IP Library Granted Patent US 11,716,404
Granted Patent B2
US 11,716,404 · App. 16/806,422 · Granted Aug 1, 2023

Queue processor for document servers

Inventors: Treber Rebert (Tucson, AZ); Jonathan Isabelle (Tucson, AZ); Jason K. Webster (Tucson, AZ)
Assignee: OPEN TEXT SA ULC
H04L67/568H04L67/561H04L67/63H04N1/00214H04N1/00217H04N1/32411H04L67/1001H04N2201/0082H04N2201/0093H04N2201/0094H04N2201/3222
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Quick Facts
Patent No.
US 11,716,404
App. No.
16/806,422
Granted
Aug 1, 2023
Kind
B2
Abstract

In an environment that comprises a facsimile server and a plurality of document transport modules, implementing a document queue; placing documents received at the facsimile server in the document queue; allocating document flows based on a resource utilization of the facsimile server to create a set of allocated document flows, each document flow in set of allocated document flows associated with at least one document transport module from the plurality of document transport modules; retrieving a document from the document queue using a document and providing the document to a document transport module associated with the document flow; and signaling the document transport module to send the document. The document transport module is responsive to the signal to route the document to target selected from a plurality of targets, the plurality of targets including a plurality of transports.

Claims (46)

1. A computer program product comprising a non-transitory computer-readable medium storing a set of computer-executable instructions executable to process documents received at a facsimile server in an environment that comprises the facsimile server, a plurality of document transport modules, and a queue processor, the set of computer-executable instructions comprising instructions for:

implementing a document queue for maintaining a plurality of pending documents received by the facsimile server;

placing the documents received at the facsimile server in the document queue;

evaluating the number and type of pending documents in the document queue;

evaluating system resources of the facsimile server;

implementing a plurality of document flows, each document flow comprising a component configurable to process documents received at the facsimile server;

configuring, by the queue processor, each document flow of the plurality of document flows to handle a particular type of document;

determining whether there is an efficient allocation of implemented document flows based on the evaluation of the number and type of pending documents in the document queue and the evaluation of system resources of the facsimile server;

allocating, by the queue processor, the plurality of document flows based on a resource utilization of the facsimile server and based on the evaluated number and types of pending documents in the document queue to create a set of allocated document flows, the allocating of the plurality of document flows including increasing or decreasing, by the queue processor, a number of document flows that manage processing of documents from the document queue, each document flow in the set of allocated document flows associated with at least one document transport module from the plurality of document transport modules;

retrieving a first document of a first type from the document queue using a first document flow from the set of allocated document flows, the first document flow configured to handle the first document type;

providing the first document to a first document transport module associated with the first document flow; and

signaling the first document transport module to send the first document, wherein the first document transport module is responsive to the signal to apply rules to route the first document to a first target selected from a plurality of targets, the plurality of targets including a plurality of transports.

2. The computer program product of claim 1 , wherein the set of computer-executable instructions comprises instructions for assigning the first document from the document queue to the first document flow from the set of allocated document flows based on a document property of the first document.

3. The computer program product of claim 2 , wherein the set of computer-executable instructions comprises instructions for assigning the first document to the first document flow based on the first document type of the first document.

4. The computer program product of claim 2 , wherein the first document has associated metadata and wherein the set of computer-executable instructions comprises instructions for assigning the first document to the first document flow based on the associated metadata.

5. The computer program product of claim 1 , wherein the set of computer-executable instructions comprises instructions for providing a configuration for the first document flow, the configuration of the first document flow including an indication of a document property.

6. The computer program product of claim 5 , wherein the document property comprises the first document type of the first document.

7. The computer program product of claim 5 , wherein the first document has associated metadata and the document property comprises the associated metadata.

8. The computer program product of claim 1 , wherein the documents received by the facsimile server, including the first document, are facsimile documents.

9. The computer program product of claim 1 , wherein the plurality of transports comprises a facsimile transport.

10. The computer program product of claim 9 , wherein the plurality of targets includes a second document transport module.

11. The computer program product of claim 1 , wherein the set of computer-executable instructions comprises instructions for changing a number of allocated document flows in the set of allocated document flows based on the resource utilization of the facsimile server.

