System and methods for zero-step customer proximity detection using mobile device low emissions beacons
A system and methods for zero-step customer proximity detection using mobile device low emissions beacons, which uses a customer mobile device, a single or plurality of BLUETOOTH™ low-emissions (BTLE) beacons, a network, a server, and an application that may operate separately on a mobile device and the single or plurality of BLUETOOTH™ low-emissions (BTLE) beacons, which allows businesses to detect known customers that come within a specified proximity of any connected BTLE beacons, and provide interactions with them on a zero-step and socially distanced basis, track their proximity to other customers and staff using similar applications, manage table assignments, offer deals or provide incentives to enter or patronize a business establishment.
1. A system for zero-step customer proximity detection using mobile device low emissions beacons, comprising:
a database stored on a remote business server comprising customer information, the customer information comprising:
a list of registered wireless mobile devices;
a device identifier for each registered wireless mobile device; and
a photograph of a customer associated with each registered wireless mobile device;
a wireless network beacon installed at a business location comprising a first memory, a first processor, and a first plurality of programming instructions stored in the first memory, and operating on the first processor, wherein the first plurality of programming instructions, when operating on the first processor, causes the wireless network beacon to:
emit a beacon signal with short-range wireless communications;
wherein the beacon signal comprises identifying information and application information associated with wireless network beacon, and a query for signal strength information;
receive a first response from a first mobile device reached by the emitted beacon signal, the first response comprising a first device identifier for the first mobile device, a first signal strength of the beacon signal as received by the first mobile device, and a second signal strength of a wireless connection with a second mobile device as received by the first mobile device; and
receive a second response from a second mobile device reached by the emitted beacon signal, the second response comprising a second device identifier for the second mobile device, a third signal strength of the beacon signal as received by the second mobile device, and a fourth signal strength of a wireless connection with the first mobile device as received by the second mobile device;
calculate by triangulation relative distances between the wireless network beacon, the first mobile device, and the second mobile device using the first, second, third, and fourth signal strengths;
send the first device identifier and second device identifier to the remote business server;
receive from the remote business server a first photograph associated with the first mobile device and a second photograph associated with the second mobile device;
send a first notification to the first mobile device of the relative distance from the first mobile device to the second mobile device along with the first photograph; and
send a second notification to the second mobile device of the relative distance from the second mobile device to the first mobile device along with the second photograph; and
the remote business server comprising a second memory, a second processor, the database comprising customer information and a second plurality of programming instructions stored in the second memory, and operating on the second processor, wherein the second plurality of programming instructions, when operating on the second processor, causes the remote business server to:
receive the first device identifier and second device identifier;
retrieve the first photograph associated with the person associated with the first mobile device from the database comprising customer information;
retrieve the second photograph associated with the person associated with the second mobile device from the database comprising customer information; and
send the first photograph and second photograph to the wireless network beacon.
2. The system of claim 1 , wherein the first photograph, the second photograph, and the relative distances between the first mobile device and second mobile device are sent to a third mobile device operated by an employee of the business location.
3. The system of claim 1 , wherein the wireless network beacon is part of a third mobile device operated by an employee of the business location.
4. The system of claim 1 , wherein the wireless network beacon is part of a desk-affixed device for servicing customers at the business location.
5. The system of claim 1 , wherein the wireless network beacon is a device affixed to a part of a building, wherein the wireless network beacon is configured to reach customers that may walk by a business establishment.
6. The system of claim 1 , wherein the business server further comprises a point-of-sale system, and wherein the database comprising customer information further includes information on past customer interactions and customer preferences, and wherein the wireless network beacon further communicates with the database comprising customer information to determine preferences or past sales information of the person associated with the first mobile device or the person associated with the second mobile device.