IP Library Granted Patent US 11,995,094
Granted Patent B2
US 11,995,094 · App. 17/063,444 · Granted May 28, 2024

Executing alert actions based on search query results

Inventors: Nicholas J. Filippi (Atherton, CA); Siegfried Puchbauer-Schnabel (San Francisco, CA); Carl S. Yestrau (San Francisco, CA); Vivian Shen (San Francisco, CA); J. Mathew Elting (San Francisco, CA)
Assignee: Splunk Inc.
G06F16/248G06F3/04842G06F3/04847G06F16/245G06F16/2455G06F16/2477G06F16/254G06F16/125G06F16/162G06F16/9535
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Quick Facts
Patent No.
US 11,995,094
App. No.
17/063,444
Granted
May 28, 2024
Kind
B2
Abstract

A system that enables a user to configure alert actions based on search results generated by a query is disclosed. During operation, the system presents an alert user interface (UI) to a user, wherein the alert UI enables the user to configure one or more alert actions to be performed based on the search results. Next, the system receives alert configuration information from the user through the alert UI, wherein the alert configuration information includes tokens representing parameters associated with the query and the search results. Then, while generating an alert associated with the search results, the system performs a token substitution operation that substitutes tokens in the alert configuration information with corresponding parameters from the search results to generate a payload that is communicated to alert-generating functionality. This token substitution allows the parameters to be used by the alert-generating functionality while performing the one or more alert actions.

Claims (37)

1. A method, comprising:

generating a search result based at least in part on a query of a plurality of events derived from raw data, the search result including information related to performance problems or security issues in an information technology environment;

determining, based at least in part on the search result, that a trigger condition for generating an alert is met;

identifying information from the search result corresponding to the alert;

based at least in part on the trigger condition being met, generating a payload of a message, the payload including one or more values determined based at least in part on the information from the search result corresponding to the alert, wherein the one or more values determined based at least in part on the information from the search result are positioned in the payload at one or more locations in the payload to replace one or more corresponding alert configuration tokens that represent parameters associated with the search result, wherein the one or more corresponding alert configuration tokens are initially included in the payload based on input via a user interface; and

causing execution of an alert action corresponding to the alert based at least in part on the payload.

2. The method of claim 1 , wherein the trigger condition is defined within the user interface.

3. The method of claim 1 , wherein the alert action includes at least one of generating an email, instantiating an instant messaging application, generating a notification, updating firewall information, or executing a user-defined alert action.

4. The method of claim 1 , wherein the identifying the information from the search result is based at least in part on associations between one or more data items and one or more field names.

5. The method of claim 4 , wherein at least one token of the one or more corresponding alert configuration tokens corresponds to at least one field name of the one or more field names.

6. The method of claim 1 , wherein the generating the search result is executed based at least in part on a request from a user or at an interval.

7. The method of claim 1 , wherein the one or more corresponding alert configuration tokens are included in configuration information defined through the user interface, and wherein the configuration information specifies how the information from the search result is used to perform the alert action.

8. A system comprising:

one or more processors; and

one or more memory devices storing instructions thereon that, when executed by the one or more processors, cause the one or more processors to execute operations comprising:

generating a search result based at least in part on a query of a plurality of events derived from raw data, the search result including information related to performance problems or security issues in an information technology environment;

determining, based at least in part on the search result, that a trigger condition for generating an alert is met;

identifying information from the search result corresponding to the alert;

based at least in part on the trigger condition being met, generating a payload of a message, the payload including one or more values determined based at least in part on the information from the search result corresponding to the alert, wherein the one or more values determined based at least in part on the information from the search result are positioned in the payload at one or more locations in the payload to replace one or more corresponding alert configuration tokens that represent parameters associated with the search result, wherein the one or more corresponding alert configuration tokens are initially included in the payload based on input via a user interface; and

causing execution of an alert action corresponding to the alert based at least in part on the payload.

9. The system of claim 8 , wherein the trigger condition is user-defined within the user interface.

10. The system of claim 8 , wherein the alert action includes at least one of generating an email, instantiating a chat application, generating a notification, updating firewall information, or executing a user-defined alert action.

11. The system of claim 8 , wherein the identifying the information from the search result is based at least in part on associations between one or more data items and one or more field names.

12. The system of claim 11 , wherein at least one token of the one or more corresponding alert configuration tokens corresponds to at least one field name of the one or more field names.

13. The system of claim 8 , wherein the generating the search result is executed based at least in part on a request from a user or at an interval.

14. The system of claim 8 , wherein the one or more corresponding alert configuration tokens are included in configuration information defined through the user interface by a user, and wherein the configuration information specifies how the information from the search result is used to perform the alert action.

15. One or more non-transitory computer-storage media storing instructions that, when executed by one or more processors, cause the one or more processors to execute operations comprising:

generating a search result based at least in part on a query of a plurality of events derived from raw data, the search result including information related to performance problems or security issues in an information technology environment;

determining, based at least in part on the search result, that a trigger condition for generating an alert is met;

identifying information from the search result corresponding to the alert;

based at least in part on the trigger condition being met, generating a payload of a message, the payload including one or more values determined based at least in part on the information from the search result corresponding to the alert, wherein the one or more values determined based at least in part on the information from the search result are positioned in the payload at one or more locations in the payload to replace one or more corresponding alert configuration tokens that represent parameters associated with the search result, wherein the one or more corresponding alert configuration tokens are initially included in the payload based on input via a user interface; and

causing execution of an alert action corresponding to the alert based at least in part on the payload.

16. The one or more non-transitory computer-storage media of claim 15 , wherein the trigger condition is user-defined within the user interface.

17. The one or more non-transitory computer-storage media of claim 15 , wherein the alert action includes at least one of generating an email, instantiating a chat application, generating a notification, updating firewall information, or executing a user-defined alert action.

18. The one or more non-transitory computer-storage media of claim 15 , wherein the identifying the information from the search result is based at least in part on associations between one or more data items and one or more field names.

19. The one or more non-transitory computer-storage media of claim 18 , wherein at least one token of the one or more corresponding alert configuration tokens corresponds to at least one field name of the one or more field names.

20. The one or more non-transitory computer-storage media of claim 15 , wherein the generating the search result is executed based at least in part on a request from a user or at an interval.

Assignments (5)
CHANGE OF NAME Recorded Jul 22, 2025
From: SPLUNK INC.
To: SPLUNK LLC
Reel/Frame 072170/0599 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 22, 2025
From: SPLUNK LLC
To: CISCO TECHNOLOGY, INC.
Reel/Frame 072173/0058 →
CHANGE OF NAME Recorded Jan 6, 2025
From: SPLUNK INC.
To: SPLUNK LLC
Reel/Frame 069825/0782 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NAME OF LAST INVENTOR PREVIOUSLY RECORDED AT REEL: 054228 FRAME: 0890. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Nov 2, 2020
From: FILIPPI, NICHOLAS J.; PUCHBAUER-SCHNABEL, SIEGFRIED; YESTRAU, CARL S.; SHEN, VIVIAN; ELTING, J. MATHEW
To: SPLUNK INC.
Reel/Frame 054278/0325 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 30, 2020
From: FILIPPI, NICHOLAS J; PUCHBAUER-SCHNABEL, SIEGFRIED; YESTRAU, CARL S.; SHEN, VIVIAN; ELTING, J MATTHEW
To: SPLUNK INC.
Reel/Frame 054228/0890 →
Continuity (3)
Continuation 15885774 · Jan 31, 2018
Continuation 14698716 · Apr 28, 2015
Related Publication 20210026849A1 · Jan 28, 2021