Handling duress input
Techniques are described for handling duress input. For example, techniques are described for handling duress input provided to a mobile application that controls a monitoring system located at a fixed property.
1. A system for monitoring a property, the system comprising:
a control device that is configured to control a monitoring system located at a property and perform operations comprising:
receiving duress input indicating a duress situation,
in response to receiving the duress input:
sending, to a monitoring server, data for the duress input, and
controlling an interface of the control device to give an appearance that the monitoring system has been disarmed; and
receiving, from the monitoring system, a command to capture audio; and
in response to receiving the command to capture audio, causing, by the control device, capture of audio using a microphone connected to the control device.
2. The system of claim 1 , wherein receiving the duress input comprises receiving at least one of a code, a gesture recognizable by the control device, a sequence of touch inputs provided to the control device, or an audio phrase detected by the control device.
3. The system of claim 1 , wherein receiving the duress input comprises receiving duress input while the control device is located within the property.
4. The system of claim 1 , wherein sending the data for the duress input causes the monitoring server to activate a delay sequence that introduces delay to the duress situation.
5. The system of claim 1 , wherein controlling an interface comprises controlling the interface of the control device to give the appearance that the monitoring system has been disarmed by outputting acceptance of the duress input.
6. The system of claim 1 , wherein sending the data for the duress input causes the monitoring server to alert a contact to the duress situation and cause dispatch of emergency services to the property.
7. The system of claim 1 , the operations comprising receiving, from the monitoring server, an acknowledgement of receipt and processing of the duress input.
8. The system of claim 1 , the operations comprising enabling a user interface to set up one or more duress codes that serve as the duress input.
9. The system of claim 1 , wherein the control device comprises a mobile device application that is loaded onto a mobile device.
10. The system of claim 1 , wherein sending the duress input comprises sending, to the monitoring server, the duress input with a location of the control device.
11. A method comprising:
receiving, by a control device, duress input indicating a duress situation, the control device being configured to control a monitoring system located at a property, and;
in response to receiving the duress input:
sending, to a monitoring server remote from the property, data for the duress input; and
controlling an interface of the control device to give an appearance that the monitoring system has been disarmed;
receiving, from the monitoring system, a command to capture audio; and
in response to receiving the command to capture audio, causing, by the control device, capture of audio using a microphone connected to the control device.
12. The method of claim 11 , wherein receiving, by the control device, duress input comprises receiving at least one of a code, a gesture recognizable by the control device, a sequence of touch inputs provided to the control device, or an audio phrase detected by the control device.
13. The method of claim 11 , wherein receiving, by the control device, duress input comprises receiving duress input while the control device is located within the property.
14. The method of claim 11 , wherein sending the data for the duress input causes the monitoring server to activate, based on receipt of the duress input, a delay sequence that introduces delay to the duress situation.
15. The method of claim 11 , wherein controlling the interface of the control device to give the appearance that the monitoring system has been disarmed comprises outputting acceptance of the duress input.
16. The method of claim 11 , wherein sending the data for the duress input causes the monitoring server to alert a contact to the duress situation and causing dispatch of emergency services to the property.
17. The method of claim 11 , further comprising receiving, from the monitoring server, an acknowledgement of receipt and processing of the duress input.
18. The method of claim 11 , further comprising enabling a user interface to set up one or more duress codes that serve as the duress input.
19. The method of claim 11 , wherein receiving, by the control device, duress input comprises receiving duress input by a mobile device application that is loaded onto a mobile device.
20. The method of claim 11 , wherein sending, to the monitoring server, the duress input comprises sending, to the monitoring server, the duress input with a location of the control device.