IP Library Patent Application 16942007
Patent Application Utility
App. No. 16/942,007 · Confirmation No. 3569

INTELLIGENTLY GUIDING A CUSTOMER ALONG A SERVICE ENGAGEMENT PATH USING AN AI/ML PATH GUIDANCE MODEL

Applicant: Dell Products L. P.
Abandoned -- Failure to Respond to an Office Action View Publication ↗
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Code Description Pages PDF
2025-01-15 ABN Abandonment 2 View
2024-07-02 CTFR Final Rejection 25 View
2024-07-02 SRFW Search information including classification, databases and other search related notes 2 View
2024-07-02 FWCLM Index of Claims 1 View
2024-07-02 SRNT Examiner's search strategy and results 5 View
2024-07-02 SRNT Examiner's search strategy and results 57 View
2024-04-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-04-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2024-04-26 CLM Claims 10 View
2024-04-26 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2024-04-26 WFEE Fee Worksheet (SB06) 1 View
2024-01-29 CTNF Non-Final Rejection 21 View
2024-01-29 892 List of references cited by examiner 1 View
2024-01-29 SRFW Search information including classification, databases and other search related notes 2 View
2024-01-29 FWCLM Index of Claims 1 View
2024-01-29 SRNT Examiner's search strategy and results 54 View
2024-01-29 SRNT Examiner's search strategy and results 4 View
2024-01-12 RCEX Request for Continued Examination (RCE) 3 View
2024-01-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-01-12 N417.PYMT Electronic Fee Payment 2 View
2024-01-12 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2024-01-12 CLM Claims 11 View
2024-01-12 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2024-01-12 WFEE Fee Worksheet (SB06) 1 View
2023-10-18 CTFR Final Rejection 21 View
2023-10-18 892 List of references cited by examiner 1 View
2023-10-18 FWCLM Index of Claims 1 View
2023-10-18 SRFW Search information including classification, databases and other search related notes 2 View
2023-10-18 SRNT Examiner's search strategy and results 5 View
2023-10-18 SRNT Examiner's search strategy and results 33 View
2023-07-14 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-07-14 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2023-07-14 CLM Claims 10 View
2023-07-14 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2023-07-14 WFEE Fee Worksheet (SB06) 1 View
2023-04-18 CTNF Non-Final Rejection 22 View
2023-04-18 SRFW Search information including classification, databases and other search related notes 2 View
2023-04-18 FWCLM Index of Claims 1 View
2023-04-18 SRNT Examiner's search strategy and results 6 View
2023-04-18 SRNT Examiner's search strategy and results 23 View
2023-03-03 RCEX Request for Continued Examination (RCE) 3 View
2023-03-03 WFEE Fee Worksheet (SB06) 2 View
2023-03-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-03-03 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2023-03-03 CLM Claims 10 View
2023-03-03 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2023-03-03 WFEE Fee Worksheet (SB06) 1 View
2022-12-07 CTFR Final Rejection 19 View
2022-12-07 892 List of references cited by examiner 1 View
2022-12-07 FWCLM Index of Claims 1 View
2022-12-07 SRFW Search information including classification, databases and other search related notes 2 View
2022-12-07 SRNT Examiner's search strategy and results 12 View
2022-12-07 SRNT Examiner's search strategy and results 4 View
2022-10-04 N417 Electronic Filing System Acknowledgment Receipt 2 View
2022-10-04 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2022-10-04 CLM Claims 9 View
2022-10-04 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2022-07-21 CTNF Non-Final Rejection 17 View
2022-07-21 892 List of references cited by examiner 1 View
2022-07-21 FWCLM Index of Claims 1 View
2022-07-21 SRFW Search information including classification, databases and other search related notes 1 View
2022-07-21 SRNT Examiner's search strategy and results 4 View
2022-07-21 SRNT Examiner's search strategy and results 8 View
2022-02-03 NTC.PUB Notice of Publication 1 View
2020-12-23 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2020-12-23 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2020-12-18 PA.. Power of Attorney 2 View
2020-12-18 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-08-06 APP.FILE.REC Filing Receipt 4 View
2020-08-06 WFEE Fee Worksheet (SB06) 1 View
2020-07-29 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
2020-07-29 PA.. Power of Attorney 2 View
2020-07-29 OATH Oath or Declaration filed 12 View
2020-07-29 SPEC Specification 17 View
2020-07-29 CLM Claims 6 View
2020-07-29 ABST Abstract 1 View
2020-07-29 DRW.NONBW Drawings-other than black and white line drawings 9 View
2020-07-29 WFEE Fee Worksheet (SB06) 2 View
2020-07-29 N417 Electronic Filing System Acknowledgment Receipt 3 View
2020-07-29 ADS Application Data Sheet 10 View
2020-07-29 DRW.SUPP Drawings-black and white line and/or other drawings View
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Quick Facts
App. No.
16/942,007
Filed
2020-07-29
Pub. No.
US20220036369A1
Art Unit
3629