Concurrent collaboration conference port management
Aspects of the present disclosure involve systems and methods for a collaboration conferencing system to track a total number of concurrently utilized ports across any number of conferencing bridges of the network for a particular customer and one or more billing actions may occur based on this tracking. This may result in an alternate billing option for the customer's use of the system. Further, a telecommunications network administrator may provide access to the collaboration conferencing system based on a total number of concurrently utilized ports rather than on a per conference or per minute basis. With the information of the number of purchased ports by the customer, the administrator may more accurately predict an available capacity for the collaboration conferencing system needed to support all of the users of the system and the potential collaboration conferences.
1. A telecommunications network comprising:
a plurality of conference bridges; and
at least one routing device configured to:
receive collaboration conferencing information from the plurality of conference bridges, the collaboration conferencing information associated with collaboration conferences hosted by each of the plurality of conference bridges;
correlate the collaboration conferencing information from the plurality of conference bridges with a customer identification of a customer group to the telecommunications network;
calculate a total number of utilized ports of the plurality of conference bridges for the customer group associated with the telecommunications network;
compare the calculated total number of utilized ports of the plurality of conference bridges for the customer group to a threshold value; and
add at least one communication port to a collaboration conference based at least on the calculated total number of utilized ports of the plurality of conference bridges for the customer group if the calculated total number of utilized ports of the plurality of conference bridges for the customer group is below the threshold value.
2. The telecommunications network of claim 1 wherein processing the received request to add more communication ports comprises not adding at least one communication port to the requested collaboration conference if the calculated total number of utilized ports of the plurality of conference bridges for the customer group exceeds or equals threshold value.
3. The telecommunications network of claim 2 wherein the at least one routing device is further configured to provide a recorded message to a requester of the more communication ports associated with not adding at least one communication port to the requested collaboration conference.
4. The telecommunications network of claim 1 wherein processing the received request to add more communication ports comprises altering a billing structure for the client for the utilization of the at least one added communication port.
5. The telecommunications network of claim 1 wherein the at least one routing device is further configured to provide the total number of utilized ports of the plurality of conference bridges for the customer group associated with the telecommunications network to a billing system.
6. The telecommunications network of claim 5 wherein the billing system bills the customer group associated with the telecommunications network based on the total number of utilized ports of the plurality of conference bridges.
7. The telecommunications network of claim 1 wherein the telecommunications network is provisioned based at least on the calculated total number of utilized ports of the plurality of conference bridges for the customer group associated with the telecommunications network.
8. A method for operating a collaboration conferencing system, the method comprising:
receiving, at a collaboration conferencing system managing device, collaboration conferencing information from the plurality of conference bridges, the collaboration conferencing information associated with collaboration conferences hosted by each of the plurality of conference bridges;
correlating the collaboration conferencing information from the plurality of conference bridges with a customer identification of a customer group to the telecommunications network;
calculating a total number of utilized ports of the plurality of conference bridges for the customer group associated with the telecommunications network;
comparing the calculated total number of utilized ports of the plurality of conference bridges for the customer group to a threshold value; and
adding at least one communication port to a collaboration conference based at least on the calculated total number of utilized ports of the plurality of conference bridges for the customer group if the calculated total number of utilized ports of the plurality of conference bridges for the customer group is below the threshold value.
9. The method of claim 8 wherein the threshold value is based at least on a time of day the request from the user communication device at the collaboration conferencing system managing device is received.
10. The method of claim 8 wherein processing the received request to add more communication ports comprises not adding at least one communication port to the requested collaboration conference if the calculated total number of utilized ports of the plurality of conference bridges for the customer group exceeds or equals threshold value.
11. The method of claim 10 further comprising:
transmitting a recorded message to the user communication device, the recorded message associated with not adding at least one communication port to the requested collaboration conference.
12. The method of claim 8 wherein processing the received request to initiate the new collaboration conference comprises altering a billing structure for the client for the utilization of the new collaboration conference.
13. The method of claim 8 further comprising:
providing the total number of utilized ports of the plurality of conference bridges for the customer group associated with the telecommunications network to a billing system, and wherein the billing system bills the customer group associated with the telecommunications network based on the total number of utilized ports of the plurality of conference bridges.
14. A collaboration conferencing management device comprising:
at least one communication port for communication with a network;
a processing device; and
a computer-readable medium connected to the processing device configured to store information and instructions that, when executed by the processing device, performs the operations of:
receiving, at a collaboration conferencing system managing device, collaboration conferencing information from the plurality of conference bridges, the collaboration conferencing information associated with collaboration conferences hosted by each of the plurality of conference bridges;
correlating the collaboration conferencing information from the plurality of conference bridges with a customer identification of a customer group to the telecommunications network;
calculating a total number of utilized ports of the plurality of conference bridges for the customer group associated with the telecommunications network;
comparing the calculated total number of utilized ports of the plurality of conference bridges for the customer group to a threshold value; and
adding at least one communication port to a collaboration conference based at least on the calculated total number of utilized ports of the plurality of conference bridges for the customer group if the calculated total number of utilized ports of the plurality of conference bridges for the customer group is below the threshold value.
15. The collaboration conferencing management device of claim 14 wherein processing the received request to initiate the new collaboration conference comprises not adding at least one communication port to the requested collaboration conference if the calculated total number of utilized ports of the plurality of conference bridges for the customer group exceeds or equals threshold value.