Information processing apparatus and non-transitory computer readable medium

1. An information processing apparatus comprising:

a processor configured to:

determine whether an event that uses a communication service involving subscriber identity module (SIM) information has occurred;

when it is determined that the event that uses the communication service involving the SIM information has occurred, not authorize use of a communication service when stored first biometric information on a contractee for the communication service fails to match second biometric information acquired from a user who is to use the communication service after signing a contract for the communication service; and

in a case where a memory storing information used to communicate with a communication network through which the communication service is provided is included in a terminal on which the communication service is available, in response to a request to remove the memory from the terminal, authorize removal of the memory from the terminal on condition that the first biometric information matches the second biometric information acquired from the user.

2. The information processing apparatus according to claim 1 , wherein the first biometric information is stored on the memory that stores information used to communicate with a communication network through which the communication service is provided.

3. The information processing apparatus according to claim 2 , wherein the processor is configured to, in a case where the information processing apparatus is a terminal on which the communication service is available and the terminal includes the processor and the memory, acquire, from a server of a communication entity providing the communication service, results of checking the first biometric information against the second biometric information.

4. The information processing apparatus according to claim 2 , wherein the processor is configured to, in a case where the information processing apparatus is a terminal on which the communication service is available and the terminal includes the processor and the memory, check the first biometric information against the second biometric information and, in response to the first biometric information failing to match the second biometric information, not authorize the use of the communication service.

5. The information processing apparatus according to claim 1 , wherein the first biometric information is stored on a memory of a server of a communication entity providing the communication service.

6. The information processing apparatus according to claim 5 , wherein the processor is configured to, in a case where the server includes the processor, check the first biometric information against the second biometric information acquired from a terminal on which the communication service is available and notify the terminal of check results.

7. The information processing apparatus according to claim 1 , wherein the processor is configured to, in a case where the information processing apparatus is a terminal on which the communication service is available and the terminal includes the processor, authorize the use of the communication service in response to the first biometric information matching the second biometric information acquired to authorize use of the terminal.

8. The information processing apparatus according to claim 1 , wherein the processor is configured to, whenever using the communication service is requested, request the second biometric information from the user, and check the first biometric information against the second biometric information.

9. The information processing apparatus according to claim 1 , wherein the processor is configured to request the second biometric information from the user at predetermined a time point or at predetermined time intervals, and check the first biometric information against the second biometric information.

10. The information processing apparatus according to claim 1 , wherein the processor is configured to, in the case where the memory storing information used to communicate with a communication network through which the communication service is provided is included in a terminal on which the communication service is available, authorize the use of the communication service on the terminal on condition that the first biometric information matches the second biometric information acquired the user.

11. The information processing apparatus according to claim 1 , wherein the processor is configured to, even if the first biometric information fails to match the second biometric information, authorize communication with a contact address that receives an enquiry about the communication service.

12. The information processing apparatus according to claim 1 , wherein the processor is configured to notify a registered contact address of an occurrence of an unauthorized event when the first biometric information fails to match the second biometric information.

13. The information processing apparatus according to claim 1 , wherein the processor is configured to notify the user of a registered enquiry address when the first biometric information fails to match the second biometric information.

14. A non-transitory computer readable medium storing a program causing a computer to execute a process for processing information, the process comprising:

determining whether an event that uses a communication service involving subscriber identity module (SIM) information has occurred;

when it is determined that the event that uses the communication service involving the SIM information has occurred, not authorizing use of a communication service in response to stored first biometric information on a contractee for the communication service failing to match second biometric information acquired from a user who is to use the communication service after signing a contract for the communication service; and

in a case where a memory storing information used to communicate with a communication network through which the communication service is provided is included in a terminal on which the communication service is available, in response to a request to remove the memory from the terminal, authorizing removal of the memory from the terminal on condition that the first biometric information matches the second biometric information acquired from the user.

15. An information processing apparatus comprising:

means for determining whether an event that uses a communication service involving subscriber identity module (SIM) information has occurred;

means for, when it is determined that the event that uses the communication service involving the SIM information has occurred, not authorizing use of a communication service in response to stored first biometric information on a contractee for the communication service failing to match second biometric information acquired from a user who is to use the communication service after signing a contract for the communication service; and

means for, in a case where a memory storing information used to communicate with a communication network through which the communication service is provided is included in a terminal on which the communication service is available, in response to a request to remove the memory from the terminal, authorizing removal of the memory from the terminal on condition that the first biometric information matches the second biometric information acquired from the user.