IP Library Patent Application 17376565
Patent Application Utility
App. No. 17/376,565 · Confirmation No. 1052

SYSTEM AND METHOD FOR IMPROVING QUALITY ASSURANCE PROCESS IN CONTACT CENTERS

Applicant: NICE Ltd.
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Code Description Pages PDF
2026-05-20 CTFR Final Rejection 10 View
2026-05-20 892 List of references cited by examiner 1 View
2026-05-20 SRFW Search information including classification, databases and other search related notes 2 View
2026-05-20 FWCLM Index of Claims 1 View
2026-05-20 SRNT Examiner's search strategy and results 9 View
2026-04-30 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2026-04-30 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2026-04-28 PA.. Power of Attorney 3 View
2026-04-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-04-28 R3.73 Assignee showing of ownership per 37 CFR 3.73 3 View
2026-01-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection View
2026-01-26 XT/ Extension of Time 1 View
2026-01-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2026-01-26 CLM Claims 10 View
2026-01-26 REM Applicant Arguments/Remarks Made in an Amendment 12 View
2026-01-26 N417.PYMT Electronic Fee Payment 2 View
2026-01-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-01-26 WFEE Fee Worksheet (SB06) 1 View
2025-08-26 CTNF Non-Final Rejection 29 View
2025-08-26 892 List of references cited by examiner 1 View
2025-08-26 FWCLM Index of Claims 1 View
2025-08-26 SRFW Search information including classification, databases and other search related notes 2 View
2025-08-26 SRNT Examiner's search strategy and results 2 View
2025-08-26 SRNT Examiner's search strategy and results 2 View
2025-08-26 SRNT Examiner's search strategy and results 8 View
2025-02-04 A... Amendment/Request for Reconsideration-After Non-Final Rejection View
2025-02-04 N417 Electronic Filing System Acknowledgment Receipt 2 View
2025-02-04 RCEX Request for Continued Examination (RCE) 1 View
2025-02-04 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2025-02-04 N417.PYMT Electronic Fee Payment 2 View
2025-02-04 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2025-02-04 CLM Claims 12 View
2025-02-04 WFEE Fee Worksheet (SB06) 1 View
2025-01-01 M865E Electronic Request for Interview with Examiner 1 View
2024-11-04 CTFR Final Rejection 25 View
2024-11-04 892 List of references cited by examiner 1 View
2024-11-04 SRFW Search information including classification, databases and other search related notes 2 View
2024-11-04 FWCLM Index of Claims 1 View
2024-11-04 SRNT Examiner's search strategy and results 5 View
2024-07-29 A... Amendment/Request for Reconsideration-After Non-Final Rejection View
2024-07-29 REM Applicant Arguments/Remarks Made in an Amendment 11 View
2024-07-29 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-07-29 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2024-07-29 CLM Claims 1 View
2024-07-29 CLM Claims 9 View
2024-07-29 WFEE Fee Worksheet (SB06) 1 View
2024-07-25 EXIN Examiner Interview Summary Record (PTOL - 413) 3 View
2024-07-25 OA.APPENDIX Office Action Appendix 8 View
2024-07-08 M865E Electronic Request for Interview with Examiner 1 View
2024-06-19 M865E Electronic Request for Interview with Examiner 1 View
2024-05-20 CTNF Non-Final Rejection 21 View
2024-05-20 892 List of references cited by examiner 1 View
2024-05-20 SRFW Search information including classification, databases and other search related notes 2 View
2024-05-20 FWCLM Index of Claims 1 View
2024-05-20 SRNT Examiner's search strategy and results 4 View
2024-05-20 SRNT Examiner's search strategy and results 2 View
2024-05-20 SRNT Examiner's search strategy and results 2 View
2024-03-16 WFEE Fee Worksheet (SB06) 1 View
2024-03-14 RCEX Request for Continued Examination (RCE) 1 View
