IP Library Granted Patent US 11,263,572
Granted Patent B1
US 11,263,572 · App. 17/247,403 · Granted Mar 1, 2022

Dynamic dashboard for business operations

Inventors: Parul Ghosh (Bangalore, IN); Shishir Vasant Rao (Bengaluru, IN); Niravkumar N. Bajaj (Pune, IN); Priyanka Dixit (Bangalore, IN); Arvind Kumar Gottapally (Hyderabad, IN); Abhishek Kumar (Bangalore, IN)
Assignee: Wells Fargo Bank, N.A.
G06Q10/0635G06Q10/0639G06Q10/063114H04L67/36
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Quick Facts
Patent No.
US 11,263,572
App. No.
17/247,403
Granted
Mar 1, 2022
Kind
B1
Abstract

An example method for rendering a dynamic dashboard for an electronic computing device includes receiving data regarding a server computing device. The data indicates whether there are any current or potential problems that impact an operation of the server computing device. Information is obtained regarding any business applications currently running on the server computing device. Information is obtained regarding customers using the business applications currently running on the server computing device. The dynamic dashboard is created to include the information regarding the customers and the business applications currently running on the server computing device and that describes any current or potential problems based on the data. Content of the dynamic dashboard is tailored based upon an identity of an individual who is accessing the dynamic dashboard. The dynamic dashboard is rendered on the electronic computing device.

Claims (36)

1. A method for rendering a dynamic dashboard for an electronic computing device, the method comprising:

receiving data regarding a server computing device, the data indicating whether there are any current or potential problems that impact an operation of the server computing device;

obtaining information regarding any business applications currently running on the server computing device;

obtaining information regarding customers using the business applications currently running on the server computing device;

creating the dynamic dashboard that includes the information regarding the customers and the business applications currently running on the server computing device and that describes any current or potential problems based on the data;

tailoring content of the dynamic dashboard based upon an identity of an individual who is accessing the dynamic dashboard; and

rendering, on the electronic computing device, a view of the dynamic dashboard, wherein the view of the dynamic dashboard lists a monetary impact of and number of customers for one or more currently running business applications, and wherein the dynamic dashboard listing of the monetary impact is visible only to specified business team members.

2. The method of claim 1 , wherein the view of the dynamic dashboard is programmed for a customer of a financial organization.

3. The method of claim 2 , wherein the view of the dynamic dashboard lists all currently running business applications initiated by or for the customer.

4. The method of claim 3 , further comprising:

receiving a selection of one of the business applications currently running initiated by or for the customer; and

rendering another view listing operational steps comprising the one of the business applications currently running initiated by or for the customer.

5. The method of claim 4 , further comprising showing a completion status of one or more of the operational steps.

6. The method of claim 5 , further comprising providing an indication of a delay in a completion of one of the one or more of the operational steps.

7. The method of claim 1 , wherein the view of the dynamic dashboard is configured for a business team member of a financial organization.

8. The method of claim 1 , wherein the view of the dynamic dashboard is configured for an information technology (IT) team member of a financial organization.

9. The method of claim 1 , further comprising:

receiving information that there is an operational problem for one or more of the business applications currently running; and

rendering in a distinct manner a listing of the one or more of the business applications currently running for which there is the operational problem.

10. An electronic computing device, comprising:

a processor; and

system memory including instructions thereon which, when executed by the processor, cause the electronic computing device to:

receive data regarding a server computing device, the data indicating whether there are any current or potential problems than can impact an operation of the server computing device;

obtain information regarding any business applications currently running on the server computing device;

obtain information regarding customers using the business applications currently running on the server computing device;

receive an identity of an individual who is authorized to access a dynamic dashboard;

create the dynamic dashboard that includes the information regarding the customers and the business applications currently running on the server computing device and that describes any current or potential problems based on the data; and

render on the electronic computing device a view of the dynamic dashboard that is based on the identity of the individual and that is configured for the individual, wherein the view of the dynamic dashboard lists a monetary impact of and number of customers for one or more currently running business applications, and wherein the dynamic dashboard listing of the monetary impact is visible only to specified business team members.

11. The electronic computing device of claim 10 , wherein the view of the dynamic dashboard is programmed for a customer of a financial organization.

12. The electronic computing device of claim 11 , wherein the view of the dynamic dashboard lists all currently running business applications initiated by or for the customer.

13. The electronic computing device of claim 12 , further comprising instructions which, when executed by the processor, cause the electronic computing device to:

receive a selection of one of the business applications currently running initiated by or for the customer; and

render another view listing operational steps comprising the one of the business applications currently running initiated by or for the customer.

14. The electronic computing device of claim 13 , further comprising instructions which, when executed by the processor, cause the electronic computing device to show a completion status of one or more of the operational steps.

15. The electronic computing device of claim 14 , further comprising instructions which, when executed by the processor, cause the electronic computing device to provide an indication of a delay in a completion of the one or more of the operational steps.

16. The electronic computing device of claim 10 , wherein the view of the dynamic dashboard is configured for a business team member of a financial organization.

Assignments (2)
STATEMENT OF CHANGE OF ADDRESS OF ASSIGNEE Recorded Jun 17, 2025
From: WELLS FARGO BANK, N.A.
To: WELLS FARGO BANK, N.A.
Reel/Frame 071657/0316 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 20, 2021
From: GHOSH, PARUL; RAO, SHISHIR VASANT; BAJAJ, NIRAVKUMAR N.; DIXIT, PRIYANKA; GOTTAPALLY, ARVIND KUMAR; KUMAR, ABHISHEK
To: WELLS FARGO BANK, N.A.
Reel/Frame 058433/0162 →
Continuity (1)
Continuation 16740824 · Jan 13, 2020