Methods and systems for improved accuracy in hand-hygiene compliance

1. A method of determining a compliance metric comprising:

providing a sensor for detecting an entry event or an exit event into an area;

providing a product dispenser;

providing a badge having one or more inputs for requesting additional time to obtain a dose of product from the dispenser;

providing logic having a selected time period for a person to obtain a dose of product from the product dispenser to qualify for a dispense event;

providing logic for adding an additional time period to the selected time period if the one or more inputs for requesting additional time are activated;

logging a dispense event to be used in determining the person's compliance metric if a dose of product is dispensed within one of the selected time period or the additional time period added to the selected time period.

2. The method of claim 1 further comprising adding a second additional time period to the selected period of time and the first additional period of time.

3. The method of claim 2 further comprising logging a dispense event to be used in determining the person's compliance metric if a dose of product is dispensed within one second additional time period.

4. The method of claim 1 further comprising preventing additional time periods to be added to the selected time period if the one or more inputs for requesting additional time has been used more than a certain number of times in a selected time period.

5. A system for determining hand hygiene compliance system comprising;

a badge;

the badge comprising:

a housing;

a badge processor located in the housing;

a badge memory in circuit communication with the processor;

a badge wireless communication circuitry in circuit communication with the processor; and

an additional time input in circuit communication with the processor; and

a master station;

the master station comprising:

a master station processor;

a master station communications circuitry;

a master station memory in circuit communication with the processor;

logic stored in the master station memory for determining a hand hygiene compliance metric utilizing one or more hand hygiene events and one or more hand hygiene opportunities;

wherein the one or more hand hygiene events are within a selected time period of the one or more hand hygiene opportunities;

logic stored in the master station memory for extending the selected time period if the master station communication circuitry receives a first signal from the badge wireless communication circuitry that the additional time input has been activated.

6. The system of claim 5 further comprising logic stored in the master station memory for extending the selected time period a second time if the master station communication circuitry receives a second signal from the badge wireless communication circuitry that the additional time input has been activated.

7. The system of claim 5 further comprising logic stored in the master station memory for not extending the selected time period if the master station communication circuitry receives more than a selected number of signals from the badge wireless communication circuitry that the additional time input has been activated.

8. The system of claim 5 further comprising logic stored in the master station memory for not extending the selected time period as a function of the master station communication circuitry receiving more than a selected number of signals from the badge wireless communication circuitry that the additional time input has been activated and as a function of the person's role.

9. The system of claim 5 further comprising a display for displaying the compliance metric.

10. The system of claim 9 wherein the display is located proximate the master station.

11. The system of claim 5 wherein the badge comprises a second additional time input.

12. The system of claim 5 wherein the additional time input adds a preset amount of time to the allowable time between an opportunity event and a dispense event.

13. The system of claim 5 wherein the additional time input adds a preset amount of time to the allowable time between an opportunity event and a dispense event, and wherein the additional preset amount of time is a function of the role of the person associated to the badge.

14. The system of claim 5 wherein the hand hygiene opportunity is determined as a function of the entry event and/or the exit event and the opportunity is a function of the role of the person;

wherein if the role of the person is a first role, an opportunity is triggered each time the person enters or exits the area; and

wherein if the role of the person is a second role, an opportunity is not triggered each time the person enters or exits the area.