Remote trigger for security system
Techniques for automatically securing receptacles of a retailer via an electronic lock include receiving a user request to reserve a receptacle, selecting a suitable receptacle based on one or more conditions, some of which may be specified by the user, and transmitting an electronic locking signal to secure, and thereby reserve, the selected receptacle. An association between the reserved receptacle and the user is stored, and the user is electronically notified. Subsequently, an electronic signal indicative of the identification of the user (or of the user's agent) is locally received. Upon determination that the user is expected and associated with the reserved receptacle, the techniques include causing an electronic unlocking signal to be transmitted to the electronic lock, thereby unlocking the receptacle. Further subsequently, upon receiving an electronic locking instruction, the receptacle may automatically be secured via its corresponding electronic lock, and a retailer agent may be electronically notified.
1. A method of automatically securing receptacles associated with an enterprise, the method comprising:
obtaining, at a security system, an indication of an item purchased by a customer;
selecting, by one or more processors of the security system from a plurality of receptacles associated with the enterprise, a target receptacle to receive the item purchased by the customer, the selection based on at least one of: one or more characteristics of the item or one or more preferences of the customer, and the target receptacle secured via an electronic lock; and
transmitting, via one or more communication interfaces communicatively connecting the security system with the electronic lock, at least one of an activating instruction or a deactivating instruction to the electronic lock, thereby respectively at least one of securing or un-securing the target receptacle.
2. The method of claim 1 , wherein selecting the target receptacle from the plurality of receptacles is based on the one or more characteristics of the item purchased by the customer, the one or more characteristics of the item including one or more of: a size of the item, a dimension of the item, a geometry of the item, a cumulative size of a group of items including the item, a cumulative dimension of the group of items, a cumulative geometry of the group of items, or a temperature control requirement of the item.
3. The method of claim 2 , wherein selecting the target receptacle from the plurality of receptacles is further based on the one or more preferences of the customer, the one or more preferences of the customer including one or more of: a particular location associated with the enterprise or a particular height of the target receptacle with respect to the floor.
4. The method of claim 1 , wherein:
the target receptacle includes a customer-facing access mechanism;
the electronic lock secures the customer-facing access mechanism of the target receptacle; and
transmitting the at least one of the activating instruction or the deactivating instruction to the electronic lock comprises transmitting the deactivating instruction to the electronic lock, thereby un-securing the customer-facing access mechanism of the target receptacle for a return of the item purchased by the customer.
5. The method of claim 4 , further comprising receiving an electronic signal indicative of a presence of the customer at the target receptacle, and wherein transmitting the deactivating instruction to the electronic lock, thereby un-securing the customer-facing access mechanism of the target receptacle is based on the received electronic signal.
6. The method of claim 5 , further comprising determining, based on the received electronic signal, that the customer is an expected customer, and wherein transmitting the deactivating instruction to the electronic lock, thereby un-securing the customer-facing access mechanism of the target receptacle is based on the determination that the customer is expected.
7. The method of claim 5 , further comprising, subsequent to transmitting the deactivating instruction to the electronic lock, transmitting the activating instruction to the electronic lock, thereby re-securing the customer-facing access mechanism of the target receptacle and securing the item within the target receptacle.
8. The method of claim 7 , further comprising, subsequent to transmitting the activating instruction to the electronic lock, thereby re-securing the customer-facing access mechanism of the target receptacle, transmitting another deactivating instruction to another electronic lock securing an enterprise-facing access mechanism of the target receptacle, thereby un-securing the enterprise-facing access mechanism of the target receptacle for retrieval, by an agent of the enterprise, of the item secured within the target receptacle.
9. The method of claim 1 , wherein:
the target receptacle includes an enterprise-facing access mechanism;
the particular electronic lock secures the enterprise-facing access mechanism of the target receptacle; and
transmitting the at least one of the activating instruction or the deactivating instruction to the electronic lock comprises transmitting the deactivating instruction to the electronic lock, thereby un-securing the enterprise-facing access mechanism of the target receptacle for loading of the item purchased by the customer into the target receptacle for pick-up or retrieval.
10. The method of claim 9 , further comprising, subsequent to transmitting the deactivating instruction to the electronic lock, thereby un-securing the enterprise-facing access mechanism of the target receptacle, transmitting another deactivating instruction to another electronic lock securing a customer-facing access mechanism of the target receptacle, thereby providing access to the item loaded into the target receptacle via the customer-facing access mechanism.
11. A system for automatically securing receptacles associated with an enterprise, the system comprising:
one or more communication interfaces communicatively connecting the system to a plurality of electronic locks securing a plurality of receptacles associated with the enterprise;
one or more processors; and
one or more tangible, non-transitory computer-readable media storing a set of computer-readable instructions that, when executed by the one or more processors, cause the system to:
obtain an indication of an item purchased by a customer;
select a particular receptacle to receive the item purchased by the customer, the particular receptacle included in the plurality of receptacles, and the selection based on at least one of: one or more characteristics of the item or one or more preferences of the customer; and
transmit, via the one or more communication interfaces, an activating instruction or a deactivating instruction to an electronic lock of the plurality of electronic locks, thereby respectively securing or un-securing the particular receptacle.
12. The system of claim 11 , wherein the selection of the particular receptacle is based on the one or more characteristics of the item purchased by the customer, the one or more characteristics of the item including one or more of: a size of the item, a dimension of the item, a geometry of the item, a cumulative size of a group of items including the item, a cumulative dimension of the group of items, a cumulative geometry of the group of items, or a temperature control requirement of the item.
13. The system of claim 12 , wherein the selection of the particular receptacle is further based on the one or more preferences of the customer, the one or more preferences of the customer including one or more of: a particular location associated with the enterprise or a particular height of the particular receptacle with respect to the floor.
14. The system of claim 11 , wherein:
the particular receptacle includes a customer-facing access mechanism;
the electronic lock secures the customer-facing access mechanism of the particular receptacle; and
the system transmits the deactivating instruction to the electronic lock, thereby un-securing the customer-facing access mechanism of the particular receptacle for a return of the item purchased by the customer.
15. The system of claim 14 , wherein subsequent to the transmission of the deactivating instruction to the electronic lock, the system transmits the activating instruction to the electronic lock, thereby re-securing the customer-facing access mechanism of the particular receptacle and securing the item within the particular receptacle.
16. The system of claim 11 , wherein:
the particular receptacle includes an enterprise-facing access mechanism;
the electronic lock secures the enterprise-facing access mechanism of the particular receptacle; and
the system transmits the deactivating instruction to the electronic lock, thereby un-securing the enterprise-facing access mechanism of the particular receptacle for loading of the item purchased by the customer into the particular receptacle for pick-up or retrieval.
17. The system of claim 16 , wherein subsequent to the transmission of the deactivating instruction to the electronic lock, thereby un-securing the enterprise-facing access mechanism of the particular receptacle, the system transmits another deactivating instruction to an electronic lock securing a customer-facing access mechanism of the particular receptacle based on an indication of a presence of the customer at the particular receptacle, thereby providing access to the loaded item purchased by the customer.
18. The system of claim 11 , wherein each of at least one receptacle of the plurality of receptacles is individually secured by a respective, single electronic lock.
19. The system of claim 11 , wherein more than one receptacle of the plurality of receptacles is secured as a group via a respective, single electronic lock.
20. The system of claim 11 , wherein the plurality of receptacles are located at one or more of: a retail location of the enterprise, or another location that is not a retail location of the enterprise.