12. The computer program product of claim 1 , wherein the set of computer-executable instructions comprises instructions for configuring the first document flow to handle documents having a first property and dynamically reconfiguring the first document flow to handle documents having a second property.

13. A method comprising:

in an environment that comprises a facsimile server, a plurality of document transport modules, and a queue processor:

implementing a document queue for maintaining a plurality of pending documents received by the facsimile server;

placing documents received at the facsimile server in the document queue;

evaluating the number and type of pending documents in the document queue;

evaluating system resources of the facsimile server;

implementing a plurality of document flows, each document flow comprising a component configurable to process documents received at the facsimile server;

configuring, by the queue processor, each document flow of the plurality of document flows to handle a particular type of document;

determining whether there is an efficient allocation of implemented document flows based on the evaluation of the number and type of pending documents in the document queue and the evaluation of system resources of the facsimile server;

allocating, by the queue processor, the plurality of document flows based on a resource utilization of the facsimile server and based on the evaluated number and types of pending documents in the document queue to create a set of allocated document flows, the allocating of the plurality of document flows including increasing or decreasing, by the queue processor, a number of document flows that manage processing of documents from the document queue, each document flow in the set of allocated document flows associated with at least one document transport module from the plurality of document transport modules;

retrieving a first document of a first type from the document queue using a first document flow from the set of allocated document flows, the first document flow configured to handle the first document type;

providing the first document to a first document transport module associated with the first document flow; and

signaling the first document transport module to send the first document, wherein the first document transport module is responsive to the signal to apply rules to route the first document to a first target selected from a plurality of targets, the plurality of targets including a plurality of transports.

14. The method of claim 13 , further comprising assigning the first document from the document queue to the first document flow from the set of allocated document flows based on a document property of the first document.

15. The method of claim 14 , wherein the first document is assigned to the first document flow based on the first document type of the first document.

16. The method of claim 14 , wherein the first document has associated metadata and is assigned to the first document flow based on the associated metadata.

17. The method of claim 13 , wherein the first document flow is configured to retrieve the first document from the document queue based on the first document type of the first document.

18. The method of claim 13 , wherein the first document has associated metadata and the first document flow is configured to retrieve the first document from the document queue based on the associated metadata.

19. The method of claim 13 , wherein the documents received by the facsimile server, including the first document, are facsimile documents.

20. The method of claim 13 , wherein the plurality of transports comprises a facsimile transport.

21. The method of claim 20 , wherein the plurality of targets includes a second document transport module.

22. The method of claim 13 , further comprising changing a number of allocated document flows in the set of allocated document flows based on the resource utilization of the facsimile server.

23. The method of claim 13 , further comprising dynamically reconfiguring the first document flow from handling documents having a first property to handle documents having a second property.

Assignments (6)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 10, 2020
From: OPEN TEXT, INC.
To: OPEN TEXT S.A.
Reel/Frame 052361/0470 →
CERTIFICATE OF CONTINUANCE Recorded Apr 10, 2020
From: OT IP SUB, LLC
To: IP OT SUB ULC
Reel/Frame 052370/0214 →
IP BUSINESS SALE AGREEMENT Recorded Apr 10, 2020
From: OPEN TEXT S.A.
To: OT IP SUB, LLC
Reel/Frame 052370/0218 →
CERTIFICATE OF AMALGAMATION Recorded Apr 10, 2020
From: IP OT SUB ULC
To: OPEN TEXT SA ULC
Reel/Frame 052370/0232 →
MERGER Recorded Apr 2, 2020
From: CAPTARIS, INC.
To: OPEN TEXT, INC.
Reel/Frame 052301/0943 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 2, 2020
From: REBERT, TREBER; ISABELLE, JONATHAN; WEBSTER, JASON K.
To: CAPTARIS, INC.
Reel/Frame 052301/0959 →
Continuity (7)
Continuation 14446937 · Jul 30, 2014
Continuation 12606915 · Oct 27, 2009
Continuation 11591449 · Oct 31, 2006
Provisional Application 60812709 · Jun 9, 2006
Provisional Application 60732167 · Nov 1, 2005
Provisional Application 60731949 · Oct 31, 2005
Related Publication 20200204641A1 · Jun 25, 2020