Systems and methods for pre-boot BIOS healing of platform issues from operating system stop error code crashes
An information handling system may include a processor and a basic input/output system comprising a program of instructions executable by the processor and configured to cause the processor to determine if a captured stop error code captured in connection with an operating system stop error occurring during a previous boot session of the information exists on a memory accessible to the basic input/output system and responsive to the captured stop error code existing on the memory, read the captured stop error code and perform a remedial action based on the captured stop error code.
1. An information handling system comprising:
a processor; and
a basic input/output system comprising a program of instructions executable by the processor and configured to cause the processor to:
perform preboot stop error handling operations, wherein the preboot stop error handling operations include:
following a reboot of the information handling system and prior to booting an operating system, detecting a stop error code stored in a memory accessible to the basic input/output system, wherein the stop error code corresponds to an operating system stop error occurring prior to the reboot; and
responsive to detecting the stop error code:
reading the stop error code; and
performing a remedial action based on the stop error code.
2. The information handling system of claim 1 , wherein the preboot stop error handling operations include:
responsive to detecting no stop error code stored in the memory, allowing the information handling system to boot the operating system; and
in the event of an operating system stop error occurring following the boot of the operating system, and in concert with the operating system, capturing a stop error code corresponding to the operating system stop error and storing the stop error code in the memory.
3. The information handling system of claim 1 , wherein the remedial action comprises returning configuration settings of the basic input/output system to a known good configuration corresponding to a most recent successful boot of the operating system.
4. The information handling system of claim 1 , wherein the remedial action comprises initiating a basic input/output system firmware update.
5. The information handling system of claim 1 , wherein the remedial action comprises performing diagnostic tests to identify any hardware information handling resources of the information handling system that potentially caused the operating system stop error.
6. The information handling system of claim 1 , wherein the remedial action comprises communicating the captured stop error code to a service operating system to enable the service operating system to attempt to identify and repair problems leading to the operating system stop error.
7. The information handling system of claim 1 , wherein the remedial action comprises communicating suggestions to a user of the information handling system to perform in an attempt to eliminate stop errors following a subsequent operating system boot of the information handling system.
8. A method comprising:
performing preboot stop error handling operations, wherein the preboot stop error handling operations include:
following a reboot of the information handling system and prior to booting an operating system, detecting a stop error code stored in a memory accessible to a basic input/output system, wherein the stop error code corresponds to an operating system stop error occurring prior to the reboot; and
responsive to detecting the stop error code:
reading the captured stop error code; and
performing a remedial action based on the stop error code.
9. The method of claim 8 , wherein the preboot stop error handling operations include:
responsive to detecting no stop error code stored in the memory, allowing the information handling system to boot the operating system; and
in the event of an operating system stop error occurring following the boot of the operating system, and in concert with the operating system, capturing a stop error code corresponding to the operating system stop error and storing the stop error code in the memory.
10. The method of claim 8 , wherein the remedial action comprises returning configuration settings of the basic input/output system to a known good configuration corresponding to a most recent successful boot of the operating system.
11. The method of claim 8 , wherein the remedial action comprises initiating a basic input/output system firmware update.
12. The method of claim 8 , wherein the remedial action comprises performing diagnostic tests to identify any hardware information handling resources of the information handling system that potentially caused the operating system stop error.
13. The method of claim 8 , wherein the remedial action comprises communicating the captured stop error code to a service operating system to enable the service operating system to attempt to identify and repair problems leading to the operating system stop error.
14. The method of claim 8 , wherein the remedial action comprises communicating suggestions to a user of the information handling system to perform in an attempt to eliminate stop errors following a subsequent operating system boot of the information handling system.
15. An article of manufacture comprising:
a non-transitory computer readable medium; and
computer-executable instructions carried on the computer readable medium, the instructions readable by a processor, the instructions, when read and executed, for causing the processor to, in a basic input/output system of an information handling system:
perform preboot stop error handling operations, wherein the preboot stop error handling operations include:
following a reboot of the information handling system and prior to booting an operating system, detecting a stop error code stored in a memory accessible to the basic input/output system, wherein the stop error code corresponds to an operating system stop error occurring prior to the reboot; and
responsive to detecting the stop error code:
reading the stop error code; and
performing a remedial action based on the stop error code.
16. The article of claim 15 , wherein the preboot stop error handling operations include:
responsive to detecting no stop error code stored in the memory, allowing the information handling system to boot the operating system; and
in the event of an operating system stop error occurring following the boot of the operating system, and in concert with the operating system, capturing a stop error code corresponding to the operating system stop error and storing the stop error code in the memory.
17. The article of claim 15 , wherein the remedial action comprises returning configuration settings of the basic input/output system to a known good configuration corresponding to a most recent successful boot of the operating system.
18. The article of claim 15 , wherein the remedial action comprises initiating a basic input/output system firmware update.
19. The article of claim 15 , wherein the remedial action comprises performing diagnostic tests to identify any hardware information handling resources of the information handling system that potentially caused the operating system stop error.
20. The article of claim 15 , wherein the remedial action comprises communicating the captured stop error code to a service operating system to enable the service operating system to attempt to identify and repair problems leading to the operating system stop error.
21. The article of claim 15 , wherein the remedial action comprises communicating suggestions to a user of the information handling system to perform in an attempt to eliminate stop errors following a subsequent operating system boot of the information handling system.