IP Library Granted Patent US 12,248,892
Granted Patent B1
US 12,248,892 · App. 16/786,339 · Granted Mar 11, 2025

Techniques for lead information sharing

Inventors: Ryan Gee (Cedar Hills, UT); David Jones (Lehi, UT); Nicholas Rosenvall (Alpine, UT)
Assignee: Vivint LLC
G06Q10/063112G06Q10/06398
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Quick Facts
Patent No.
US 12,248,892
App. No.
16/786,339
Granted
Mar 11, 2025
Kind
B1
Abstract

The described features generally relate to improved methods, systems, and devices for techniques for lead information sharing. A device may transmit a first message indicating a person (i.e., a lead) identified by a setting representative. The first message may include one or more scores of the person, the setting representative, or both. The device may receive a second message indicating a request for information of the person. The second message may include a score of a closing representative. The device may identify that the closing representative is selected for sending the information of the person. The device may transmit a third message indicating that the closing representative is selected. The third message may include the information of the person.

Claims (71)

1. A method, comprising:

searching, by a device associated with a setting representative, for a plurality of closing representatives for potential transmission of lead information including a lead location;

presenting, on an electronic display of the device associated with the setting representative, a user interface containing a list of the plurality of closing representatives for potential transmission of lead information;

responsive to one or more devices associated with one or more closing representatives being within a proximity threshold of the lead location, dynamically revising, by the device associated with the setting representative, the user interface to present a revised list of the one or more closing representatives, wherein revising the user interface comprises:

generating, by the device associated with the setting representative, a proximity score for each device of the one or more devices associated with the one or more closing representatives;

applying, by the device associated with the setting representative, one or more weights to the proximity scores for the one or more devices associated with the one or more closing representatives and lead-closed histories associated with the one or more devices associated with the one or more closing representatives;

generating, by the device associated with the setting representative, based on the weighted proximity scores and the weighted lead-closed histories, a closer score for each of the one or more devices associated with the one or more closing representatives;

filtering, by the device associated with the setting representative, the presented list based on a closer score threshold;

transmitting, from the device associated with the setting representative to the one or more devices associated with one or more closing representatives selected from the presented list of closing representatives, a first message indicating the lead information, the first message comprising a predefined time window for receiving a request for information of a person corresponding to the lead information from the one or more closing representatives before expiring;

receiving, by the device associated with the setting representative from a device associated with a closing representative of the one or more closing representatives selected from the list of closing representatives, a second message indicating a request for the lead information based at least in part on transmitting the first message;

in response to receiving the second message outside the predefined time window, ignoring the second message unless the closing representative is designated as a favorite closing representative; and

in response to receiving the second message within the predefined time window, transmitting, from the device associated with the setting representative to the device associated with the closing representative, a third message indicating that the closing representative is selected and comprising the lead information.

2. The method of claim 1 , further comprising determining a score associated with the closing representative based at least in part on a lead-closed history of the closing representative, a location of the closing representative, a location of the closing representative relative to the person, an entity type of the closing representative, or a combination thereof.

3. The method of claim 2 , wherein the lead-closed history of the closing representative comprises a number of leads received by the closing representative, a number of leads closed by the closing representative, or a combination thereof.

4. The method of claim 2 , further comprising:

determining a ratio of a number of leads received by the closing representative to a number of leads closed by the closing representative; and

comparing the ratio of the number of leads received to the number of leads closed with an averaged ratio, wherein determining the score associated with the closing representative is based at least in part on the comparing.

5. The method of claim 1 , further comprising:

receiving a plurality of second messages from a plurality of the one or more closing representatives, each of the plurality of messages including a price to pay the setting representative to send the information of the person, wherein identifying that the closing representative is selected is based at least in part on the price indicated by the second message associated with the closing representative.

6. The method of claim 5 , wherein the price comprises a first price for receiving the information of the person, a second price for providing a good, product, or service to the person, or a combination thereof.

7. The method of claim 1 , further comprising:

determining a score associated with the person based at least in part on a location of the person relative to the closing representative, a demographic characteristic, a financial characteristic, a purchase history, a preference associated with a good, product, or service, a consumer interest, personally identifying information, financial information, a use history of the product or service, contact information, a credit history, a qualification, or a combination thereof.

8. The method of claim 1 , further comprising:

determining a score associated with the setting representative based at least in part on a lead setting history of the setting representative, a number of leads set by the setting representative, a number of leads closed associated with the number of leads set by the setting representative, a ratio of the number of leads set to the number of leads closed associated with the setting representative, or a combination thereof.

9. The method of claim 8 , wherein determining the score associated with the setting representative further comprises:

determining the ratio of the number of leads set to the number of leads closed; and comparing the ratio of the number of leads set to the number of leads closed with an averaged ratio.

10. The method of claim 8 , further comprising continually assessing the score associated with the setting representative based on new leads set by the setting representative over time and whether the leads set by the setting representative are successfully closed.

11. The method of claim 1 , further comprising:

determining the information of the person associated with a good, product, or service based at least in part on an interaction between the person and the setting representative, wherein the interaction between the person and setting representative comprises the setting representative identifying that the person is interested in the product or service.

12. The method of claim 1 , further comprising:

transmitting, to a device associated with the person, a fourth message indicating information of the closing representative, a request to share information of the person with the one or more closing representatives, a confirmation of sharing information of the person with the one or more closing representatives, or a combination thereof.

13. The method of claim 12 , further comprising:

receiving, from the device associated with the person, a fifth message indicating a confirmation that the information of the person is allowed to be shared with the closing representative, wherein transmitting the third message is based at least in part on receiving the fifth message.

