Human trust overlays for automated data confidence fabrics
A social overlay is provided that allows an application to seek human input when performing high-risk decisions. The overlay allows an application to obtain data confidence scores when performing operations and to obtain human confidence scores that can be used to seek input from users with high confidence scores. This allows applications to improve performance and avoid situations where an automated application may make a wrong decision that does not account for the associated risk.
1. A method, comprising:
operating an application, wherein the application accesses data from a machine data confidence fabric, wherein the machine data confidence fabric associates confidence scores with data ingested into the machine data confidence fabric;
reaching a decision point in the application and determining that the decision point is mission critical that requires input from a user, wherein the decision point is associated with a decision type;
accessing, by the application, a human data confidence fabric and selecting, by the application, a user that satisfies requirements of the decision type, wherein the requirements include a confidence score above a threshold confidence score, wherein the human data confidence fabric generates confidence scores for users;
seeking user input from the selected user with regard to a decision to be made at the decision point;
receiving input from the selected user regarding the decision; and
performing an action associated with the decision when the input from the user is affirmative.
2. The method of claim 1 , further comprising accessing the data and the confidence scores associated with the data from the machine data confidence fabric.
3. The method of claim 1 , further comprising determining the decision type.
4. The method of claim 3 , further comprising determining whether to seek overall confidence scores of users or confidences scores of users that are related to specific characteristics associated with the decision type.
5. The method of claim 1 , further comprising sending a request to selected user.
6. The method of claim 5 , further comprising, sending the request via at least one of text, telephone, video, or audio.
7. The method of claim 6 , further comprising receiving a response from the selected user.
8. The method of claim 1 , further comprising selecting the user based on a location of the user.
9. The method of claim 1 , further comprising, creating an overlay to connect the machine data confidence fabric with the human data confidence fabric.
10. The method of claim 9 , wherein the overlay comprises at least one of:
a network connection to connect the machine data connection fabric with the human data connection fabric;
hardware that is shared by the machine data connection fabric and the human data connection fabric; or
a cloud-integrated connection that allows an application to analyze data from multiple data connection fabrics including the machine data connection fabric and the human data connection fabric.
11. The method of claim 10 , further comprising deploying the application to the overlay.
12. A non-transitory storage medium having stored therein instructions that are executable by one or more hardware processors to perform operations comprising:
operating an application, wherein the application accesses data from a machine data confidence fabric, wherein the machine data confidence fabric associates confidence scores with data ingested into the machine data confidence fabric;
reaching a decision point in the application and determining that the decision point is mission critical that requires input from a user, wherein the decision point is associated with a decision type;
accessing, by the application, a human data confidence fabric and selecting, by the application, a user that satisfies requirements of the decision type, wherein the requirements include a confidence score above a threshold confidence score wherein the human data confidence fabric generates confidence scores for users;
seeking user input from the selected user with regard to a decision to be made at the decision point;
receiving input from the selected user regarding the decision; and
performing an action associated with the decision when the input from the user is affirmative.
13. The non-transitory storage medium of claim 12 , further comprising accessing the data and confidence scores associated with the data from the machine data confidence fabric.
14. The non-transitory storage medium of claim 12 , further comprising determining the decision time and determining whether to select the user based on overall confidence scores of users or confidences scores of users that are related to specific characteristics associated with the decision type.
15. The non-transitory storage medium of claim 12 , further comprising sending a request to the selected user.
16. The non-transitory storage medium of claim 15 , further comprising, sending the request via at least one of text, telephone, video, or audio.
17. The non-transitory storage medium of claim 15 , further comprising receiving a response from the selected user.
18. The non-transitory storage medium of claim 12 , further comprising selecting the user based on a location of the user.
19. The non-transitory storage medium of claim 12 , further comprising, creating an overlay to connect the machine data confidence fabric with the human data confidence fabric and deploying an application to the overlay.
20. The non-transitory storage medium of claim 19 , wherein the overlay comprises at least one of:
a network connection to connect the machine data connection fabric with the human data connection fabric;
hardware that is shared by the machine data connection fabric and the human data connection fabric; or
a cloud-integrated connection that allows an application to analyze data from multiple data connection fabrics including the machine data connection fabric and the human data connection fabric.