IP Library Granted Patent US 12,401,631
Granted Patent B2
US 12,401,631 · App. 17/558,210 · Granted Aug 26, 2025

Communication method and system for providing a virtual collaboration space

Inventor: Mattias Wenzel (Jordbro, SE)
Assignee: MITEL NETWORKS Corporation
H04L63/08H04L63/083H04L63/10H04L63/105H04L65/1069H04L65/4015H04L65/403H04L67/131
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Quick Facts
Patent No.
US 12,401,631
App. No.
17/558,210
Granted
Aug 26, 2025
Kind
B2
Abstract

A communication method comprising generating a virtual space comprising one or more virtual subspaces, each virtual sub-space comprising a directory address, at least one associated function including a communication function, and customisable settings; receiving a request from a user device to access the virtual space providing the user device with access to the virtual space according to an access level associated with a user of the user device, the access level providing the user device with a predetermined selection of the virtual sub-spaces; in response to receiving a selection request from the user device to select a virtual sub-space from the predetermined selection of virtual sub-spaces, providing the user device with access to the virtual sub-space with the associated functions; associating the respective directory address of the virtual sub-space with the user device; and establishing a communication link between the user device and a second user device via the communication function of the virtual sub-space.

Claims (31)

1. A communication method comprising:

generating a virtual space comprising a plurality of virtual subspaces, wherein each of the plurality of virtual subspaces comprises (a) a respective directory address that is different from a directory address of the other of the plurality of virtual subspaces, (b) at least one associated function that is different from an associated function of the other of the plurality of virtual subspaces, (c) a communication function, and (d) one or more customizable settings, wherein the one or more customizable settings are selected by a user device, wherein the associated function comprises one or more of: document storage function for storing digital documents, browsing history of a user, or details of decent meeting-related interactions and a speed dial communication function for storing a speed-dial list of contacts most frequently used by the user device;

receiving a request from the user device to access the virtual space;

providing the user device with access to the virtual space according to an access level associated with a user of the user device;

providing the user device with access to one of the plurality of virtual subspaces in accordance with the access level associated with the user of the user device, wherein the access level provides the user device with a predetermined selection of the plurality of virtual subspaces, wherein the user device is denied access to a virtual subspace outside of the predetermined selection;

receiving a selection by the user device of one or more customizable settings for the one of the plurality of virtual subspaces;

configuring the one of the plurality of virtual subspaces in accordance with the customizable settings;

associating the respective directory address of the one of the plurality of virtual subspaces, and its configured customizable settings, with the user device;

utilizing the user device, the user creating a customized subspace within the virtual space and adding functionality to the customized subspace;

receiving a calling card request at the user device from a second user device associated with a second user to enter the customized subspace;

providing the second user device with access to a waiting room virtual subspace;

receiving a confirmation from the user device to allow access to the customized subspace to the second user device; and

providing the second user device with access to the customized subspace upon receiving the confirmation, wherein upon providing the second user device access to the customized subspace, a communication link is established between the user device and the second user device.

2. The communication method according to claim 1 , further comprising determining the access level corresponding to the user based on authentication information received from the user device.

3. The communication method according to claim 1 , wherein a first access level provides a first predetermined selection of the plurality of virtual subspaces to the user device, and a second access level provides a second predetermined selection of the plurality of virtual subspaces to the user device, wherein the second predetermined selection of the plurality of virtual subspaces is a larger selection of the plurality of virtual subspaces than the first predetermined selection of the plurality of virtual subspaces.

4. The communication method according to claim 1 , wherein a first access level is associated with the user, and a second access level is associated with the second user associated with the second user device, and wherein authentication information is received from (a) the user device and authenticated by an authentication provider of the virtual space, and (b) the second user device and authenticated by the authentication provider of the virtual space.

5. The communication method according to claim 4 , further comprising associating a given access level with the user for a limited period in accordance with an invitation.

6. The communication method according to claim 1 , wherein the communication comprises at least one of audio, video, and online text.

7. The communication method according to claim 1 , further comprising receiving a status update request from the user device to update a status of a virtual subspace, and updating the status of the virtual subspace in accordance with the status update request.

8. The communication method according to claim 1 , further comprising receiving a search request from the user device to search for a third user device; and providing information relating to a virtual subspace occupied by a third user to the third user device.

9. The communication method according to claim 1 , further comprising the steps of: a third user device receiving a visit request from the user device to visit a virtual subspace occupied by a third user; and in response to receiving a visit approval response from the third user device, providing access to the virtual subspace occupied by the third user to the user such that a second communication link is established between the user device and the third user device.

10. The communication method according to claim 1 , wherein when a status of the user when in a virtual subspace indicates that the user does not want to be disturbed, and the method further comprises the step of preventing visit requests from being transmitted to the user device.

11. An apparatus comprising at least one processor and a tangible, non-transitory memory configured to communicate with the processor, the memory having stored thereon instructions which, when executed by the processor, are configured to cause the apparatus to execute the method according to claim 1 .

12. A communication system comprising a server, a first user device and a second user device, the communication system being configured to perform the method according to claim 1 .

13. The communication system according to claim 12 , wherein the server is further configured to store settings relating to the plurality of virtual subspaces and associated functions.

14. The communication system according to claim 12 , wherein the server is configured to verify authentication information received from the user device and/or the second user device, and to associate the access level with a user of the user device and/or the second user of the second user device based on the received authentication information.

15. The communication system according to claim 12 , wherein the server is further configured to provide the access level corresponding to the user based on authentication information received from the user device.

16. The communication system according to claim 12 , wherein the server is further configured to provide the user device (a) a first access level to a first predetermined selection of the plurality of virtual subspaces, and (b) a second access level to a second predetermined selection of the plurality of virtual subspaces, and

wherein the second predetermined selection of the plurality of virtual subspaces is a larger number of the plurality of virtual subspaces than the first predetermined selection of the plurality of virtual subspaces.

17. The communication system according to claim 16 , wherein the first access level is associated with the user, and the second access level is associated with the second user, and wherein first authentication information is received from the user device, and second authentication information is received from the second user device, and the first authentication information and second authentication information are authenticated by an authentication provider of the virtual space.

18. The communication system according to claim 17 , further comprising associating a given access level with the user for a limited period in accordance with an invitation sent by the server.

Assignments (10)
SECURITY INTEREST Recorded Jun 30, 2025
From: MLN US HOLDCO LLC; MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: U.S. PCI SERVICES, LLC
Reel/Frame 071758/0843 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071712/0821 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ACQUIOM AGENCY SERVICES LLC
To: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071730/0632 →
SECURITY INTEREST Recorded Jun 20, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 071676/0815 →
SECURITY INTEREST Recorded Mar 12, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 070689/0857 →
NOTICE OF SUCCCESSION OF AGENCY - 2L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069896/0001 →
NOTICE OF SUCCCESSION OF AGENCY - 3L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 070006/0268 →
NOTICE OF SUCCCESSION OF AGENCY - PL Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069895/0755 →
SECURITY INTEREST Recorded Oct 31, 2022
From: MITEL NETWORKS CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061824/0282 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 21, 2021
From: WENZEL, MATTIAS
To: MITEL NETWORKS CORPORATION
Reel/Frame 058450/0543 →
Priority Claims (1)
EP 20216489 · Dec 22, 2020 · regional
Continuity (1)
Related Publication 20220200979A1 · Jun 23, 2022
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