14. The method of claim 1 , wherein the first message comprises an approximate location of the person, an approximate location of the setting representative, or a combination thereof.

15. The method of claim 1 , wherein the second message comprises financial information associated with the closing representative, a location of the closing representative, a location of the closing representative relative to the person, an entity type of the closing representative, or a combination thereof.

16. The method of claim 1 , further comprising:

selecting the closing representative of the one or more closing representatives based at least in part on input received from the setting representative, wherein identifying that the closing representative is selected is based at least in part on the selecting.

17. An apparatus, comprising:

a processor,

memory in electronic communication with the processor; and

instructions stored in the memory and executable by the processor to cause the apparatus to:

search, by a device associated with a setting representative, for a plurality of closing representatives for potential transmission of lead information including a lead location;

present, on an electronic display of the device associated with the setting representative, a user interface containing a list of the plurality of closing representatives for potential transmission of lead information;

responsive to one or more devices associated with one or more closing representatives being within a proximity threshold of the lead location, dynamically revise, by the device associated with the setting representative, the user interface to present a revised list of the one or more closing representatives, wherein revising the user interface comprises:

generate, by the device associated with the setting representative, a proximity score for each device of the one or more devices associated with the one or more closing representatives;

apply, by the device associated with the setting representative, one or more weights to the proximity scores for the one or more devices associated with the one or more closing representatives and lead-closed histories associated with the one or more devices associated with the one or more closing representatives;

generate, by the device associated with the setting representative, based on the weighted proximity scores and the weighted lead-closed histories, a closer score for each of the one or more devices associated with the one or more closing representatives;

filter, by the device associated with the setting representative, the presented list based on a closer score threshold;

transmit, from the device associated with the setting representative to the one or more devices associated with one or more closing representatives selected from the presented list of the closing representatives, a first message indicating the lead information, the first message comprising a predefined time window for receiving a request for information of a person corresponding to the lead information from the one or more closing representatives before expiring;

receive, by the device associated with the setting representative from a device associated with a closing representative of the one or more closing representatives selected from the list closing representatives, a second message indicating a request for the lead information based at least in part on transmitting the first message;

in response to receiving the second message outside the predefined time window, ignore the second message unless the closing representative is designated as a favorite closing representative; and

in response to receiving the second message within the predefined time window; transmit, from the device associated with the setting representative to the device associated with the closing representative, a third message indicating that the closing representative is selected and comprising the lead information.

18. A system, comprising:

a server;

a device associated with a setting representative and communicable with the server; and

one or more devices associated with one or more closing representatives and communicable with the server;

the device associated with the setting representative to:

search, by a device associated with a setting representative, for a plurality of closing representatives for potential transmission of lead information including a lead location;

present, on an electronic display of the device associated with the setting representative, a user interface containing a list of the plurality of closing representatives for potential transmission of lead information;

responsive to one or more devices associated with one or more closing representatives being within a proximity threshold of the lead location, dynamically revise, by the device associated with the setting representative, the user interface to present a revised list of the one or more closing representatives, wherein revising the user interface comprises:

generate, by the device associated with the setting representative, a proximity score for each device of the one or more devices associated with the one or more closing representatives;

apply, by the device associated with the setting representative, one or more weights to the proximity scores for the one or more devices associated with the one or more closing representatives and lead-closed histories associated with the one or more devices associated with the one or more closing representatives;

generate, by the device associated with the setting representative, based on the weighted proximity scores and the weighted lead-closed histories, a closer score for each of the one or more devices associated with the one or more closing representatives;

filter, by the device associated with the setting representative, the presented list based on a closer score threshold;

transmit, from the device associated with the setting representative to the one or more devices associated with one or more closing representatives selected from the presented list of closing representatives, a first message indicating the lead information, the first message comprising a predefined time window for receiving a request for information of a person corresponding to the lead information from the one or more closing representatives before expiring;

receive, by the device associated with the setting representative from a device associated with a closing representative of the one or more closing representatives selected from the list of closing representatives, a second message indicating a request for the lead information based at least in part on transmitting the first message;

in response to receiving the second message outside the predefined time window, ignore the second message unless the closing representative is designated as a favorite closing representative; and

in response to receiving the second message within the predefined time window, transmit, from the device associated with the setting representative to the device associated with the closing representative, a third message indicating that the closing representative is selected and comprising the lead information.

19. The system of claim 18 , wherein the dynamic revision considers at least one selected from a group comprising:

a lead-closed history of the closing representative, a number of leads received by the closing representative, a number of leads closed by the closing representative, a location of the closing representative, or a combination thereof.

20. The system of claim 18 , wherein the second message includes a price offered to the setting representative to send the information of the person.

Assignments (4)
AFTER-ACQUIRED INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Feb 27, 2025
From: VIVINT LLC; SMART HOME PROS, INC.; VIVINT AMIGO, INC.
To: DEUTSCHE BANK TRUST COMPANY AMERICAS, AS PRIORITY COLLATERAL TRUSTEE
Reel/Frame 070349/0816 →
RELEASE (REEL 057434 / FRAME 0591) Recorded Nov 1, 2024
From: BANK OF AMERICA, N.A.
To: VIVINT LLC (F/K/A VIVINT, INC.)
Reel/Frame 069289/0529 →
SECURITY AGREEMENT SUPPLEMENT NO. 2 Recorded Jul 12, 2021
From: VIVINT, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 057434/0591 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 10, 2020
From: GEE, RYAN; JONES, DAVID; ROSENVALL, NICHOLAS
To: VIVINT, INC.
Reel/Frame 051772/0834 →