Multi-modal transportation service planning and fulfillment
The present disclosure provides systems and methods for real-time planning and fulfillment of multi-modal transportation services in a multi-modal ride sharing network. In particular, aspects of the present disclosure are directed to a computing system that creates an end-to-end multi-modal itinerary responsive to a user request for transportation service between an origin and a destination. The multi-modal itinerary can include two or more transportation legs that include travel via two or more different transportation modalities such as, as examples, via a car and via an aircraft.
1. A computing system comprising:
one or more processors; and
one or more non-transitory computer-readable media that collectively store instructions that, when executed by the one or more processors, cause the computing system to perform operations, the operations comprising:
receiving a request to transport a user from an origin to a destination;
obtaining data indicative of one or more candidate flight plans for aircraft associated with a service provider of flight-based transportation;
determining one or more end-to-end itineraries based at least in part on the origin, the destination, and the one or more candidate flight plans, each end-to-end itinerary comprising a plurality of transportation legs that include transportation via a plurality of different transportation modalities,
wherein the plurality of transportation legs comprises a first transportation leg, a second transportation leg following the first transportation leg, and a third transportation leg following the second transportation leg, wherein at least one of the first or third transportation legs comprise ground-based transportation provided via one or more ground-based vehicles associated with a service provider of ground-based transportation and the second transportation leg comprises flight-based transportation provided via one or more aircraft associated with the service provider of flight-based transportation;
evaluating the one or more end-to-end itineraries for presentation to the user;
accessing data indicative of progress of the user along a selected itinerary of the one or more end-to-end itineraries;
computing a contingency itinerary based at least in part on the progress of the user along the selected itinerary, wherein the contingency itinerary comprises a delayed departure time for the one or more aircraft to mitigate a deviation from the selected itinerary prior to second transportation leg; and
transmitting data indicative of the contingency itinerary to the user for replacement of the selected itinerary.
2. The computing system of claim 1 , wherein evaluating the one or more end-to-end itineraries for presentation to the user comprises determining whether the one or more end-to-end itineraries are to be presented to the user via a user interface.
3. The computing system of claim 2 , wherein the user interface is associated with the service provider of ground-based transportation.
4. The computing system of claim 1 , wherein evaluating the one or more end-to-end itineraries for presentation to the user comprises determining whether the one or more end-to-end itineraries conform to the request.
5. The computing system of claim 1 , wherein the operations further comprise:
selecting an end-to-end itinerary for presentation to the user; and
providing data indicative of the end-to-end itinerary to a user device.
6. The computing system of claim 1 , wherein obtaining the data indicative of the one or more candidate flight plans for the aircraft of the service provider of flight-based transportation comprises obtaining the data indicative of the one or more candidate flight plans from the service provider of flight-based transportation, and the one or more candidate flight plans for the aircraft are not predetermined.
7. The computing system of claim 1 , wherein obtaining the data indicative of the one or more candidate flight plans from the service provider of flight-based transportation comprises communicating with at least one computing device of the service provider of flight-based transportation via one or more APIs.
8. The computing system of claim 1 , wherein the operations further comprise:
matching the user to a ground-based transportation modality for the first transportation leg;
matching the user to an aircraft for the second transportation leg as the user progresses along the first transportation leg; and
matching the user to a ground-based transportation modality for the third transportation leg as the user progresses along the second transportation leg.
9. The computing system of claim 8 , wherein matching the user to the aircraft for the second transportation leg while the user is travelling via the ground- based transportation modality for the first transportation leg comprises:
generating a placeholder transportation plan for the second transportation leg; and
reserving a seat on a first aircraft associated with the placeholder transportation plan while the user is travelling via the ground-based transportation modality for the first transportation leg or reserving a seat on another aircraft associated with an alternative transportation plan while the user is travelling via the ground-based transportation modality for the first transportation leg.
