IP Library Granted Patent US 11,068,934
Granted Patent B2
US 11,068,934 · App. 16/806,346 · Granted Jul 20, 2021

Systems and methods for leveraging social queuing to identify and prevent ticket purchaser simulation

Inventors: Callum Merriman (Brooklyn, NY); Joshua C. Block (Brooklyn, NY)
Assignee: Live Nation Entertainment, Inc.
G06Q30/0255
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Quick Facts
Patent No.
US 11,068,934
App. No.
16/806,346
Granted
Jul 20, 2021
Kind
B2
Abstract

A method for identifying a simulated social media account history is provided. The method may include querying a social media account to obtain social media identification information. The querying may determine whether the account history includes one or more parameters that indicate whether the social media account is related to an automated entity or a human entity. The parameters may include at least one of less than a threshold number of friends on the account; more than a threshold frequency of historic ticket purchases per unit time; disparate location of historic ticket purchases per unit time and/or a historic record of less than a threshold reaction time to a plurality of ticket offers.

Claims (37)

1. A computer-implemented method for identifying a simulated user third party data source account history, the method comprising:

querying a third: party data source to obtain user information;

receiving user information associated with a user from the third-party data source;

compiling the user information from the third-party data source to form a user account history;

determining whether the user account history includes one or more parameters that indicate whether the user account history is more similar to a user profile associated with an automated entity or a user profile associated with a human entity;

assigning a first set of pre-determined ticket purchasing opportunities to the user if the user account history is determined as being more similar to a user profile associated with an automated entity; and

assigning a second set of pre-determined ticket purchasing opportunities to the user if the user account history is determined as being more similar to a user profile associated with a human entity.

2. The computer-implemented method of claim 1 , wherein the one or more parameters includes a determination of less than a threshold number of friends associated with the account.

3. The computer-implemented method of claim 1 , wherein the one or more parameters includes at a determination more than a threshold frequency of historic ticket purchases per unit time.

4. The computer-implemented method of claim 1 , wherein the one or more parameters includes a determination of a disparity of location of historic ticket purchases per unit time.

5. The computer-implemented method of claim 1 , wherein the one or more parameters includes a historic record of less than a threshold average reaction time to ticket offers.

6. The computer-implemented method of claim 1 , further comprising monitoring the one or more parameters over a pre-determined period of time.

7. The computer-implemented method of claim 1 , wherein the one or more parameters includes ticket purchasing history over a pre-predetermined period of time.

8. The computer-implemented method of claim 1 , wherein the one or more parameters includes performance attendance over a pre-determined amount of time.

9. A computer-implemented method for identifying a simulated social media account history or a simulated third party data source profile, the method comprising:

querying a social media account associated with a user to obtain social media account information or a third party data source to obtain user information;

receiving social media account information from the social media account or receiving user information from the third party data source;

compiling either or both of the social media account information from the social media account or the user information from the third party data source to form a user account history;

determining whether the user account history includes one or more parameters that indicate whether the user account history is related to an automated entity or a human entity;

assigning a first set of pre-determined ticket purchasing opportunities to the user if the user account history is determined as being related to an automated entity; and

assigning a second set of pre-determined ticket purchasing opportunities to the user if the user account history is determined as being related to a human entity.

10. The computer-implemented method of claim 9 , wherein the one or more parameters include a determination of less than a threshold number of friends associated with the account.

11. The computer-implemented method of claim 9 , wherein the one or more parameters include at a determination more than a threshold frequency of historic ticket purchases per unit time.

12. The computer-implemented method of claim 9 , wherein the one or more parameters include a determination of a disparity of location of historic ticket purchases per unit time.

13. The computer-implemented method of claim 9 , wherein the one or more parameters include a historic record of less than a threshold average reaction time to ticket offers.

14. The computer-implemented method of claim 9 , wherein the one or more parameters are monitored over a pre-determined period of time.

15. The computer-implemented method of claim 9 , wherein the one or more parameters include ticket purchasing history over a pre-predetermined period of time.

16. The computer-implemented method of claim 9 , wherein the one or more parameters include historical performance attendance over a pre-determined amount of time.

17. An article of manufacture comprising a non-transitory computer usable medium having computer readable program code embodied therein, the code when executed by one or more processors for configuring a computer to execute a method to identify automated ticket purchasers, the method comprising:

using a receiver to receive a plurality of logins, each of the logins intended for an event ticket purchase, each of the logins corresponding to user information;

using a processor to retrieve an account history associated with the user information;

using the processor to calculate an index value based on the user information, said index value being based, at least in part, on the retrieved account history;

using the processor to use an algorithm to categorize a first portion of the plurality of logins as human-based logins and a second portion of the plurality of logins as non-human-based logins; and

following a pre-determined amount of time after the categorizing, substantially simultaneously replying to at least portion of the plurality of logins, said replying comprising providing a first set of pre-determined ticket purchasing opportunities to the human-based logins and a second set of pre-determined ticket purchasing opportunities to the non-human-based logins.

18. The method of claim 17 , wherein the plurality of logins are received at least 10 minutes prior to the replying.

19. The method of claim 17 , further comprising using the processor to use a second algorithm to categorize a first portion of the plurality of logins as human-based logins, a second portion of the plurality of logins as non-human-based logins and a third portion of the plurality of logins as human-based priority logins.

20. The method of claim 19 wherein replying comprising providing a first set of pre-determined ticket purchasing opportunities to the human-based logins, a second set of pre-determined ticket purchasing opportunities to the non-human-based logins and a third set of pre-determined ticket purchasing opportunities to the human-based priority logins.

Assignments (3)
SECURITY AGREEMENT Recorded Jan 4, 2021
From: LIVE NATION ENTERTAINMENT, INC.
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 054891/0138 →
SECURITY AGREEMENT Recorded Jan 4, 2021
From: LIVE NATION ENTERTAINMENT, INC.; LIVE NATION WORLDWIDE, INC.
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 054891/0552 →
SECURITY AGREEMENT Recorded Jan 4, 2021
From: LIVE NATION ENTERTAINMENT, INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 054891/0737 →
Continuity (3)
Continuation 16132584 · Sep 17, 2018
Continuation 14595840 · Jan 13, 2015
Related Publication 20200273070A1 · Aug 27, 2020