RIDER SATISFACTION SYSTEM
A rider satisfaction system for optimizing rider satisfaction, the rider satisfaction system includes an electronic commerce interface deployed for access by a rider in a vehicle, and a rider interaction circuit that captures rider interactions with the deployed interface. The rider satisfaction system also includes a rider state determination circuit that processes the captured rider interactions to determine a rider state, and an artificial intelligence system trained to optimize, responsive to the rider state, at least one parameter affecting operation of the vehicle to improve the rider state.
1 . A rider satisfaction system for optimizing rider satisfaction, the rider satisfaction system comprising:
an electronic commerce interface deployed for access by a rider in a vehicle;
a rider interaction circuit that captures rider interactions with the deployed interface;
a rider state determination circuit that processes the captured rider interactions to determine a rider state; and
an artificial intelligence system trained to optimize, responsive to the rider state, at least one parameter affecting operation of the vehicle to improve the rider state.
2 . The rider satisfaction system of claim 1 wherein the vehicle comprises a system for automating at least one control parameter of the vehicle.
3 . The rider satisfaction system of claim 1 wherein the vehicle is at least a semi-autonomous vehicle.
4 . The rider satisfaction system of claim 1 wherein the vehicle is automatically routed.
5 . The rider satisfaction system of claim 1 wherein the vehicle is a self-driving vehicle.
6 . The rider satisfaction system of claim 1 wherein the electronic commerce interface is self-adaptive and responsive to at least one of an identity of the rider, a route of the vehicle, a rider mood, rider behavior, vehicle configuration, and vehicle state.
7 . The rider satisfaction system of claim 1 wherein the electronic commerce interface provides in-vehicle-relevant content that is based on at least one of an identity of the rider, a route of the vehicle, a rider mood, rider behavior, vehicle configuration, and vehicle state.
8 . The rider satisfaction system of claim 1 wherein the electronic commerce interface executes a user interaction workflow adapted for use by a rider in a vehicle.
9 . The rider satisfaction system of claim 1 wherein the electronic commerce interface provides one or more results of a search query that are adapted for presentation in a vehicle.
10 . The rider satisfaction system of claim 1 wherein the search query results adapted for presentation in a vehicle are presented in the electronic commerce interface along with advertising adapted for presentation in a vehicle.
11 . The rider satisfaction system of claim 1 wherein the rider interaction circuit captures rider interactions with the interface responsive to content presented in the interface.
12 . A method for optimizing a parameter of a vehicle, comprising:
capturing rider interactions with an in-vehicle electronic commerce system;
determining a rider state based on the captured rider interactions and a least one operating parameter of the vehicle;
processing the rider state with a rider satisfaction model that is adapted to suggest at least one operating parameter of a vehicle the influences the rider state; and
optimizing the suggested at least one operating parameter for at least one of maintaining and improving the rider state.
13 . An artificial intelligence system for improving rider satisfaction, comprising:
a first neural network trained to classify rider states based on analysis of rider interactions with an in-vehicle electronic commerce system to detect a rider state through recognition of aspects of the rider interactions captured while the rider is occupying the vehicle that correlate to at least one state of the rider; and
a second neural network that optimizes, for achieving a favorable state of the rider, an operational parameter of the vehicle in response to the detected state of the rider.