Recomposing survey questions for distribution via multiple distribution channels
Embodiments of the present disclosure relate generally to distributing a survey created for a first distribution channel across multiple distribution channels. More specifically, one or more embodiments of the present disclosure relate to providing a user with the ability to create a survey for one distribution channel and automatically provide the survey across multiple distribution channels. Further, one or more embodiments of the present disclosure improves survey administration by collecting responses to the survey from across the various distribution channels, compiling the responses, and providing the overall results of the survey to the user.
1. A method comprising:
receiving, from an administrator client device, a survey question comprising available answer choices;
modifying, by at least one processor, the survey question by separating a query associated with the survey question into multiple queries to generate multiple recomposed survey questions for distribution through a distribution channel, the multiple recomposed survey questions comprising recomposed answer choices in a response format corresponding to the distribution channel;
mapping the recomposed answer choices in the response format to the available answer choices of the multiple recomposed survey questions;
providing, to a respondent client device and through the distribution channel, the multiple recomposed survey questions comprising the recomposed answer choices;
based on receiving an indication of one or more selections of the recomposed answer choices from the respondent client device, determining one or more responses to the multiple recomposed survey questions by determining one or more answers from the available answer choices that map to the one or more selections of the recomposed answer choices; and
updating results for the multiple recomposed survey questions with the one or more answers.
2. The method of claim 1 , wherein the distribution channel is one of: a website distribution channel, an instant messaging distribution channel, an SMS distribution channel, or an email distribution channel.
3. The method of claim 1 , wherein:
the available answer choices are associated with a selectable element for use within a website distribution channel; and
the recomposed answer choices are associated with a numerical identifier for use within a messaging distribution channel.
4. The method of claim 1 , wherein providing the multiple recomposed survey questions to the respondent client device comprises:
providing, for display within a first presentation of a graphical user interface of the respondent client device, a first recomposed survey question of the multiple recomposed survey questions; and
providing, for display within a second presentation of the graphical user interface of the respondent client device, a second recomposed survey question of the multiple recomposed survey questions, wherein the second presentation differs from the first presentation.
5. The method of claim 4 , further comprising:
receiving an indication of a first recomposed answer selection to the first recomposed survey question; and
wherein providing the second recomposed survey question comprises providing, for display within the second presentation of the graphical user interface, the second recomposed survey question after receiving the indication of the first recomposed answer selection to the first recomposed survey question.
6. The method of claim 1 , further comprising:
identifying a question type of the survey question; and
determining modifications to the question type of the survey question to generate the multiple recomposed survey questions having a different question type.
7. The method of claim 1 , wherein the response format corresponding to the distribution channel is based on a user input type associated with the distribution channel.
8. A non-transitory computer readable storage medium comprising instructions that, when executed by at least one processor, cause a computing device to:
receive, from an administrator client device, a survey question comprising available answer choices;
modify the survey question by separating a query associated with the survey question into multiple queries to generate multiple recomposed survey questions for distribution through a distribution channel, the multiple recomposed survey questions comprising recomposed answer choices in a response format corresponding to the distribution channel;
map the recomposed answer choices in the response format to the available answer choices of the multiple recomposed survey questions;
provide, to a respondent client device and through the distribution channel, the multiple recomposed survey questions comprising the recomposed answer choices;
based on receiving an indication of one or more selections of the recomposed answer choices from the respondent client device, determine one or more responses to the multiple recomposed survey questions by determining one or more answers from the available answer choices that map to the one or more selections of the recomposed answer choices; and
update results for the multiple recomposed survey questions with the one or more answers.
9. The non-transitory computer readable storage medium of claim 8 , wherein the distribution channel is one of: a website distribution channel, an instant messaging distribution channel, an SMS distribution channel, or an email distribution channel.
10. The non-transitory computer readable storage medium of claim 8 , wherein:
the available answer choices are associated with a selectable element for use within a website distribution channel; and
the recomposed answer choices are associated with a numerical identifier for use within a messaging distribution channel.
