Multiple provider search response verification and integration
A system and method to provide search capabilities via a merchant system including search responses aggregated from multiple different search provider sources. The system and method receive, via an interface of the merchant system, a search query input from an end user system. The search query input is routed to the multiple search provider sources. A set of response to the search query input is received from at least a portion of the search providers sources. A first portion of the set of responses is identified as having a verified status. A ranking of the set of responses is generated based on a level of responsiveness to the search query input. The system and method cause, based at least in part on the ranking, a display including a search result comprising at least a portion of the set of responses.
1. A method comprising:
receiving, by a processing device of a merchant system, a search query input comprising a keyword from an end user system;
routing the search query input to a plurality of search provider sources, wherein each of the plurality of search provider sources is operatively connected to a data store of the merchant system that stores data associated with the merchant system;
executing a verification process of the plurality of search provider sources, such that search provider sources managed by the merchant system are identified as verified;
receiving a set of responses to the search query input from a set of search provider sources comprising at least a portion of the plurality of search providers sources;
identifying a first portion of the set of responses as having a verified status when the response was provided by a search provider that is verified, wherein the ranking is based at least in part on the verified status associated with the first portion of the set of responses;
generating a first ranking of the first portion of the set of responses based on a trustworthiness level of each search provider source in the plurality of search providers sources;
generating a second ranking of the first portion of the set of responses based on a level of responsiveness to the search query input;
causing, based at least in part on the first ranking and the second ranking, a display comprising a search result integrating the set of responses;
receiving, from the merchant system, a merchant-specific query rule comprising a condition associated with the keyword and an action; and
applying the merchant-specific query rule to adjust an order of the set of responses for display in response to a subsequent search query.
2. The method of claim 1 ,
wherein at least one of the first ranking or the second ranking is based at least in part on the verified status associated with the first portion of the set of responses.
3. The method of claim 1 , wherein the display comprises the at least the portion of the set of responses aggregated from multiple different search provider sources.
4. The method of claim 1 , wherein a position in the display of a first response of the at least the portion of the set of responses is determined based at least in part on the second ranking associated with the first response.
5. The method of claim 4 , further comprising:
collecting end user engagement activity associated with the first response;
receiving a second search query input; and
adjusting the position of the first response in a second display of a second search result in response to the second search query input.
6. The method of claim 1 , wherein the condition of the merchant-specific query rule is further associated with a context corresponding to the end user system.
7. A system comprising:
a memory to store instructions; and
a processing device, operatively coupled to the memory, to execute the instructions to perform operations comprising:
receiving, by an interface of a merchant system, a search query input from an end user system;
routing the search query input to a plurality of search provider sources, wherein each of the plurality of search provider sources is operatively connected to a data store of the merchant system that stores data associated with the merchant system;
executing a verification process of the plurality of search provider sources, such that search provider sources managed by the merchant system are identified as verified;
receiving a set of responses to the search query input from a set of search provider sources comprising at least a portion of the plurality of search providers sources;
identifying a first portion of the set of responses as having a verified status when the response was provided by a search provider that is verified, wherein the ranking is based at least in part on the verified status associated with the first portion of the set of responses;
generating a first ranking of the first portion of the set of responses based on a trustworthiness level of each search provider source in the plurality of search providers sources;
generating a second ranking of the first portion of the set of responses based on a level of responsiveness to the search query input;
causing, based at least in part on the first ranking and the second ranking, a display comprising a search result integrating the set of responses;
receiving, from the merchant system, a merchant-specific query rule comprising a condition associated with the keyword and an action; and
applying the merchant-specific query rule to adjust an order of the set of responses for display in response to a subsequent search query.
8. The system of claim 7 ,
wherein at least one of the first ranking or the second ranking is based at least in part on the verified status associated with the first portion of the set of responses.
9. The system of claim 7 , wherein the display comprises the at least the portion of the set of responses aggregated from multiple different search provider sources.
10. The system of claim 7 , wherein a position in the display of a first response of the at least the portion of the set of responses is determined based at least in part on the second ranking associated with the first response.
11. The system of claim 10 , the operations further comprising:
collecting end user engagement activity associated with the first response;
receiving a second search query input; and
adjusting the position of the first response in a second display of a second search result in response to the second search query input.
12. A non-transitory computer readable storage medium comprising instructions that, when executed by a processing device of a source system, cause the processing device to perform operations comprising:
receiving, via an interface of a merchant system, a search query input from an end user system;
routing the search query input to a plurality of search provider sources, wherein each of the plurality of search provider sources is operatively connected to a data store of the merchant system that stores data associated with the merchant system;
executing a verification process of the plurality of search provider sources, such that search provider sources managed by the merchant system are identified as verified;
receiving a set of responses to the search query input from a set of search provider sources comprising at least a portion of the plurality of search providers sources;
identifying a first portion of the set of responses as having a verified status when the response was provided by a search provider that is verified, wherein the ranking is based at least in part on the verified status associated with the first portion of the set of responses;
generating a first ranking of the first portion of the set of responses based on a trustworthiness level of each search provider source in the plurality of search providers sources;
generating a second ranking of the first portion of the set of responses based on a level of responsiveness to the search query input;
causing, based at least in part on the first ranking and the second ranking, a display comprising a search result integrating the set of responses;
receiving, from the merchant system, a merchant-specific query rule comprising a condition associated with the keyword and an action; and
applying the merchant-specific query rule to adjust an order of the set of responses for display in response to a subsequent search query.
13. The non-transitory computer readable storage medium of claim 12 ,
wherein at least one of the first ranking or the second ranking is based at least in part on the verified status associated with the first portion of the set of responses.
14. The non-transitory computer readable storage medium of claim 13 , wherein the display comprises the at least the portion of the set of responses aggregated from multiple different search provider sources.
15. The non-transitory computer readable storage medium of claim 13 , wherein a position in the display of a first response of the at least the portion of the set of responses is determined based at least in part on the second ranking associated with the first response.
16. The non-transitory computer readable storage medium of claim 15 , the operations further comprising:
collecting end user engagement activity associated with the first response;
receiving a second search query input; and
adjusting the position of the first response in a second display of a second search result in response to the second search query input.
17. The non-transitory computer readable storage medium of claim 12 , wherein the condition of the merchant-specific query rule is further associated with a context corresponding to the end user system.