Systems and methods for voice assisted healthcare
The following relates generally to voice assisted healthcare. In some embodiments, a digital assistant receives audio data, and determines an intent from the audio data. The digital assistant may then match the determined intent to a flow of a set of flows, where the set of flows may include at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session. The matched flow of the set of flows may then be executed.
1. A computer-implemented method for voice assisted healthcare, the method comprising:
determining an intent from digital data, wherein the digital data comprises audio data or text message data;
matching the determined intent to a flow of a set of flows, wherein the set of flows includes at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session; and
executing the matched flow of the set of flows;
wherein the intent is determined by a digital assistant that receives the digital data; and
wherein the digital assistant sends only the determined intent to an app of a healthcare provider, and does not send the digital data to the app of the healthcare provider.
2. The computer-implemented method of claim 1 , wherein the executing the flow of the set of flows comprises:
using an Extensible Markup Language (XML) file to access a Uniform Resource Identifier (URI).
3. The computer-implemented method of claim 1 , wherein the executing the flow of the set of flows comprises:
deep linking to a Uniform Resource Locator (URL).
4. The computer-implemented method of claim 1 , further comprising:
receiving, with the digital assistant, the digital data; and
wherein the matching the determined intent to a flow of the set of flows is done by the digital assistant.
5. The computer-implemented method of claim 1 , wherein the set of flows includes all of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, and (v) initiating a pharmacy chat session.
6. The computer-implemented method of claim 1 , wherein the intent is determined from words or phrases from the digital data.
7. The computer-implemented method of claim 1 , wherein the set of flows includes at least two of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, and/or (v) initiating a pharmacy chat session.
8. A computer system for voice assisted healthcare, the computer system comprising one or more processors configured to:
determine, via a digital assistant, an intent from digital data;
match the determined intent to a flow of a set of flows, wherein the set of flows includes at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session;
execute the matched flow of the set of flows; and
send, via the digital assistant, only the determined intent to an app of a healthcare provider, and not send the digital data to the app of the healthcare provider.
9. The computer system of claim 8 , wherein the one or more processors are further configured to execute the flow of the set of flows by:
using an Extensible Markup Language (XML) file to access a Uniform Resource Identifier (URI).
10. The computer system of claim 8 , wherein the one or more processors are further configured to execute the flow of the set of flows by:
deep linking to a Uniform Resource Locator (URL).
11. The computer system of claim 8 , wherein the one or more processors are further configured to:
receive, with the digital assistant, the digital data;
wherein the matching the determined intent to a flow of the set of flows is done by the digital assistant.
12. The computer system of claim 8 , wherein the set of flows includes at least two of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, and/or (v) initiating a pharmacy chat session.
13. The computer system of claim 8 , wherein the set of flows includes all of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, and (v) initiating a pharmacy chat session.
14. A computer-implemented method for voice assisted healthcare, the method comprising:
determining an intent from digital data, wherein the digital data comprises audio data or text message data;
matching the determined intent to a flow of a set of flows, wherein the set of flows includes at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session; and
executing the matched flow of the set of flows;
wherein the intent is determined by an audio analyzer that receives the digital data; and
wherein the audio analyzer sends only the determined intent to a healthcare provider, and does not send the digital data to the healthcare provider.
15. The computer-implemented method of claim 14 , wherein the executing the flow of the set of flows comprises:
using an Extensible Markup Language (XML) file to access a Uniform Resource Identifier (URI).
16. The computer-implemented method of claim 14 , wherein the executing the flow of the set of flows comprises:
deep linking to a Uniform Resource Locator (URL).
17. The computer-implemented method of claim 14 , wherein the intent is determined from words or phrases from the digital data.
18. The computer-implemented method of claim 14 , wherein the set of flows includes at least two of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, and/or (v) initiating a pharmacy chat session.
19. The computer-implemented method of claim 14 , wherein the set of flows includes all of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, and (v) initiating a pharmacy chat session.