IP Library Granted Patent US 11,811,709
Granted Patent B2
US 11,811,709 · App. 17/510,886 · Granted Nov 7, 2023

Method and system for recommending content using chatbot

Inventors: Li-Wen Liao (Tokyo, JP); Yun-Ru Sun (Tokyo, JP); Chan-Yuan Chang (Tokyo, JP); Jun-Wei Wan (Tokyo, JP)
Assignee: LINE CORPORATION
H04L51/02G06F3/0482H04L51/18
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Quick Facts
Patent No.
US 11,811,709
App. No.
17/510,886
Granted
Nov 7, 2023
Kind
B2
Abstract

A method and system for recommending content using a chatbot are provided. The content recommendation method includes calling a chatbot to a chatroom based on a first user interaction with the chatroom; providing first content corresponding to a second user interaction with the chatroom while the chatbot is in the chatroom; and recommending second content related to the first content.

Claims (61)

1. A content recommendation method comprising:

calling a first chatbot to a chatroom based on a first user interaction with the chatroom;

providing a first content corresponding to a first type of content based on a second user interaction indicating selection of a first selectable user interface element provided in a first interactive message received from the first chatbot in the chatroom while the first chatbot is in the chatroom;

calling a second chatbot to the chatroom which provides a second type of content that is different from the first type;

displaying a second interactive message from the second chatbot in the chatroom identifying a recommended content corresponding to the first content and comprising a second selectable user interface element, wherein the recommended content comprises audio, and the second interactive message identifies a title and an artist of the audio; and

providing the recommended content as second content based on a third user interaction indicating selection of the second selectable user interface element, wherein the providing the recommended content comprises reproducing the audio,

wherein the first selectable user interface element is one from among first card selection user interface elements for selection of a specific card from among a plurality of cards as a selected card, and a second card selection user interface element for random selection of the selected card, and

wherein the first content is identified based on the selected card.

2. The content recommendation method of claim 1 , wherein the first user interaction comprises any one or any combination of an input of a keyword for triggering the first chatbot or a menu selection in the chatroom.

3. The content recommendation method of claim 1 , further comprising:

analyzing content or a pattern of a message in the chatroom; and

identifying the first user interaction based on a result of the analyzing.

4. The content recommendation method of claim 1 ,

wherein the specific card is a tarot card and the plurality of cards comprises a plurality of tarot cards, and

wherein the providing the first content comprises providing fortune information based on the tarot card.

5. The content recommendation method of claim 4 , wherein the audio comprises music,

wherein the title and the artist correspond to the music,

wherein the music is identified based on the fortune information, and

wherein the content recommendation method further comprises providing the identified music as the second content based on the third user interaction with the second interactive message.

6. The content recommendation method of claim 1 , wherein the calling of the second chatbot comprises selecting the second chatbot from among a plurality of chatbots.

7. The content recommendation method of claim 1 , wherein the calling of the second chatbot comprises selecting the second chatbot from among a plurality of chatbots based on any one or any combination of the first type of content, information included in the first content, a chatbot popularity, and information related to a user.

8. The content recommendation method of claim 1 , further comprising:

providing an evaluation user interface; and

providing user feedback information corresponding to the recommended content to the second chatbot based on interactions with the evaluation user interface.

9. The content recommendation method of claim 8 , wherein the user feedback information is used to obtain a popularity ranking of the recommended content or a matching score between the first content and the recommended content.

10. The content recommendation method of claim 1 , wherein the title and the artist are identified based on the first content, and

wherein the content recommendation method further comprises providing the recommended content as the second content based on the third user interaction with the second interactive message.

11. A non-transitory computer-readable record medium storing instructions that, when executed by a processor, cause the processor to control a content recommendation method, the content recommendation method comprising:

calling a first chatbot to a chatroom based on a first user interaction with the chatroom;

providing a first content corresponding to a first type of content based on a second user interaction indicating selection of a first selectable user interface element provided in a first interactive message received from the first chatbot in the chatroom while the first chatbot is in the chatroom;

calling a second chatbot to the chatroom which provides a second type of content that is different from the first type;

displaying a second interactive message from the second chatbot in the chatroom identifying a recommended content corresponding to the first content and comprising a second selectable user interface element, wherein the recommended content comprises audio, and the second interactive message identifies a title and an artist of the audio; and

providing the recommended content as second content based on a third user interaction indicating selection of the second selectable user interface element, wherein the providing the recommended content comprises reproducing the audio,

wherein the first selectable user interface element is one from among first card selection user interface elements for selection of a specific card from among a plurality of cards as a selected card, and a second card selection user interface element for random selection of the selected card, and

wherein the first content is identified based on the selected card.

