ORGANIZATIONAL AWARENESS FOR AUTOMATING DATA PROTECTION POLICIES
Embodiments for automating backup policy application to users in a data protection system of an organization, by defining a plurality of backup policies to apply to data processed by users in the organization, wherein each backup policy dictates a different performance characteristic based on storage cost and target storage type and location. Next, identifying a hierarchical position of a user within the organization and determining communication and grouping behavior of the user within the organization. A score is calculated for the user based on their hierarchical position and communication and grouping behavior, and an appropriate backup policy is assigned to a data processing device operated by the user based on the total score for the user.
1 . A computer-implemented method of automating backup policy application to users in a data protection system of an organization, comprising:
obtaining organizational hierarchy information about the users from a directory service used by the organization;
deriving a base score for each user based on a position of the user within the organization;
obtaining communication and grouping information about the user from one or more communication programs used by the users;
deriving a score modifier value from the communication and grouping information;
calculating a total score for each user by combining its respective base score and score modifier value;
defining a total score range to each policy of a plurality of backup policies provided by the data protection system; and
applying a respective policy to data process by the user based a match of their respective total score relative to the total score range of the respective policy.
2 . The method of claim 1 wherein the users each control and use at least one data processing device for the organization, and wherein the respective policy is applied to the at least one data processing device of a user.
3 . The method of claim 1 wherein the each backup policy of the plurality of backup policies specifies a target storage location, a recovery time objective, and a recovery point objective for data backed up under the backup policy.
4 . The method of claim 1 wherein the directory service comprises one of a Lightweight Directory Access Protocol (LDAP) database, or a Microsoft Active Directory database.
5 . The method of claim 4 wherein the one or more communication programs comprise at least one of an e-mail program, a chat program, a social network platform, and an electronic bulletin board program.
6 . The method of claim 1 wherein the base score is scored on an inverse scale and is derived directly from the user position in the hierarchy with top level users having no upward reporting lines assigned a lower score and middle and lower level users with multiple upward reporting lines having positive integer scores proportional to a number of reporting lines.
7 . The method of claim 6 wherein the score modifier value is derived by taking into account at least one of a plurality of factors defining communication and grouping activities of a user.
8 . The method of claim 7 wherein the factors comprise at least one of: a number of e-mail messages transacted in a period of time, a relative hierarchical level to the user of senders and receivers of the e-mail messages, association in one or more groups with users of a higher hierarchical level; and association with people or groups inside or outside of the organization.
9 . The method of claim 8 wherein the score modifier value for each factor is derived by:
defining a threshold value for each factor;
obtaining an objective value for the user for the factor from the obtained communication and grouping information for the user; and
comparing the obtained value with the defined threshold value for the factor.
10 . A computer-implemented method of automating backup policy application to users in a data protection system of an organization, comprising:
defining a plurality of backup policies to apply to data processed by users in the organization, wherein each backup policy dictates a different performance characteristic based on storage cost and target storage type and location;
identifying a hierarchical position of a user within the organization;
determining communication and grouping behavior of the user within the organization;
calculating a total score for the user based on the hierarchical position and communication and grouping behavior; and
automatically assigning a policy of the plurality of backup policies to a data processing device operated by the user based on the total score for the user.
11 . The method of claim 10 wherein the hierarchical position of the user is obtained by a directory service used by the organization, and the communication and grouping behavior is derived from one or more communication programs used by the user, and includes at least one e-mail program.
12 . The method of claim 11 wherein the total score is derived by combining a base score with a score modifier value, wherein the base score is derived from the hierarchical position of the user in the organization.
13 . The method of claim 12 wherein the base score is scored on an inverse scale and is derived directly from the user position in the hierarchy with top level users having no upward reporting lines assigned a lower score and middle and lower level users with multiple upward reporting lines having positive integer scores proportional to a number of reporting lines.
14 . The method of claim 13 wherein the score modifier value is derived by taking into account at least one of a plurality of factors associated with the communication and grouping activities of the user and quantifiable by the one or more communication programs.
15 . The method of claim 14 wherein the factors comprise at least one of: a number of e-mail messages transacted in a period of time, a relative hierarchical level to the user of senders and receivers of the e-mail messages, association in one or more groups with users of a higher hierarchical level; and association with people or groups inside or outside of the organization.
16 . The method of claim 15 wherein the score modifier value for each factor is derived by:
defining a threshold value for each factor;
obtaining an objective value for the user for the factor from the obtained communication and grouping information for the user; and
comparing the obtained value with the defined threshold value for the factor.
17 . A system for automating backup policy application to users in a data protection system of an organization, comprising:
an organization classifier component obtaining organizational hierarchy information about the users from a directory service used by the organization, deriving a base score for each user based on a position of the user within the organization, obtaining communication and grouping information about the user from one or more communication programs used by the users, deriving a score modifier value from the communication and grouping information, and calculating a total score for each user by combining its respective base score and score modifier value; and
a backup server computer defining a plurality of backup policies to apply to data processed by users in the organization, wherein each backup policy dictates a different performance characteristic based on storage cost and target storage type and location, defining a total score range to each policy of a plurality of backup policies provided by the data protection system, and applying a respective policy to data process by the user based a match of their respective total score relative to the total score range of the respective policy.
18 . The system of claim 17 wherein the users each control and use at least one data processing device for the organization, and wherein the respective policy is applied to the at least one data processing device of a user, and wherein the method of claim 1 wherein the directory service comprises one of a Lightweight Directory Access Protocol (LDAP) database, or a Microsoft Active Directory database, and the one or more communication programs comprise at least one of an e-mail program, a chat program, a social network platform, and an electronic bulletin board program.
19 . The system of claim 17 wherein the base score is scored on an inverse scale and is derived directly from the user position in the hierarchy with top level users having no upward reporting lines assigned a lower score and middle and lower level users with multiple upward reporting lines having positive integer scores proportional to a number of reporting lines, and wherein the score modifier value is derived by taking into account at least one of a plurality of factors defining communication and grouping activities of a user.
20 . The system of claim 19 wherein the factors comprise at least one of: a number of e-mail messages transacted in a period of time, a relative hierarchical level to the user of senders and receivers of the e-mail messages, association in one or more groups with users of a higher hierarchical level; and association with people or groups inside or outside of the organization, and wherein the score modifier value for each factor is derived by:
defining a threshold value for each factor;
obtaining an objective value for the user for the factor from the obtained communication and grouping information for the user; and
comparing the obtained value with the defined threshold value for the factor.