IP Library Granted Patent US 11,257,583
Granted Patent B2
US 11,257,583 · App. 17/138,491 · Granted Feb 22, 2022

Systems and methods for assisting individuals in a behavioral-change program

Inventors: Joe Chancellor (Fremont, CA); Laura Dotson (San Francisco, CA); Aneesh Joshi (Whitby, CA); Linda Bundick (Columbus, IN); David S. Utley (Redwood City, CA); Daniel Balbierz (Redwood City, CA); Rajiv Vaidyanathan (Belmont, CA); Allen Jameson (Sunnyvale, CA)
Assignee: Carrot, Inc.
G16H20/70G16H10/60G16H15/00G16H80/00
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Quick Facts
Patent No.
US 11,257,583
App. No.
17/138,491
Granted
Feb 22, 2022
Kind
B2
Abstract

Methods and systems of enhancing an electronic interaction between a behavioral-modification program and a user in the program by providing customized content specific to the user. The systems and methods allow for coach-counselor assistance to the individual-user or for automated content delivery.

Claims (43)

1. A method of enhancing an electronic interaction between a coach-counselor assisting an individual-user participating in a behavioral-modification program, the method comprising:

providing electronic access to a database of information to the coach-counselor during the electronic interaction between the coach-counselor and the individual-user, where the database of information includes a plurality of user-specific input data specific to the individual-user, where the plurality of user-specific input data includes a subset of individual-user biological input data and at least one of a subset of individual-user psychographic information and a subset of individual-user personal information, where at least a portion of the plurality of user-specific input data is previously collected;

electronically displaying a background data to the coach-counselor during the electronic interaction, where the background data includes a historical information regarding an activity of the individual-user in the behavioral-modification program, to permit the coach-counselor a review the historical information regarding the individual-user during the electronic interaction;

electronically supplying the coach-counselor with at least one prompt of a communication topic from a database of generic information applicable to the behavioral-modification program, where the at least one prompt improves efficiency and accuracy of an interaction between the coach-counselor and the individual-user to provides a coaching topic for the coach-counselor to assist the individual-user in the behavioral-modification program; and

electronically transmitting the at least one prompt to the individual-user as a coach-message.

2. The method of claim 1 , where electronically transmitting the at least one prompt occurs automatically without input from the coach-counselor.

3. The method of claim 1 , where electronically transmitting the at least one prompt occurs requires an input from the coach-counselor.

4. The method of claim 1 , further comprising establishing an electronic reporting interface for the coach-counselor, where the electronic reporting interface allows the coach-counselor to electronically access a database of batch data that includes information from a plurality of users who participated in the behavioral-modification program.

5. The method of claim 1 , wherein the database of information further includes a behavior summary of the individual-user, where the behavior summary comprises an association of the individual-user biological input data from the individual-user with at least one of a plurality of behavioral data supplied by the individual-user where the plurality of behavioral data is non-biologic.

6. The method of claim 1 , further comprising allowing the coach-counselor to update the database of information about the individual-user.

7. The method of claim 1 , wherein the subset of individual-user personal information in the database of information includes information from a group consisting of background, traits, demographics, and previous notes about the individual-user.

8. The method of claim 1 , wherein the subset of individual-user psychographic information in the database of information includes milestones and targets.

9. The method of claim 1 , where electronically displaying the background data includes displaying a conversation history between the individual-user and the coach-counselor.

10. The method of claim 1 , wherein the at least one prompt comprises a reusable prompt that is applicable to multiple alternate users.

11. The method of claim 1 , wherein the at least one prompt requires selection by the coach-counselor, and wherein the at least one prompt comprises encoded variables that are pre-filled when the at least one prompt is selected by the coach-counselor.

12. The method of claim 1 , wherein the at least one prompt includes placeholders and the method further comprising preventing electronically transmitting the at least one prompt until coach-counselor replaces the placeholders with text.

13. The method of claim 1 , further comprising tagging the coach-message to assign a relevant category.

14. The method of claim 13 , wherein the relevant category includes a trigger or a behavior.

15. The method of claim 1 , wherein the coach-message is added to the database of information about the individual-user.

16. The method of claim 15 , further comprising assigning the coach-message as either private or public.

17. The method of claim 1 , wherein enabling the coach-counselor to select data from the database of information comprises enabling the coach-counselor to search by content of the at least one prompt.