10. A computer-implemented method comprising:
receiving, by a computing system comprising one or more computing devices, a request to transport a user from an origin to a destination;
obtaining, by the computing system, data indicative of one or more candidate flight plans for aircraft associated with a service provider of flight-based transportation;
determining, by the computing system, one or more end-to-end itineraries based at least in part on the origin, the destination, and the one or more candidate flight plans, each end-to-end itinerary comprising a plurality of transportation legs that include transportation via a plurality of different transportation modalities,
wherein the plurality of transportation legs comprises a first transportation leg, a second transportation leg following the first transportation leg, and a third transportation leg following the second transportation leg, wherein at least one of the first or third transportation legs comprise ground-based transportation and the second transportation leg comprises flight-based transportation provided via one or more aircraft associated with the service provider of flight- based transportation; and
evaluating, by the computing system, the one or more end-to-end itineraries for presentation to the user;
accessing, by the computing system, data indicative of progress of the user along a selected itinerary of the one or more end-to-end itineraries;
computing, by the computing system, a contingency itinerary based at least in part on the progress of the user along the selected itinerary, wherein the contingency itinerary comprises a delayed departure time for the one or more aircraft to mitigate a deviation from the selected itinerary prior to second transportation leg; and
transmitting, by the computing system, data indicative of the contingency itinerary to the user for replacement of the selected itinerary.
11. The computer-implemented method of claim 10 , wherein evaluating the one or more end-to-end itineraries for presentation to the user comprises determining whether the one or more end-to-end itineraries are to be presented to the user via a user interface.
12. The computer-implemented method of claim 11 , wherein the user interface is associated with a service provider of ground-based transportation and wherein the user interface allows for the user to select one or more of the end-to-end itineraries for matching to the user.
13. The computer-implemented method of claim 10 , wherein evaluating the one or more end-to-end itineraries for presentation to the user comprises determining whether the one or more end-to-end itineraries conform to the request.
14. The computer-implemented method of claim 10 , further comprising:
selecting, by the computing system, an end-to-end itinerary for presentation to the user; and
providing, by the computing system, data indicative of the end-to-end itinerary to a user device.
15. The computer-implemented method of claim 10 , further comprising:
matching, by the computing system, the user to a ground-based transportation modality for the first transportation leg; and
matching, by the computing system, the user to an aircraft for the second transportation leg as the user progresses along the first transportation leg.
16. The computer-implemented method of claim 15 , wherein the method further comprises:
matching, by the computing system, the user to a ground-based transportation modality for the third transportation leg as the user progresses along the second transportation leg.
17. The computer-implemented method of claim 16 , wherein at least one of the ground-based transportation modality for the first transportation leg or the ground-based transportation modality for the third transportation leg is a ground-based vehicle.
18. One or more non-transitory computer-readable media that collectively store instructions that, when executed by one or more processors, cause the one or more processors to perform operations, the operations comprising:
receiving a request to transport a user from an origin to a destination;
generating an end-to-end itinerary based at least in part on the origin and the destination, the end-to-end itinerary comprising a plurality of transportation legs that include transportation via a plurality of different transportation modalities,
wherein the plurality of transportation legs comprises a first transportation leg, a second transportation leg following the first transportation leg, and a third transportation leg following the second transportation leg, the first and third transportation legs comprising ground-based transportation and the second transportation leg comprising flight-based transportation;
matching the user to a ground-based transportation modality for the first transportation leg;
matching the user to an aircraft for the second transportation leg as the user progresses along the first transportation leg;
matching the user to a ground-based transportation modality for the third transportation leg as the user progresses along the second transportation leg;
accessing data indicative of progress of the user along the end-to-end itinerary;
computing a contingency itinerary based at least in part on the progress of the user along the end-to-end itinerary, wherein the contingency itinerary comprises a delayed departure time for the aircraft to mitigate a deviation from the end-to-end itinerary prior to second transportation leg; and
transmitting data indicative of the contingency itinerary to the user for replacement of the end-to-end itinerary.
19. The one or more non-transitory computer-readable media of claim 18 , wherein the operations comprise:
obtaining data indicative of one or more candidate flight plans for aircraft associated with a service provider of flight-based transportation, and
wherein generating an end-to-end itinerary comprises generating the end-to-end itinerary based at least in part on the origin, the destination, and the one or more candidate flight plans.
20. The computer-implemented method of claim 10 , wherein one or more of the plurality of transportation legs is a placeholder transportation plan for a ground-based transportation leg that will be available at a future time for which the user is seeking to travel, the placeholder transportation plan being an estimation of the transportation service that will be available at the future time generated based on at least one of historical data or real-time data.