System for view-only command center mode
A system, method, and computer-readable medium for performing a data center monitoring and management operation. The data center monitoring and management operation includes: entering a data center management mode, the data center management mode enabling a data center administrator user to selectively provide access to a subset of information available for use by the administrator user; determining whether to provide a designated user access to the subset of information; creating a monitoring console instance, the monitoring console instance providing the designated user access to the subset of information; and, enabling the designated user to access the monitoring console instance.
1. A computer-implementable method for performing a data center monitoring and management operation, comprising:
entering a data center management mode via a data center monitoring and management console, the data center monitoring and management console including a monitoring module, a management module and a user interface engine, the monitoring module being implemented to monitor procurement, deployment, implementation, operation, management, maintenance, and remediation of a particular data center asset at any point in a lifecycle of the data center asset, the management module being implemented to manage the procurement, deployment, implementation, operation, monitoring, maintenance, and remediation of the particular data center asset at any point in the lifecycle of the data center asset, the user interface engine being implemented to generate a user interface for the provision, of certain information associated with the monitoring and management of a particular data center asset, the data center management mode enabling a data center administrator user to selectively provide access to a subset of information available for use by the administrator user;
determining whether to provide a designated user access to the subset of information;
creating a monitoring console instance via the data center monitoring and management console, the monitoring console instance providing the designated user access to the subset of information, the monitoring console instance being implemented to operate in a monitoring mode of operation, the monitoring mode of operation providing monitoring information for use by the designated user; and,
enabling the designated user to access the monitoring console instance, the enabling including performing a data center monitoring and management console rights delegation operation, the data center monitoring and management console rights delegation operation delegating certain data center monitoring console instance rights to the designated user.
2. The method of claim 1 , wherein:
the monitoring console instance is created for a corresponding time duration, the corresponding time duration comprising a predetermined finite amount of time.
3. The method of claim 1 , further comprising:
providing a data center management mode user interface; and wherein
the subset of information is enabled via the data center management mode user interface.
4. The method of claim 1 , further comprising:
enabling delegated user access to the subset of information.
5. The method of claim 1 , wherein:
the designated user comprises at least one of a plurality of command center users; and,
the monitoring console instance is accessible via a generally viewable command center display device contained within a command center, the generally viewable command center display device being viewable by the plurality of command center users.
6. The method of claim 1 , further comprising:
providing the designated user with remediation task generation rights;
determining when a data center issue alert is received; and,
generating a data center remediation task in response to the received data center issue alert, the data center remediation task being generated by the designated user having the remediation task generation rights, the remediation task being designed to address an issue within the data center associated with the data center issue alert, the remediation task comprising an assignment of a data center remediation operation to a selected data center personnel, the selected data center personnel being selected from a set of available data center personnel, the selected data center personnel being the data center personnel most likely to remediate the issue.
7. A system comprising:
a processor;
a data bus coupled to the processor; and
a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations and comprising instructions executable by the processor and configured for:
entering a data center management mode via a data center monitoring and management console, the data center monitoring and management console including a monitoring module, a management module and a user interface engine, the monitoring module being implemented to monitor procurement, deployment, implementation, operation, management, maintenance, and remediation of a particular data center asset at any point in a lifecycle of the data center asset, the management module being implemented to manage the procurement, deployment, implementation, operation, monitoring, maintenance, and remediation of the particular data center asset at any point in the lifecycle of the data center asset, the user interface engine being implemented to generate a user interface for the provision, of certain information associated with the monitoring and management of a particular data center asset, the data center management mode enabling a data center administrator user to selectively provide access to a subset of information available for use by the administrator user;
determining whether to provide a designated user access to the subset of information;
creating a monitoring console instance, the monitoring console instance providing the designated user access to the subset of information, the monitoring console instance being implemented to operate in a monitoring mode of operation, the monitoring mode of operation providing monitoring information for use by the designated user; and,
enabling the designated user to access the monitoring console instance, the enabling including performing a data center monitoring and management console rights delegation operation, the data center monitoring and management console rights delegation operation delegating certain data center monitoring console instance rights to the designated user.