18. The method of claim 1 , further comprising altering the at least one prompt to maintain stylistic similarity to the coach-counselor.

19. The method of claim 1 , wherein the behavioral-modification program comprises preventing a behavior selected from a group consisting of smoking cigarettes, vaping, consuming alcohol, use of tobacco, use of narcotics.

20. A method of providing customized content to an individual-user participating in a behavioral-modification program, the method comprising:

providing a database of information comprised of a plurality of user-specific data specific to the individual-user, where the plurality of user-specific data includes a subset of individual-user biological input data and at least one of a subset of individual-user psychographic information, a subset of individual-user personal information, where at least a portion of the plurality of user-specific data is previously collected;

electronically monitoring an activity of the individual-user;

using the activity and the database to customize a program-related content comprising an electronic media content from a database of generic information applicable to the behavioral-modification program;

electronically transmitting the program-related content to the individual-user as an electronic message; and

monitoring an electronic interaction of the individual-user with a program-related content.

21. The method of claim 20 , wherein the electronic message further includes at least one data item from one of the subset of individual-user psychographic information, the subset of individual-user personal information, or the subset of individual-user biological input data.

22. The method of claim 20 , where electronically transmitting the program-related content to the individual-user occurs automatically.

23. The method of claim 20 , where electronically transmitting program-related content requires an input from the individual-user.

24. The method of claim 20 , wherein the database of information further includes a behavior summary of the individual-user, where the behavior summary comprises an association of the individual-user biological input data with at least one of a plurality of behavioral data supplied by the individual-user where the plurality of behavioral data is non-biologic.

25. The method of claim 20 , wherein the subset of individual-user personal information in the database of information includes information from a group consisting of background, traits, demographics, and previous notes about the individual-user.

26. The method of claim 20 , wherein the subset of individual-user psychographic information in the database of information includes milestones and targets.

27. The method of claim 20 , further comprising adding the program-related content to the database of information about the individual-user.

28. The method of claim 20 , further comprising enabling a coach-counselor to select data from the database of information for electronically communicating with the individual-user.

29. The method of claim 20 , wherein the behavioral-modification program comprises preventing a behavior selected from a group consisting of smoking cigarettes, vaping, consuming alcohol, use of tobacco, use of narcotics.

30. A method of enhancing an electronic interaction between a coach-counselor assisting an individual-user participating in a behavioral-modification program, the method comprising:

providing electronic access to a database of information during the electronic interaction between the coach-counselor and the individual-user, where the database of information includes a plurality of user-specific input data specific to the individual-user, where the plurality of user-specific input data includes a subset of individual-user biological input data and at least one of a subset of individual-user psychographic information and a subset of individual-user personal information, where at least a portion of the plurality of user-specific input data is previously collected;

electronically displaying a background data to the coach-counselor during the electronic interaction, where the background data includes a historical information regarding an activity of the individual-user in the behavioral-modification program, to permit the coach-counselor a review the historical information regarding the individual-user during the electronic interaction;

electronically supplying the coach-counselor with at least one prompt of a communication topic from a database of generic information applicable to the behavioral-modification program, where the at least one prompt improves efficiency and accuracy of an interaction between the coach-counselor and the individual-user to provides a coaching topic for the coach-counselor to assist the individual-user in the behavioral-modification program, wherein the at least one prompt comprises a partially written statement, wherein the coach-counselor must complete the partially written statement into a completed statement prior to sending the completed statement to the individual-user; and

electronically transmitting the at least one prompt to the individual-user as a coach-message.

Assignments (2)
CHANGE OF NAME Recorded May 5, 2022
From: CARROT INC.
To: PIVOT HEALTH TECHNOLOGIES INC.
Reel/Frame 059858/0305 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 15, 2021
From: CHANCELLOR, JOE; DOTSON, LAURA; JOSHI, ANEESH; BUNDICK, LINDA; UTLEY, DAVID S.; BALBIERZ, DANIEL; VAIDYANATHAN, RAJIV; JAMESON, ALLEN
To: CARROT, INC.
Reel/Frame 055597/0124 →
Continuity (3)
Provisional Application 62955214 · Dec 30, 2019
Provisional Application 62955219 · Dec 30, 2019
Related Publication 20210202066A1 · Jul 1, 2021
Cited By (1)
US 12,322,518