Satisfaction measurement for smart buildings
A method and system for measuring satisfaction for a smart building is disclosed. A method includes detecting a presence of a user at the smart building; monitoring actions of the user in the smart building with respect to each of a plurality of aspects; receiving feedback via a human machine interface from the user regarding one or more of the plurality of aspects; and building the profile for the user based on the actions and feedback; wherein: monitoring actions comprises using one or more sensors to detect movement of the user through the smart building; receiving feedback includes determining a satisfaction level of the user with respect to thermal comfort; and adjusting the one or more of the plurality of aspects based on the profile.
1. A computer-implemented method for measuring satisfaction for a smart building comprising:
detecting a presence of a user at the smart building;
monitoring actions of the user in the smart building with respect to each of a plurality of aspects using one or more sensors to detect movement of the user through the smart building;
receiving feedback via a human machine interface from the user regarding one or more of the plurality of aspects, including determining a satisfaction level of the user with respect to comfort; and
building a profile for the user based on the monitored actions and the received feedback;
adjusting the one or more of the plurality of aspects based on the profile;
assigning a weight to each of the plurality of aspects;
ranking the plurality of aspects;
determining which aspect of the plurality of aspects is causing a discomforting condition based on the weights; and
adjusting parameters of the smart building based on the aspect causing the discomforting condition.
2. The computer-implemented method of claim 1 , wherein:
the human machine interface is an app executed on a mobile electronic device.
3. The computer-implemented method of claim 1 , wherein:
the plurality of aspects includes thermal comfort, lighting comfort, services interaction, and health status.
4. The computer-implemented method of claim 3 , wherein:
lighting comfort includes quantity of light and color temperature of light.
5. The computer-implemented method of claim 1 , wherein:
the plurality of aspects includes services interactions.
6. The computer-implemented method of claim 1 , further comprising:
observing deviation in comfort of the user.
7. The computer-implemented method of claim 1 , wherein:
detecting the presence of the user comprises sensing a mobile electronic device carried by the user.
8. The computer-implemented method of claim 1 , wherein:
detecting the presence of the user comprises sensing usage of an access control device by the user.
9. A computer system for measuring satisfaction for a smart building comprising:
a processor;
a memory;
computer program instructions configured to cause the processor to perform the following method:
detecting a presence of a user at the smart building;
monitoring actions of the user in the smart building with respect to each of a plurality of aspects using one or more sensors to detect movement of the user through the smart building;
receiving feedback via a human machine interface from the user regarding one or more of the plurality of aspects, including determining a satisfaction level of the user with respect to comfort; and
building a profile for the user based on the monitored actions and the received feedback;
adjusting the one or more of the plurality of aspects based on the profile;
assigning weights to each of the plurality of aspects;
ranking the plurality of aspects;
determining which aspect of the plurality of aspects is causing a discomforting condition based on the weights; and
adjusting parameters of the smart building based on the aspect causing the discomforting condition.
10. The computer system of claim 9 , wherein:
the human machine interface is an app executed on a mobile electronic device.
11. The computer system of claim 9 , wherein:
the plurality of aspects includes thermal comfort, lighting comfort, services interaction, and health status.
12. The computer system of claim 11 , wherein:
lighting comfort includes quantity of light and color temperature of light.
13. The computer system of claim 9 , wherein:
the plurality of aspects includes services interactions detailing patterns of movement of the user.
14. The computer system of claim 9 , wherein the method further comprises:
observing deviation in comfort of the user.