Method of providing a recent call list, software product, telecommunications device and system
A method of providing a recent call list of calls recently received or initiated by a telecommunications device where information on recent services which are services recently handled by or using the telecommunications device other than calls are incorporated as entries in a recent call list of the telecommunications device. Each entry can be formed by a data structure being composed of a plurality of data fields. Each data field can include a data value. An entry representing a recent service other than a call in the recent call list can include a service code identifying a recent service as a data value. A device, system, and apparatus can be configured to utilize or execute the method.
1. A telecommunications system, comprising:
a processor;
a memory communicatively connected to the processor and storing instructions that, when executed by the processor, cause:
incorporating a non-telecommunications service entry in a recent call list associated with a telecommunications device, wherein the non-telecommunications service entry comprises a service code identifying a non-telecommunications service as a data value and wherein the service code or an identifier associated with the service code is displayable in the recent call list regardless of whether telecommunication calls and non-telecommunication services are distinguishable by the telecommunications device; and
causing to display a follow-up action option associated with the service code in response to receiving a selection of the non-telecommunication service entry from the recent call list.
2. The telecommunications system of claim 1 , comprising:
a server, the server having the processor connected to a non-transitory computer readable medium.
3. The telecommunication system of claim 2 , wherein the server is communicatively connected to the telecommunications device via at least one network.
4. The telecommunications system of claim 1 , wherein the non-telecommunications service entry comprises entries from a door opening service, a door monitoring service, a facility management service, or a surveillance service.
5. The telecommunications system of claim 1 , wherein the identifier associated with the service code is displayable in a graphical user interface featuring a call identifier, and said service code includes a distinguisher that distinguishes the identifier from the call identifier so that the identifier is displayable regardless of whether telecommunication calls and non-telecommunication services are distinguishable by the telecommunications device.
6. The telecommunications system of claim 5 , wherein said distinguisher comprises a prefix of the service code or a suffix of the service code.
7. The telecommunications system of claim 1 , wherein a data structure comprises assignments of a service code and wherein additional information comprises a description of the non-telecommunications service associated with the service code, said data structure being stored in a non-transitory computer readable medium so that the data structure is accessible to the telecommunications device.
8. The telecommunications system of claim 7 , wherein the identifier associated with the service code is displayable via the telecommunications device based on the description.
9. The telecommunications system of claim 1 , wherein the identifier includes a plain text description of said non-telecommunications service as the data value.
10. The telecommunications system of claim 9 , wherein the plain text description is displayable at a place intended in said entry for contact information of a telephone call, said contact information including at least one of a name, a telephone number, a telefax number, or an email address.
11. The telecommunications system of claim 1 , wherein the non-telecommunications service entry in said recent call list includes a second level detail as a data value, wherein said second level detail is displayable at a place intended for a second level detail of a telephone call, and is in a format expected at that place.
12. The telecommunications system of claim 1 , wherein the identifier associated with the service code is displayable in said recent call list so that the identifier is displayed at a place intended for a call type of a telephone call, and is in a format expected at that place.
13. A method of providing a recent call list of calls recently received or initiated by a telecommunications device, the telecommunications device comprising a processor connected to a non-transitory computer readable medium, the method comprising:
incorporating a non-telecommunications service entry in a recent call list associated with the telecommunications device, wherein the non-telecommunications service entry comprises an identifier associated with a service code identifying a non-telecommunications service or the service code;
causing to display the recent call list with the non-telecommunications service entry via the telecommunications device so that that the identifier is displayed in the recent call list; and
causing to display a follow-up action option associated with the service code in response to receiving a selection of the non-telecommunication service entry from the recent call list.
14. The method of claim 13 , wherein said service code and the identifier are displayed in the recent call list at a place intended for a telephone call identifier, and said service code comprises a distinguisher that distinguishes the service code from the telephone call identifier.
15. The method of claim 14 , wherein said distinguisher comprises a prefix or a suffix.
16. The method of claim 13 , comprising:
storing an assignment data structure in the telecommunication device, the assignment data structure comprising assignments of service codes and additional information comprising a description of a non-telecommunications service associated with each of the service codes, and wherein the identifier is based on the description.
17. The method of claim 13 , wherein the identifier is displayed at a place intended in said entry for contact information of a telephone call, said contact information including at least one of a name, a telephone number, a telefax number, or an email address.
18. The method of claim 13 , comprising:
causing displaying the identifier associated with the service code via a display.
19. The method of claim 13 , comprising:
sorting said recent call list by at least one of a date, a call identifier of a telephone call, and service code.
20. A non-transitory computer readable medium storing program code that, when executed by a processor, causes:
incorporating a non-telecommunications service entry in a recent call list associated with a telecommunications device, wherein the non-telecommunications service entry comprises an identifier associated with a service code for a call non-telecommunications service or the service code;
causing to display the recent call list with the non-telecommunications service entry via the telecommunications device; and
causing to display a follow-up action option associated with the service code in response to receiving a selection of the non-telecommunication service entry from the recent call list.