CENTRALIZED CLOUD SERVICE MANAGEMENT

1 . An information management method for service administration, the method being implemented by one or more computer servers and comprising:

establishing a connection with a semantic database, wherein the semantic database is configured to store information for different services, the information comprising information regarding a first service and information regarding a second service, wherein the information regarding the first service includes a first entity information and the information regarding the second service includes a second entity information;

transmitting to the semantic database a request to obtain information regarding an asset; and

receiving from the semantic database an indication that first entity information and the second entity information being linked and being both related to the asset.

2 . The information management method of claim 1 further comprising:

obtaining the first entity information from the first service and the second entity information from the service;

storing first entity information and second entity information in the semantic database; and

annotating first entity information and second entity information with a set of generic vocabularies, wherein a first property in the first entity information is annotated with a first generic vocabulary and a second property in the second entity information is annotated with the first generic vocabulary.

3 . The information management method of claim 1 further comprising:

generating a display request for displaying the asset in association with the first service and second service.

4 . The information management method of claim 1 , wherein the semantic database is a graph database.

5 . The information management method of claim 1 , wherein the asset comprises a user, a user group, a license, a file, a mailbox, a hardware, a computing device and/or an organization.

6 . The information management method of claim 1 further comprising:

retrieving from the semantic database the first entity information and the second entity information;

determining that the first entity information and the second entity information are both of a first type;

determining whether the first entity information and the second entity information are to be linked based on one or more preset criteria; and

in response to the determination that the first entity information and second entity information are to be linked, generate and transmit a request to the semantic database to link the first entity information and the second entity information.

7 . The information management method of claim 1 further comprising:

retrieving from the semantic database the first entity information and the second entity information; and

determining the first and second entity information are to be unlinked based on a set of preset criteria; and

generating and transmitting to the semantic database a request to unlink the first and second entity information.

8 . The information management method of claim 2 , wherein annotating the first entity information and the second entity information with the set of generic vocabularies comprises:

retrieving from the semantic database the first entity information;

determining the first entity information is of a first type;

retrieving one or more generic vocabularies from the set of generic vocabularies based on the first type;

annotating the first entity information according to the one or more generic vocabularies.

9 . The information management method of claim 2 , wherein the method further comprises:

creating a common entity including a first common entity, wherein the first common entity includes the first generic vocabulary.

10 . A computer system configured to managing information for service administration, the computer system comprising one or more processor configured to execute machine-readable instructions to cause the computer system to perform:

establishing a connection with a semantic database, wherein the semantic database is configured to store information for different services, the information comprising information regarding a first service and information regarding a second service, wherein the information regarding the first service includes a first entity information and the information regarding the second service includes a second entity information;

transmitting to the semantic database a request to obtain information regarding an asset; and

receiving from the semantic database an indication that first entity information and the second entity information being linked and being both related to the asset.

11 . The computer system of claim 10 is further caused to perform:

obtaining the first entity information from the first service and the second entity information from the service;

storing first entity information and second entity information in the semantic database; and

annotating first entity information and second entity information with a set of generic vocabularies, wherein a first property in the first entity information is annotated with a first generic vocabulary and a second property in the second entity information is annotated with the first generic vocabulary.

12 . The computer system of claim 10 is further caused to perform:

generating a display request for displaying the asset in association with the first service and second service.

13 . The computer system of claim 10 , wherein the semantic database is a graph database.

14 . The computer system of claim 10 , wherein the asset comprises a user, a user group, a license, a file, a mailbox, a hardware, a computing device and/or an organization.

15 . The computer system of claim 10 is further caused to perform:

retrieving from the semantic database the first entity information and the second entity information;

determining that the first entity information and the second entity information are both of a first type;

determining whether the first entity information and the second entity information are to be linked based on one or more preset criteria; and

in response to the determination that the first entity information and second entity information are to be linked, generate and transmit a request to the semantic database to link the first entity information and the second entity information.

16 . The computer system of claim 10 is further caused to perform:

retrieving from the semantic database the first entity information and the second entity information; and

determining the first and second entity information are to be unlinked based on a set of preset criteria; and

generating and transmitting to the semantic database a request to unlink the first and second entity information.

17 . The computer system of claim 11 , wherein annotating the first entity information and the second entity information with the set of generic vocabularies comprises:

retrieving from the semantic database the first entity information;

determining the first entity information is of a first type;

retrieving one or more generic vocabularies from the set of generic vocabularies based on the first type;

annotating the first entity information according to the one or more generic vocabularies.

18 . The computer system of claim 11 is further caused to perform:

creating a common entity including a first common entity, wherein the first common entity includes the first generic vocabulary.