Automated Clinical Documentation System and Method
A computer-implemented method, computer program product, and computing system for automated clinical documentation is executed on a computing device and includes obtaining encounter information of a user encounter. The encounter information is processed to generate an encounter transcript. At least a portion of the encounter transcript is processed to populate at least a portion of a record associated with the user encounter. A computer-implemented method, computer program product, and computing system for automating an intake process is executed on a computing device and includes prompting a user to provide encounter information via a virtual assistant during a pre-visit portion of a user encounter. Encounter information is obtained from the user in response to the prompting by the virtual assistant. A computer-implemented method, computer program product, and computing system for automating a follow-up process is executed on a computing device and includes prompting a user to provide encounter information via a virtual assistant during a post-visit portion of a user encounter. Encounter information is obtained from the user in response to the prompting by the virtual assistant. A computer-implemented method, computer program product, and computing system for automating a monitoring process is executed on a computing device and includes obtaining encounter information of a user encounter. The encounter information is processed to determine if the encounter information is indicative of a potential situation. An inquiry is initiated concerning the potential situation.
1 . A computer-implemented method for automated clinical documentation, executed on a computing device, comprising:
obtaining encounter information of a user encounter;
processing the encounter information to generate an encounter transcript; and
processing at least a portion of the encounter transcript to populate at least a portion of a record associated with the user encounter.
2 . The computer-implemented method of claim 1 wherein the user encounter includes one or more of:
a financial encounter;
a life coach encounter;
a legal encounter;
a telecom encounter;
a retail encounter; and
a business encounter.
3 . The computer-implemented method of claim 1 wherein the encounter information includes one or more of:
financial information;
life coach information;
legal information;
telecom information;
retail information; and
business information.
4 . The computer-implemented method of claim 1 wherein the computer-implemented method is executed within one or more of:
a financial environment;
a life coach environment;
a legal environment;
a telecom environment;
a retail environment; and
a business environment.
5 . The computer-implemented method of claim 1 wherein the encounter information includes:
machine vision encounter information obtained via one or more machine vision systems.
6 . The computer-implemented method of claim 5 wherein the one or more machine vision systems includes one or more of:
an RGB imaging system;
an infrared imaging system;
an ultraviolet imaging system;
a laser imaging system;
an X-ray imaging system;
a SONAR imaging system;
a RADAR imaging system; and
a thermal imaging system.
7 . The computer-implemented method of claim 1 wherein the encounter information includes:
audio encounter information obtained via one or more audio sensors.
8 . A computer-implemented method for automating an intake process, executed on a computing device, comprising:
prompting a user to provide encounter information via a virtual assistant during a pre-visit portion of a user encounter; and
obtaining encounter information from the user in response to the prompting by the virtual assistant.
9 . The computer-implemented method of claim 8 wherein the user encounter includes one or more of:
a financial encounter;
a life coach encounter;
a legal encounter;
a telecom encounter;
a retail encounter; and
a business encounter.
10 . The computer-implemented method of claim 8 wherein the encounter information includes one or more of:
financial information;
life coach information;
legal information;
telecom information;
retail information; and
business information.
11 . The computer-implemented method of claim 8 wherein the computer-implemented method is executed within one or more of:
a financial environment;
a life coach environment;
a legal environment;
a telecom environment;
a retail environment; and
a business environment.
12 . The computer-implemented method of claim 8 wherein prompting the user to provide encounter information via the virtual assistant includes:
audibly prompting the user to provide encounter information via the virtual assistant.
13 . The computer-implemented method of claim 8 wherein obtaining encounter information from the user includes:
audibly obtaining encounter information from the user.
14 . The computer-implemented method of claim 8 wherein the pre-visit portion of the user encounter includes:
a user intake portion of the user encounter.
15 . A computer-implemented method for automating a follow-up process, executed on a computing device, comprising:
prompting a user to provide encounter information via a virtual assistant during a post-visit portion of a user encounter; and
obtaining encounter information from the user in response to the prompting by the virtual assistant.
16 . The computer-implemented method of claim 15 wherein the user encounter includes one or more of:
a financial encounter;
a life coach encounter;
a legal encounter;
a telecom encounter;
a retail encounter; and
a business encounter.
17 . The computer-implemented method of claim 15 wherein the encounter information includes one or more of:
financial information;
life coach information;
legal information;
telecom information;
retail information; and
business information.
18 . The computer-implemented method of claim 15 wherein the computer-implemented method is executed within one or more of:
a financial environment;
a life coach environment;
a legal environment;
a telecom environment;
a retail environment; and
a business environment.
19 . The computer-implemented method of claim 15 wherein prompting the user to provide encounter information via the virtual assistant includes:
audibly prompting the user to provide encounter information via the virtual assistant.
20 . The computer-implemented method of claim 15 wherein obtaining encounter information from the user includes:
audibly obtaining encounter information from the user.
21 . The computer-implemented method of claim 15 wherein the post-visit portion of the user encounter includes:
a user follow-up portion of the user encounter.
22 . A computer-implemented method for automating a monitoring process, executed on a computing device, comprising:
obtaining encounter information of a user encounter;
processing the encounter information to determine if the encounter information is indicative of a potential situation; and
initiating an inquiry concerning the potential situation.
23 . The computer-implemented method of claim 22 wherein the user encounter includes one or more of:
a financial encounter;
a life coach encounter;
a legal encounter;
a telecom encounter;
a retail encounter; and
a business encounter.
24 . The computer-implemented method of claim 22 wherein the encounter information includes one or more of:
financial information;
life coach information;
legal information;
telecom information;
retail information; and
business information.
25 . The computer-implemented method of claim 22 wherein the computer-implemented method is executed within one or more of:
a financial environment;
a life coach environment;
a legal environment;
a telecom environment;
a retail environment; and
a business environment.
26 . The computer-implemented method of claim 22 wherein initiating an inquiry concerning the potential situation includes:
inquiring about the potential situation via a virtual assistant.
27 . The computer-implemented method of claim 26 wherein inquiring about the potential situation via a virtual assistant includes:
verbally inquiring about the potential situation via a virtual assistant.
28 . The computer-implemented method of claim 22 wherein initiating an inquiry concerning the potential situation includes:
providing a notification to a professional concerning the potential situation.