ESTABLISHING AN AUDIO/VIDEO LINK TO A CENTRAL MONITORING STATION

1 . An alarm system comprising:

one or more sensors configured to detect an alarm condition;

one or more client stations;

a controller of a security panel operably coupled to the one or more client stations; and

a central station operably coupled to the control panel over a network, wherein the central station is configured to initiate a conference between the one or more client stations and the central station.

2 . The alarm system of claim 1 , wherein the one or more client stations each include a client station speaker, a client station microphone, and a client station controller, wherein the one or more client stations is used to confirm an alarm event.

3 . The alarm system of claim 1 , wherein the controller further comprises a display, a station speaker, a microphone, and is configured for communication.

4 . The alarm system of claim 1 , further comprising a conference coordinator configured to generate the conference link and provide a conferencing service.

5 . The alarm system of claim 1 , wherein the conference coordinator is integrated into the controller.

6 . The alarm system of claim 1 , wherein the network is a TCP/IP network.

7 . The alarm system of claim 1 , wherein the central station is configured to maintain an internal group list and an external group list for the conference.

8 . The alarm system of claim 1 , wherein the central station is configured to execute and host the conference using the internal group list and the external group list.

9 . A method comprising:

detecting, by one or more sensors and client stations at a location, an alarm event;

transmitting, from a security alarm controller, a message including the alarm event and a link to a central station;

executing, at the central station, the link to initiate a conference between the central station and one or more client stations;

establishing the conference between the central station and the one or more client stations to validate the alarm event; and

dispatching resources to the location based at least in part on the validation of the alarm event.

10 . The method of claim 9 , further comprising responsive to the detection, generating, at a central conference coordinator, the link for the conference to validate the alarm event.

11 . The method of claim 9 , further comprising the security alarm controller communicating with the central conference coordinator to generate the link for the conference.

12 . The method of claim 9 , wherein the message includes an identifier of the one or more sensors detecting the alarm event.

13 . The method of claim 9 , wherein the message comprises video data of the one or more sensors that detected the alarm event.

14 . The method of claim 9 , further comprising maintaining an internal group list of one or more sensors positioned at the location and an external group list of one or more authorized users to contact using the conference during an alarm event.

15 . The method of claim 9 , wherein the central station is the host to establish the conference.

16 . The method of claim 9 , further comprising communicating with a user through the one or more client stations in the conference to validate the alarm event.

17 . The method of claim 16 , responsive to validating the alarm event, dispatching resources to the location indicating the alarm event.

18 . The method of claim 14 , wherein the central station operator communicates with the security alarm controller, the one or more client stations, and the one or more authorized users simultaneously.

19 . The method of claim 9 , further comprising wirelessly communicating with the one or more sensors and the one or more client stations.

20 . The method of claim 9 , further comprising wherein the security alarm controller, the one or more sensors, and the one or more client stations communicate over an internal network.