IP Library Granted Patent US 12,079,775
Granted Patent B2
US 12,079,775 · App. 17/509,207 · Granted Sep 3, 2024

Containerized contextual conversation system

Inventors: Gangadhar Nittala (Bangalore, IN); Ramani Panchapakesan (Bangalore, IN); Arjun Kochhar (Bangalore, IN); Saurabh Agrawal (Bangalore, IN); Akshay Laxminarayan (Bangalore, IN); Ilanchezhian Kuppusamy (Bangalore, IN)
Assignee: AirWatch LLC
G06Q10/101G06Q50/01H04L63/104H04L63/105G06Q2220/10
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Quick Facts
Patent No.
US 12,079,775
App. No.
17/509,207
Granted
Sep 3, 2024
Kind
B2
Abstract

Systems herein include a managed content application that can place markers for conversations within secure documents. A separate social application can serve as the platform for the conversations, allowing for efficient conversations that can occur in real time. The markers can be stored with the documents and identify the conversation, allowing users to retrieve historical conversations that occurred on the social application from within the document. This can allow users to quickly come up to speed without having to rehash the conversations with the original participants. Document security can also be maintained without sacrificing conversation efficiency of the social application.

Claims (46)

1. A system for integrating real-time comments with managed documents, the system including:

a non-transitory, computer-readable medium that contains instructions; and

a processor that executes the instructions to perform stages including:

assigning, during an enrollment process, attributes specific to a first user device within an enterprise environment;

displaying a document in a secured container of a content application at the first user device;

based on a user input received at the first user device, placing a marker in the document, the marker associated with a portion of the document's contents, using the content application;

in response to the placing of the marker in the document, initiating a conversation in a social application outside the secured container, and providing a first link to the marker to the social application for posting in the conversation;

determining, by the content application, an amount of context from the document surrounding the portion of the document's contents associated with the marker to send to the social application, the amount of context based, at least in part, on the attributes assigned to the first user device and a security level associated with the document; and

sending the determined amount of context to the social application,

wherein the marker includes a second link to the conversation and the social application retrieves the conversation in response to a selection of the marker within the secured container.

2. The system of claim 1 , wherein the content application places the marker in the document by receiving a user selection of an area within the document.

3. The system of claim 1 , the stages further including converting the determined amount of context into an image and sending the image to the social application.

4. The system of claim 1 , wherein the marker further includes:

information identifying the social application; and

a conversation identifier that the social application uses to identify the conversation.

5. The system of claim 1 , wherein the content application displays the conversation from the social application with the document in the secured container.

6. The system of claim 1 , wherein, the content application provides an option to select a user group to converse within the social application regarding the document and wherein the stages further include determining whether a second user device can access the document based on whether the second user device belongs to the user group.

7. A non-transitory, computer-readable medium containing instructions executed by a processor to perform stages for integrating electronic comments with secure documents, the stages including:

assigning, during an enrollment process, attributes specific to a user device within an enterprise environment, the attributes assigned to the user device being stored at a management server;

opening a document in a secured container of a content application at the user device based on the attributes assigned to the user device at the management server;

based on a user input, placing a marker within the document based on a selection in the content application, the marker associated with a portion of the document's contents, the placing of the marker causing a social application outside the secured container to initiate a conversation about the document, wherein a first link to the marker is posted in the conversation and the conversation is stored at a conversation server outside the secured container that communicates with the social application;

storing the marker and the document at the management server, separately from the conversation;

determining, by the content application, an amount of context from the document surrounding the portion of the document's contents associated with the marker to send to the social application, the amount of context based, at least in part, on the attributes assigned to the user device and a security level associated with the document; and

sending the determined amount of context to the social application,

wherein the marker includes a second link to the conversation and the social application retrieves the conversation in response to a selection of the marker within the secured container.

8. The non-transitory, computer-readable medium of claim 7 , wherein causing the social application to initiate the conversation includes the content application providing an address to the document and identifying at least one conversation participant.

9. The non-transitory, computer-readable medium of claim 7 , the stages further including displaying the conversation and the document simultaneously within the content application.

10. The non-transitory, computer-readable medium of claim 7 , the stages further including converting the determined amount of context into an image and sending the image to the social application based on the attributes assigned to the user device at the management server.

11. The non-transitory, computer-readable medium of claim 7 , wherein the marker further includes:

information identifying the social application; and

a conversation identifier that the social application uses to identify the conversation.

12. The non-transitory, computer-readable medium of claim 7 , the stages further including, in response to placing the marker, the content application allowing the user to identify a group within the social application that can access the conversation.

13. A method for integrating electronic comments with secure documents, including:

assigning, during an enrollment process, attributes specific to a user device within an enterprise environment, the attributes assigned to the user device being stored at a management server;

opening an encrypted document in a secured container of a content application at the user device based on the attributes assigned to the user device at the management server;

associating a marker with the document based on a user selection in the content application, the marker associated with a portion of the document's contents;

sending a request from the content application to a social application outside the secured container to initiate a conversation about the document, wherein the social application tracks comments made in the conversation and the conversation is stored outside the secured container for access by the social application, and a first link to the marker is provided to the social application for posting in the conversation;

determining, by the content application, an amount of context from the document surrounding the portion of the document's contents associated with the marker to send to the social application, the amount of context based, at least in part, on the attributes assigned to the user device and a security level associated with the document; and

sending the determined amount of context to the social application,

wherein the marker includes a second link to the conversation and the social application retrieves the conversation in response to a selection of the marker within the secured container.

14. The method of claim 13 , wherein sending the request to the social application to initiate the conversation about the document includes sending an address to the document and identifying at least one conversation participant.

15. The method of claim 13 , further including displaying the conversation within the content application contemporaneously with the document.

16. The method of claim 13 , further including converting the determined amount of context into an image and sending the image to the social application based on the attributes assigned to the user device at the management server.

17. The method of claim 13 , wherein the marker further includes:

information identifying the social application; and

a conversation identifier that the social application uses to identify the conversation.

Assignments (2)
PATENT ASSIGNMENT Recorded Aug 5, 2024
From: AIRWATCH LLC
To: OMNISSA, LLC
Reel/Frame 068327/0670 →
SECURITY INTEREST Recorded Jul 3, 2024
From: OMNISSA, LLC
To: UBS AG, STAMFORD BRANCH
Reel/Frame 068118/0004 →
Priority Claims (1)
IN 201641018141 · May 26, 2016 · national
Continuity (2)
Continuation 15265887 · Sep 15, 2016
Related Publication 20220044201A1 · Feb 10, 2022