running business applications initiated by or for the customer.

18. The method of claim 17 , further comprising showing a completion status of one or more operational steps.

19. The method of claim 18 , further comprising providing an indication of a delay in a completion of one of the one or more operational steps.

20. The method of claim 14 , wherein the view of the dynamic dashboard is configured for a business team member of a financial organization.

Assignments (3)
STATEMENT OF CHANGE OF ADDRESS OF ASSIGNEE Recorded Jun 17, 2025
From: WELLS FARGO BANK, N.A.
To: WELLS FARGO BANK, N.A.
Reel/Frame 071649/0465 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 10, 2020
From: GHOSH, PARUL; RAO, SHISHIR VASANT; BAJAJ, NIRAVKUMAR N.; DIXIT, PRIYANKA; GOTTAPALLY, ARVIND KUMAR; KUMAR, ABHISHEK
To: WELLS FARGO BANK, N.A.
Reel/Frame 054602/0412 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 3, 2020
From: GHOSH, PARUL; RAO, SHISHIR VASANT; BAJAJ, NIRAVKUMAR N.; DIXIT, PRIYANKA; GOTTAPALLY, ARVIND KUMAR; KUMAR, ABHISHEK
To: WELLS FARGO BANK, N.A.
Reel/Frame 051994/0410 →