8. The system of claim 7 , wherein:
the monitoring console instance is created for a corresponding time duration, the corresponding time duration comprising a predetermined finite amount of time.
9. The system of claim 8 , wherein the instructions executable by the processor are further configured for:
providing a data center management mode user interface; and wherein
the subset of information is enabled via the data center management mode user interface.
10. The system of claim 7 , wherein the instructions executable by the processor are further configured for:
enabling delegated user access to the subset of information.
11. The system of claim 7 , wherein:
the designated user comprises at least one of a plurality of command center users; and,
the monitoring console instance is accessible via a generally viewable command center display device contained within a command center, the generally viewable command center display device being viewable by the plurality of command center users.
12. The system of claim 7 , wherein the instructions executable by the processor are further configured for:
providing the designated user with remediation task generation rights;
determining when a data center issue alert is received; and,
generating a data center remediation task in response to the received data center issue alert, the data center remediation task being generated by the designated user having the remediation task generation rights, the remediation task being designed to address an issue within the data center associated with the data center issue alert, the remediation task comprising an assignment of a data center remediation operation to a selected data center personnel, the selected data center personnel being selected from a set of available data center personnel, the selected data center personnel being the data center personnel most likely to remediate the issue.
13. A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer executable instructions configured for:
entering a data center management mode via a data center monitoring and management console, the data center monitoring and management console including a monitoring module, a management module and a user interface engine, the monitoring module being implemented to monitor procurement, deployment, implementation, operation, management, maintenance, and remediation of a particular data center asset at any point in a lifecycle of the data center asset, the management module being implemented to manage the procurement, deployment, implementation, operation, monitoring, maintenance, and remediation of the particular data center asset at any point in the lifecycle of the data center asset, the user interface engine being implemented to generate a user interface for the provision, of certain information associated with the monitoring and management of a particular data center asset, the data center management mode enabling a data center administrator user to selectively provide access to a subset of information available for use by the administrator user;
determining whether to provide a designated user access to the subset of information;
creating a monitoring console instance, the monitoring console instance providing the designated user access to the subset of information, the monitoring console instance being implemented to operate in a monitoring mode of operation, the monitoring mode of operation providing monitoring information for use by the designated user; and,
enabling the designated user to access the monitoring console instance, the enabling including performing a data center monitoring and management console rights delegation operation, the data center monitoring and management console rights delegation operation delegating certain data center monitoring console instance rights to the designated user.
14. The non-transitory, computer-readable storage medium of claim 13 , wherein:
the monitoring console instance is created for a corresponding time duration, the corresponding time duration comprising a predetermined finite amount of time.
15. The non-transitory, computer-readable storage medium of claim 13 , wherein the computer executable instructions are further configured for:
providing a data center management mode user interface; and wherein
the subset of information is enabled via the data center management mode user interface.
16. The non-transitory, computer-readable storage medium of claim 13 , wherein the computer executable instructions are further configured for:
enabling delegated user access to the subset of information.
17. The non-transitory, computer-readable storage medium of claim 13 , wherein:
the designated user comprises at least one of a plurality of command center users; and,
the monitoring console instance is accessible via a generally viewable command center display device contained within a command center, the generally viewable command center display device being viewable by the plurality of command center users.
18. The non-transitory, computer-readable storage medium of claim 13 , wherein the computer executable instructions are further configured for:
providing the designated user with remediation task generation rights;
determining when a data center issue alert is received; and,
generating a data center remediation task in response to the received data center issue alert, the data center remediation task being generated by the designated user having the remediation task generation rights, the remediation task being designed to address an issue within the data center associated with the data center issue alert, the remediation task comprising an assignment of a data center remediation operation to a selected data center personnel, the selected data center personnel being selected from a set of available data center personnel, the selected data center personnel being the data center personnel most likely to remediate the issue.
19. The non-transitory, computer-readable storage medium of claim 13 , wherein:
the computer executable instructions are deployable to a client system from a server system at a remote location.
20. The non-transitory, computer-readable storage medium of claim 13 , wherein:
the computer executable instructions are provided by a service provider to a user on an on-demand basis.