2024-03-14 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-03-14 N417.PYMT Electronic Fee Payment 2 View
2024-03-06 CTAV Advisory Action (PTOL-303) 3 View
2024-03-06 CLM Claims 8 View
2024-03-06 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2024-02-08 EXIN Examiner Interview Summary Record (PTOL - 413) 2 View
2024-02-08 OA.APPENDIX Office Action Appendix 2 View
2024-02-08 WFEE Fee Worksheet (SB06) 1 View
2024-02-07 A... Amendment/Request for Reconsideration-After Non-Final Rejection View
2024-02-07 A.NE Response After Final Action 1 View
2024-02-07 CLM Claims 8 View
2024-02-07 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2024-02-07 A.NE.AFCP After Final Consideration Program Request 1 View
2024-02-07 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-02-07 N417.PYMT Electronic Fee Payment 2 View
2024-02-07 A.NE Response After Final Action 1 View
2024-01-22 M865E Electronic Request for Interview with Examiner 1 View
2023-11-21 CTFR Final Rejection 17 View
2023-11-21 892 List of references cited by examiner 1 View
2023-11-21 FWCLM Index of Claims 1 View
2023-11-21 SRFW Search information including classification, databases and other search related notes 1 View
2023-11-21 BIB Bibliographic Data Sheet 1 View
2023-11-21 1449 List of References cited by applicant and considered by examiner 2 View
2023-11-21 SRNT Examiner's search strategy and results 3 View
2023-08-10 A... Amendment/Request for Reconsideration-After Non-Final Rejection View
2023-08-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-08-10 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2023-08-10 CLM Claims 7 View
2023-08-10 REM Applicant Arguments/Remarks Made in an Amendment 12 View
2023-08-10 WFEE Fee Worksheet (SB06) 1 View
2023-06-05 M327 Miscellaneous Communication to Applicant - No Action Count 2 View
2023-06-05 SRNT Examiner's search strategy and results 2 View
2023-06-01 CTNF Non-Final Rejection 13 View
2023-06-01 892 List of references cited by examiner 1 View
2023-06-01 SRFW Search information including classification, databases and other search related notes 1 View
2023-06-01 FWCLM Index of Claims 1 View
2023-06-01 BIB Bibliographic Data Sheet 1 View
2023-06-01 SRNT Examiner's search strategy and results 2 View
2023-06-01 SRNT Examiner's search strategy and results 2 View
2023-06-01 SRNT Examiner's search strategy and results 2 View
2023-06-01 1449 List of References cited by applicant and considered by examiner 2 View
2023-03-24 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-03-24 ELC. Response to Election / Restriction Filed 1 View
2023-03-24 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2023-02-09 NTC.PUB Notice of Publication 1 View
2023-02-06 CTRS Requirement for Restriction/Election 6 View
2023-02-06 FWCLM Index of Claims 1 View
2021-07-29 WFEE Fee Worksheet (SB06) 1 View
2021-07-29 APP.FILE.REC Filing Receipt 4 View
2021-07-28 WFEE Fee Worksheet (SB06) 1 View
2021-07-15 ECOMM.AUTH Internet Communications Authorization 1 View
2021-07-15 WFEE Fee Worksheet (SB06) 2 View
2021-07-15 N417 Electronic Filing System Acknowledgment Receipt 3 View
2021-07-15 PA.. Power of Attorney 1 View
2021-07-15 R3.73 Assignee showing of ownership per 37 CFR 3.73 4 View
2021-07-15 TRAN.LET Transmittal Letter 3 View
2021-07-15 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2021-07-15 TRNA Transmittal of New Application 1 View
2021-07-15 ADS Application Data Sheet 7 View
2021-07-15 SPEC Specification 37 View
2021-07-15 CLM Claims 4 View
2021-07-15 ABST Abstract 1 View
2021-07-15 DRW Drawings-only black and white line drawings 8 View
2021-07-15 OATH Oath or Declaration filed 2 View
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Quick Facts
App. No.
17/376,565
Filed
2021-07-15
Pub. No.
US20230042350A1
Art Unit
3624