11. The non-transitory computer readable storage medium of claim 8 , further comprising instructions that, when executed by the at least one processor, cause the computing device to provide the multiple recomposed survey questions to the respondent client device by:
providing, for display within a first presentation of a graphical user interface of the respondent client device, a first recomposed survey question of the multiple recomposed survey questions; and
providing, for display within a second presentation of the graphical user interface of the respondent client device, a second recomposed survey question of the multiple recomposed survey questions, wherein the second presentation differs from the first presentation.
12. The non-transitory computer readable storage medium of claim 11 , further comprising instructions that, when executed by the at least one processor, cause the computing device to:
receive an indication of a first recomposed answer selection to the first recomposed survey question; and
provide the second recomposed survey question by providing, for display within the second presentation of the graphical user interface, the second recomposed survey question after receiving the indication of the first recomposed answer selection to the first recomposed survey question.
13. The non-transitory computer readable storage medium of claim 8 , further comprising instructions that, when executed by the at least one processor, cause the computing device to determine to separate the query associated with the survey question into the multiple queries based on a number of the available answer choices corresponding to the survey question satisfying a threshold number of available answer choices.
14. The non-transitory computer readable storage medium of claim 8 , further comprising instructions that, when executed by the at least one processor, cause the computing device to:
provide the multiple recomposed survey questions to a plurality of respondent client devices through a plurality of different distribution channels; and
provide, to a survey administrator client device, the results to the multiple recomposed survey questions together in a single set for display for all of the different distribution channels used in providing the multiple recomposed survey questions to respondents.
15. A system comprising:
at least one processor; and
at least one non-transitory computer readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to:
receive, from an administrator client device, a survey question comprising available answer choices;
modify the survey question by separating a query associated with the survey question into multiple queries to generate multiple recomposed survey questions for distribution through a distribution channel, the multiple recomposed survey questions comprising recomposed answer choices in a response format corresponding to the distribution channel;
map the recomposed answer choices in the response format to the available answer choices of the multiple recomposed survey questions;
provide, to a respondent client device and through the distribution channel, the multiple recomposed survey questions comprising the recomposed answer choices;
based on receiving an indication of one or more selections of the recomposed answer choices from the respondent client device, determine one or more responses to the multiple recomposed survey questions by determining one or more answers from the available answer choices that map to the one or more selections of the recomposed answer choices; and
update results for the multiple recomposed survey questions with the one or more answers.
16. The system of claim 15 , wherein the distribution channel is one of: a website distribution channel, an instant messaging distribution channel, an SMS distribution channel, or an email distribution channel.
17. The system of claim 15 , wherein:
the available answer choices are associated with a selectable element for use within a website distribution channel; and
the recomposed answer choices are associated with a numerical identifier for use within a messaging distribution channel.
18. The system of claim 15 , further comprising instructions that, when executed by the at least one processor, cause the system to provide the multiple recomposed survey questions to the respondent client device by:
providing, for display within a first presentation of a graphical user interface of the respondent client device, a first recomposed survey question of the multiple recomposed survey questions; and
providing, for display within a second presentation of the graphical user interface of the respondent client device, a second recomposed survey question of the multiple recomposed survey questions, wherein the second presentation differs from the first presentation.
19. The system of claim 18 , further comprising instructions that, when executed by the at least one processor, cause the system to:
receive an indication of a first recomposed answer selection to the first recomposed survey question; and
provide the second recomposed survey question by providing, for display within the second presentation of the graphical user interface, the second recomposed survey question after receiving the indication of the first recomposed answer selection to the first recomposed survey question.
20. The system of claim 15 , further comprising instructions that, when executed by the at least one processor, cause the system to:
determine to separate the query associated with the survey question into the multiple queries based on a number of the available answer choices corresponding to the survey question satisfying a threshold number of available answer choices.