IP Library Granted Patent US 11,556,955
Granted Patent B2
US 11,556,955 · App. 17/379,632 · Granted Jan 17, 2023

Systems and methods for leveraging social queuing to identify and prevent ticket purchaser simulation

Inventors: Callum Merriman (Brooklyn, NY); Joshua C. Block (Brooklyn, NY)
Assignee: Live Nation Entertainment, Inc.
G06Q30/0255
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 11,556,955
App. No.
17/379,632
Granted
Jan 17, 2023
Kind
B2
Abstract

A method for identifying a simulated social media account history is provided. The method may include querying a social media account to obtain social media identification information. The querying may determine whether the account history includes one or more parameters that indicate whether the social media account is related to an automated entity or a human entity. The parameters may include at least one of less than a threshold number of friends on the account; more than a threshold frequency of historic ticket purchases per unit time; disparate location of historic ticket purchases per unit time and/or a historic record of less than a threshold reaction time to a plurality of ticket offers.

Claims (60)

1. A method for filtering and sorting ticket purchasing opportunities for an event, the method comprising:

querying a social media account associated with a user to obtain social media account information or a third-party data source to obtain user information;

receiving social media account information from the social media account or receiving user information from the third-party data source;

querying the social media account to obtain social media identification information;

compiling either or both of the social media account information from the social media account or the user information from the third-party data source to form a user account history;

calculating an index value based on the user information, said index value being based, at least in part, on the account history;

determining whether the index value is more than a first threshold value;

in response to determination that index value is more than the threshold value, associating the social media identification information as a priority identification information;

receiving a plurality of ticket purchasing requests associated with an event, wherein each of the plurality of ticket purchase requests are associated with the user;

for ticket purchasing requests associated with the priority identification information, placing ticket purchasing requests in a priority ticket purchase queue;

for logins not associated with the priority identification information, placing ticket purchasing requests in a non-priority ticket purchase queue;

determining if the index value is more than a second threshold value; and

in response to determining that the index value is more than the second threshold value, tagging the social media identification information as a non-priority identification information.

2. The method, as recited in claim 1 , further comprising categorizing a first portion of the plurality of ticket purchasing requests as human-based logins, a second portion of the plurality of ticket purchasing requests as non-human-based logins and a third portion of the plurality of ticket purchasing requests as human-based priority logins.

3. The method, as recited in claim 1 , further comprising determining whether the user account history includes one or more parameters that indicate whether the user account history is related to an automated entity or a human entity.

4. The method, as recited in claim 3 , wherein the one or more parameters include a determination of less than a threshold number of friends associated with the account.

5. The method, as recited in claim 3 , wherein the one or more parameters include at a determination more than a threshold frequency of historic ticket purchases per unit time.

6. The method, as recited in claim 3 , wherein the user account history comprises streaming audio time from the third-party data source.

7. The method, as recited in claim 1 , further comprising updating social media identification information; and

updating the index value based on update in social media identification information.

8. A system for filtering and sorting ticket purchasing opportunities for an event, comprising:

one or more data processors; and

a non-transitory computer-readable storage medium containing instructions which, when executed on the one or more data processors, cause the one or more data processors to perform operations including:

querying a social media account associated with a user to obtain social media account information or a third-party data source to obtain user information;

receiving social media account information from the social media account or receiving user information from the third-party data source;

querying the social media account to obtain social media identification information;

compiling either or both of the social media account information from the social media account or the user information from the third-party data source to form a user account history;

calculating an index value based on the user information, said index value being based, at least in part, on the account history;

determining whether the index value is more than a first threshold value;

in response to determination that index value is more than the threshold value, associating the social media identification information as a priority identification information;

receiving a plurality of ticket purchasing requests associated with an event, wherein each of the plurality of ticket purchase requests are associated with the user;

for ticket purchasing requests associated with the priority identification information, placing ticket purchasing requests in a priority ticket purchase queue;

for logins not associated with the priority identification information, placing ticket purchasing requests in a non-priority ticket purchase queue;

determining if the index value is more than a second threshold value; and

in response to determining that the index value is more than the second threshold value, tagging the social media identification information as a non-priority identification information.

9. The system, as recited in claim 8 , further comprising categorizing a first portion of the plurality of ticket purchasing requests as human-based logins, a second portion of the plurality of ticket purchasing requests as non-human-based logins and a third portion of the plurality of ticket purchasing requests as human-based priority logins.

10. The system, as recited in claim 8 , further comprising determining whether the user account history includes one or more parameters that indicate whether the user account history is related to an automated entity or a human entity.

11. The system, as recited in claim 10 , wherein the one or more parameters include a determination of less than a threshold number of friends associated with the account.

12. The system, as recited in claim 10 , wherein the one or more parameters include at a determination more than a threshold frequency of historic ticket purchases per unit time.

13. The system, as recited in claim 10 , wherein the user account history comprises streaming audio time from the third-party data source.

14. The system, as recited in claim 1 , further comprising updating social media identification information; and

updating the index value based on update in social media identification information.

15. A computer-program product tangibly embodied in a non-transitory machine-readable storage medium, including instructions configured to cause a data processing apparatus to perform operations including:

querying a social media account associated with a user to obtain social media account information or a third-party data source to obtain user information;

receiving social media account information from the social media account or receiving user information from the third-party data source;

querying the social media account to obtain social media identification information;

compiling either or both of the social media account information from the social media account or the user information from the third-party data source to form a user account history;

calculating an index value based on the user information, said index value being based, at least in part, on the account history;

determining whether the index value is more than a first threshold value;

in response to determination that index value is more than the threshold value, associating the social media identification information as a priority identification information;

receiving a plurality of ticket purchasing requests associated with an event, wherein each of the plurality of ticket purchase requests are associated with the user;

for ticket purchasing requests associated with the priority identification information, placing ticket purchasing requests in a priority ticket purchase queue;

for logins not associated with the priority identification information, placing ticket purchasing requests in a non-priority ticket purchase queue;

determining if the index value is more than a second threshold value; and

in response to determining that the index value is more than the second threshold value, tagging the social media identification information as a non-priority identification information.

16. The computer-program product, as recited in claim 15 , further comprising categorizing a first portion of the plurality of ticket purchasing requests as human-based logins, a second portion of the plurality of ticket purchasing requests as non-human-based logins and a third portion of the plurality of ticket purchasing requests as human-based priority logins.

17. The computer-program product, as recited in claim 15 , further comprising determining whether the user account history includes one or more parameters that indicate whether the user account history is related to an automated entity or a human entity.

18. The computer-program product, as recited in claim 17 , wherein the one or more parameters include a determination of less than a threshold number of friends associated with the account.

19. The computer-program product, as recited in claim 17 , wherein the one or more parameters include at a determination more than a threshold frequency of historic ticket purchases per unit time.

20. The computer-program product, as recited in claim 17 , wherein the user account history comprises streaming audio time from the third-party data source.

Assignments (3)
SECURITY AGREEMENT Recorded Nov 17, 2023
From: LIVE NATION ENTERTAINMENT, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 065613/0867 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS Recorded Nov 17, 2023
From: LIVE NATION ENTERTAINMENT, INC.
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS SUCCESSOR IN INTEREST TO U.S. BANK NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
Reel/Frame 065615/0001 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS Recorded Nov 17, 2023
From: LIVE NATION ENTERTAINMENT, INC.
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS SUCCESSOR IN INTEREST TO U.S. BANK NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
Reel/Frame 065615/0257 →