Systems and methods for information gathering, managing and disseminating for assessments and notifications in law enforcement and other environments
View Patent ↗Systems and related methods arranged to improve public safety agency access to phone-based information and communications with citizens. A first system enables a user to gather, store, access and share phone information associated with public safety agency activities including by retaining phone information and “in the hand” user information. A second system enables a public safety agency to exchange of information with one or more citizens, and a related system controls text-based exchanges with citizens to limit their access to agency representatives.
1. An information exchange system configured to improve the operation of a computing device to enable a public safety agency to exchange of information with a citizen on a mobile communication exchange device in a language understood by the citizen, the system comprising:
the computing device arranged for access to the internet and having stored thereon computer-executable instructions configured to cause the computer device to implement instructions controlled by a system user of the public safety agency;
a user interface function arranged to enable mobile device communication including text message communication between the citizen and the public safety agency;
a database of information accessible through the computing device, wherein the information of the database includes mobile device information, citizen information and event information;
a communication function arranged to conduct an exchange between the citizen and the public safety agency, including text message exchanges;
a language translation function arranged to enable both of the system user of the public safety agency and the citizen to translate a message of the exchange from one language to another prior to transmission or receipt when the system user and the citizen do not regularly communicate in a common language; and
a mobile communication exchange upload function arranged to enable storage of content of the exchange on the database of information.
2. The system of claim 1 further comprising a user authentication function to enable a user to access the communication function and the database.
3. The system of claim 1 further comprising an opt-out function arranged to enable the citizen to terminate the exchange.
4. The system of claim 1 further comprising an access request function arranged to enable the public safety agency to reconstitute a communication with the citizen to notify the citizen of information relevant to the exchange.
5. The system of claim 1 wherein the user interface function is a web-based downloadable function.