12. A computer apparatus comprising:

at least one memory configured to store computer-readable instructions; and

at least one processor configured to execute the computer-readable instructions to:

call a first chatbot to a chatroom based on a first user interaction with the chatroom;

provide a first content corresponding to a first type of content based on a second user interaction indicating selection of a first selectable user interface element provided in a first interactive message received from the first chatbot in the chatroom while the first chatbot is in the chatroom;

call a second chatbot to the chatroom which provides a second type of content that is different from the first type;

display a second interactive message from the second chatbot in the chatroom identifying a recommended content corresponding to the first content and comprising a second selectable user interface element, wherein the recommended content comprises audio, and the second interactive message identifies a title and an artist of the audio; and

provide the recommended content as second content based on a third user interaction indicating selection of the second selectable user interface element, wherein the providing the recommended content comprises reproducing the audio,

wherein the first selectable user interface element is one from among first card selection user interface elements for selection of a specific card from among a plurality of cards as a selected card, and a second card selection user interface element for random selection of the selected card, and

wherein the first content is identified based on the selected card.

13. The computer apparatus of claim 12 , wherein the first user interaction comprises any one or any combination of an input of a keyword for triggering the first chatbot or a menu selection in the chatroom.

14. The computer apparatus of claim 12 , wherein the at least one processor is further configured to:

analyze content or a pattern of a message in the chatroom; and

identify the first user interaction based on a result of the analyzing.

15. The computer apparatus of claim 12 , wherein the first the specific card is a tarot card and the plurality of cards comprises a plurality of tarot cards, and

wherein the at least one processor is further configured to provide fortune information based on the tarot card as the first content.

16. The computer apparatus of claim 15 , wherein the audio comprises music,

wherein the title and the artist correspond to the music,

wherein the music is identified based on the fortune information, and

wherein the at least one processor is further configured to provide the identified music as the second content.

17. The computer apparatus of claim 12 , wherein the at least one processor is further configured to select the second chatbot from among a plurality of chatbots linkable with the first chatbot.

18. The computer apparatus of claim 12 , wherein the at least one processor is further configured to select the second chatbot from among a plurality of chatbots based on any one or any combination of the first type of content, information included in the first content, a chatbot popularity, and information related to a user.

19. The computer apparatus of claim 12 , wherein the at least one processor is further configured to:

provide an evaluation user interface; and

provide user feedback information corresponding to the recommended content to the second chatbot based on interactions with the evaluation user interface, and

wherein the user feedback information is used to calculate a popularity ranking of the recommended content or a matching score between the first content and the recommended content.

Assignments (7)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 12, 2024
From: Z INTERMEDIATE GLOBAL CORPORATION
To: LY CORPORATION
Reel/Frame 067096/0431 →
CHANGE OF NAME Recorded Apr 10, 2024
From: LINE CORPORATION
To: Z INTERMEDIATE GLOBAL CORPORATION
Reel/Frame 067069/0467 →
CORRECTIVE ASSIGNMENT TO CORRECT THE SPELLING OF THE ASSIGNEES CITY IN THE ADDRESS SHOULD BE TOKYO, JAPAN PREVIOUSLY RECORDED AT REEL: 058597 FRAME: 0303. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Jan 17, 2023
From: A HOLDINGS CORPORATION
To: LINE CORPORATION
Reel/Frame 062401/0490 →
CORRECTIVE ASSIGNMENT TO CORRECT THE THE CITY SHOULD BE SPELLED AS TOKYO PREVIOUSLY RECORDED AT REEL: 058597 FRAME: 0141. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Jan 17, 2023
From: LINE CORPORATION
To: A HOLDINGS CORPORATION
Reel/Frame 062401/0328 →
CHANGE OF NAME Recorded Dec 28, 2021
From: LINE CORPORATION
To: A HOLDINGS CORPORATION
Reel/Frame 058597/0141 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 28, 2021
From: A HOLDINGS CORPORATION
To: LINE CORPORATION
Reel/Frame 058597/0303 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 26, 2021
From: LIAO, LI-WEN; SUN, YUN-RU; CHANG, CHAN-YUAN; WAN, JUN-WEI
To: LINE CORPORATION
Reel/Frame 057917/0775 →
Priority Claims (1)
KR 10-2020-0147290 · Nov 6, 2020 · national
Continuity (1)
Related Publication 20220150190A1 · May 12, 2022