IP Library Patent Application 17206251
Patent Application
App. No. 17/206,251

System and Method for Generating Defect Identifiers

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Patent No.
US None
App. No.
17/206,251
Abstract

A method, computer program product, and computing system for receiving one or more defect characteristics associated with one or more computing device-related defects. Information associated with the one or more defect characteristics may be extracted from unstructured defect data based upon, at least in part, the one or more defect characteristics. A defect identifier for the one or more defect characteristics may be generated based upon, at least in part, the extracted information associated with the one or more defect characteristics.

Claims (48)

1 . A computer-implemented method, executed on a computing device, comprising:

receiving one or more defect characteristics associated with one or more computing device-related defects;

extracting information associated with the one or more defect characteristics from unstructured defect data based upon, at least in part, the one or more defect characteristics; and

generating a defect identifier for the one or more defect characteristics based upon, at least in part, the extracted information associated with the one or more defect characteristics.

2 . The computer-implemented method of claim 1 , wherein receiving the one or more defect characteristics include receiving a defect type and a reporting component associated with the one or more computing device-related defects.

3 . The computer-implemented method of claim 1 , wherein extracting the information associated with the one or more defect characteristics from the unstructured defect data includes:

identifying one or more source files within the unstructured defect data based upon, at least in part, the one or more defect characteristics;

identifying one or more defect characteristic field extraction expressions based upon, at least in part, the one or more defect characteristics; and

extracting, via the one or more defect characteristic field extraction expressions, one or more defect characteristic fields associated with the one or more defect characteristics.

4 . The computer-implemented method of claim 3 , wherein extracting the information associated with the one or more defect characteristics from the unstructured defect data includes:

identifying one or more defect characteristic field value extraction expressions based upon, at least in part, the one or more defect characteristic fields; and

extracting, via the one or more defect characteristic field value extraction expressions, one or more defect characteristic field values associated with the one or more defect characteristic fields.

5 . The computer-implemented method of claim 4 , wherein generating the defect identifier for the one or more defect characteristics includes generating the defect identifier with the one or more defect characteristic fields and the one or more data characteristic field values extracted from the unstructured defect data.

6 . The computer-implemented method of claim 1 , further comprising:

determining whether the one or more defect identifiers are duplicative of one or more existing defect identifiers of a defect identifier database.

7 . The computer-implemented method of claim 6 , further comprising:

in response to determining that the one or more defect identifiers are not duplicative of the one or more existing defect identifiers, assigning the one or more defect identifiers to at least one defect resolution resource of a plurality of defect resolution resources.

8 . A computer program product residing on a non-transitory computer readable medium having a plurality of instructions stored thereon which, when executed by a processor, cause the processor to perform operations comprising:

receiving one or more defect characteristics associated with one or more computing device-related defects;

extracting information associated with the one or more defect characteristics from unstructured defect data based upon, at least in part, the one or more defect characteristics; and

generating a defect identifier for the one or more defect characteristics based upon, at least in part, the extracted information associated with the one or more defect characteristics.

9 . The computer program product of claim 8 , wherein receiving the one or more defect characteristics include receiving a defect type and a reporting component associated with the one or more computing device-related defects.

10 . The computer program product of claim 8 , wherein extracting the information associated with the one or more defect characteristics from the unstructured defect data includes:

identifying one or more source files within the unstructured defect data based upon, at least in part, the one or more defect characteristics;

identifying one or more defect characteristic field extraction expressions based upon, at least in part, the one or more defect characteristics; and

extracting, via the one or more defect characteristic field extraction expressions, one or more defect characteristic fields associated with the one or more defect characteristics.

11 . The computer program product of claim 10 , wherein extracting the information associated with the one or more defect characteristics from the unstructured defect data includes:

identifying one or more defect characteristic field value extraction expressions based upon, at least in part, the one or more defect characteristic fields; and

extracting, via the one or more defect characteristic field value extraction expressions, one or more defect characteristic field values associated with the one or more defect characteristic fields.

12 . The computer program product of claim 11 , wherein generating the defect identifier for the one or more defect characteristics includes generating the defect identifier with the one or more defect characteristic fields and the one or more data characteristic field values extracted from the unstructured defect data.

13 . The computer program product of claim 8 , wherein the operations further comprise:

determining whether the one or more defect identifiers are duplicative of one or more existing defect identifiers of a defect identifier database

14 . The computer program product of claim 13 , wherein the operations further comprise:

in response to determining that the one or more defect identifiers are not duplicative of the one or more existing defect identifiers, assigning the one or more defect identifiers to at least one defect resolution resource of a plurality of defect resolution resources.

15 . A computing system comprising:

a memory; and

a processor configured to receive one or more defect characteristics associated with one or more computing device-related defects, wherein the processor is further configured to extract information associated with the one or more defect characteristics from unstructured defect data based upon, at least in part, the one or more defect characteristics, and wherein the processor is further configured to generate a defect identifier for the one or more defect characteristics based upon, at least in part, the extracted information associated with the one or more defect characteristics.

16 . The computing system of claim 15 , wherein receiving the one or more defect characteristics include receiving a defect type and a reporting component associated with the one or more computing device-related defects.

17 . The computing system of claim 15 , wherein extracting the information associated with the one or more defect characteristics from the unstructured defect data includes:

identifying one or more source files within the unstructured defect data based upon, at least in part, the one or more defect characteristics;

identifying one or more defect characteristic field extraction expressions based upon, at least in part, the one or more defect characteristics; and

extracting, via the one or more defect characteristic field extraction expressions, one or more defect characteristic fields associated with the one or more defect characteristics.

18 . The computing system of claim 17 , wherein extracting the information associated with the one or more defect characteristics from the unstructured defect data includes:

identifying one or more defect characteristic field value extraction expressions based upon, at least in part, the one or more defect characteristic fields; and

extracting, via the one or more defect characteristic field value extraction expressions, one or more defect characteristic field values associated with the one or more defect characteristic fields.

19 . The computing system of claim 18 , wherein generating the defect identifier for the one or more defect characteristics includes generating the defect identifier with the one or more defect characteristic fields and the one or more data characteristic field values extracted from the unstructured defect data.

20 . The computing system of claim 15 , wherein the processor is further configured to:

determine whether the one or more defect identifiers are duplicative of one or more existing defect identifiers of a defect identifier database.

Assignments (10)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (056295/0280) Recorded Jun 10, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
Reel/Frame 062022/0255 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (056295/0124) Recorded Jun 10, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
Reel/Frame 062022/0012 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (056295/0001) Recorded Jun 10, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
Reel/Frame 062021/0844 →
RELEASE OF SECURITY INTEREST Recorded Nov 2, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
Reel/Frame 058297/0332 →
SECURITY INTEREST Recorded May 19, 2021
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 056295/0124 →
SECURITY INTEREST Recorded May 19, 2021
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 056295/0001 →
SECURITY INTEREST Recorded May 19, 2021
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 056295/0280 →
CORRECTIVE ASSIGNMENT TO CORRECT THE MISSING PATENTS THAT WERE ON THE ORIGINAL SCHEDULED SUBMITTED BUT NOT ENTERED PREVIOUSLY RECORDED AT REEL: 056250 FRAME: 0541. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded May 17, 2021
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 056311/0781 →
SECURITY AGREEMENT Recorded May 14, 2021
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 056250/0541 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 19, 2021
From: SMITH, EDWARD GUY
To: EMC IP HOLDING COMPANY, LLC
Reel/Frame 055645/0712 →