Dental laser unit with communication link to assistance center
A medical treatment apparatus includes a power and control (PAC) device. The PAC device provides electrical power through a cable to a laser handpiece assembly to electrically power a laser source within the handpiece assembly. The PAC device controls operation of the handpiece assembly and detects an identification of the handpiece assembly. The PAC device also monitors data relating to operation of the handpiece assembly. The PAC device uploads, through a communication network to a user assistance center remote from the PAC device, the handpiece assembly identification and the monitored data.
1. A method of providing a user assistance center and a remotely located dental treatment power and control (PAC) device, comprising:
configuring the user assistance center to bidirectionally communicate over a communication network with the dental treatment PAC device;
configuring the user assistance center to receive from a user over the communication network, one or more notes input into the dental treatment PAC device regarding use of the dental treatment PAC device; and
configuring the dental treatment PAC device to:
provide electrical power through a cable to a handpiece assembly;
control operation of the handpiece assembly;
detect an identification of the handpiece assembly upon selection, by the user, of the handpiece assembly from among a plurality of handpieces;
automatically switch a laser source of the handpiece assembly to ready mode based on the identification without further action from the user;
monitor data relating to operation of the handpiece assembly; and
upload, through the communication network to a user assistance center that is remote from the dental treatment PAC device, the handpiece assembly identification and the monitored data.
2. The method of claim 1 , wherein the dental treatment PAC device is further configured to:
download, through the communication network from the user assistance center, an update
of software that controls the dental treatment PAC device, wherein the update is prepared based on the uploaded data; and
implement the software update.
3. The apparatus of claim 1 wherein the dental treatment PAC device is further configured to:
download, through the network from the assistance center, control instructions that
control operation of the dental treatment PAC device to perform a diagnostic test and upload resulting data to the assistance center; and
implement the control instructions.
4. The method of claim 1 , wherein the dental treatment PAC device is further configured to:
download, through the communication network from the user assistance center,
information that is derived from the uploaded data, and
display the information to a user of the apparatus.
5. The method of claim 4 , wherein the information includes a statistical analysis of the uploaded data.
6. The method of claim 3 , wherein the uploaded data includes a time log of operation of the handpiece.
7. The method of claim 3 , wherein the uploaded data includes a measurement of a temperature in the at least one handpiece assembly and a measurement of power that is output by the at least one handpiece assembly.
8. The method of claim 1 , wherein the notes include notes entered by the user identifying a medical condition being treated, a treatment procedure the user is using, and the procedure's results to the patient.
9. The method of claim 1 , further comprising:
a dental patient chair assembly that is configured for seating a dental patient undergoing treatment by the handpiece assembly and that supports the dental treatment PAC device.
10. The method of claim 1 , further comprising:
a dental patient chair assembly that is configured for seating a dental patient undergoing
treatment by the handpiece assembly and that provides at least one of power, water and
energy to the dental treatment PAC device.