Methods and systems for detecting delivery trip events and improving delivery driver safety
Systems and methods for detecting predetermined events occurring during delivery of an ordered product to a delivery address is provided. Upon receipt of a customer order, delivery of the ordered product is assigned to a delivery driver/vehicle which includes a stand-alone communication device disposed in the delivery vehicle. As the delivery trip begins, various position and acceleration information is collected by the communication device, processed to determine whether a predetermined driving event has occurred, and stored. This information is transmitted periodically to a processing system for eventual communication to a home location store associated with the delivery order. Additional processing of the delivery trip data may occur to enable a review of the delivery trip and any detected events along the delivery path.
1. A method for monitoring and detecting driving events occurring during a delivery trip event for delivery of a product from a home store location to a delivery address, the method comprising:
receiving customer order information for delivery of a product, the received customer order information identifying the product and the delivery address;
storing, at a remote server, a customer order associated with the received customer order information;
dispatching for delivery the customer order, comprising, wirelessly communicating a delivery dispatch message identifying the customer order and the delivery address to a mobile delivery device, wherein the mobile delivery device is associated with a delivery driver;
receiving, at the remote server, a dispatch message indicating the customer order has been dispatched to the mobile delivery device and comprising an identification of the mobile delivery device, and associating, at the remote server, the mobile delivery device with the stored customer order;
detecting a start of a delivery trip event;
responsive to detecting the start of the delivery trip event, activating a tracking and safety data collection and transmission process within the mobile delivery device;
responsive to detecting the start of the delivery trip event, determining a sampling rate for obtaining sensor data during the delivery trip event;
responsive to detecting the start of the delivery trip event, automatically collecting and storing, at the mobile delivery device, global positioning sensor (GPS) sensor data generated during the delivery trip event from one or more sensors disposed within the mobile delivery device, wherein the mobile delivery device is carried by a delivery vehicle, wherein the GPS sensor data is collected at the determined sampling rate, and wherein the sensor data comprises acceleration data and position data;
processing, at the mobile delivery device, the acceleration data and detecting an occurrence of one or more predetermined driving events based on the acceleration data, and associating position data with the detected driving event;
determining a priority for information identifying the detected driving event and the associated position data;
determining, based on the priority, a transmission window for the detected driving event and the associated position data,
transmitting to the remote server during the transmission window, information identifying the detected driving event and associated position data;
transmitting from the remote server to a device disposed at the home store location, a notification of the one or more detected driving events; and
displaying on a display at the home store location, information identifying the one or more detected driving events detected during the delivery trip event,
wherein detecting a driving event occurring during the delivery trip event comprises:
comparing the acceleration data to one or more event thresholds stored in the mobile delivery device; and
detecting the occurrence when the acceleration data exceeds the one or more event thresholds stored within the mobile delivery device,
wherein the one or more event thresholds comprise at least one of the following:
greater than about 2 meters/second 2 for forward acceleration,
greater than about 3 meters/second 2 for braking, and
greater than about 3 meters/second 2 for right/left turn acceleration,
wherein transmitting to the remote server during the transmission window, information identifying the detected driving event and associated position data comprises transmitting the information at a predetermined rate equal to a period of time between one of the following:
about 1 second and 100 seconds,
about 5 seconds and 30 seconds, or
about 8 seconds and 15 seconds, and
wherein the GPS sensor data is collected and stored at the mobile delivery device at a rate wherein each sample of GPS sensor data is obtained between about 0.1 second and 2 seconds.
2. The method in accordance with claim 1 wherein the detected driving event is a one of a forward acceleration event, a braking event or a right/left turn acceleration event.
3. The method in accordance with claim 1 , further comprising:
detecting an end of the delivery trip event;
deactivating the tracking and safety data collection and transmission process; and
transmitting, from the mobile delivery device, any notification of a detected driving event that has not been previously transmitted.
4. A system for monitoring and detecting driving events occurring during a delivery trip event for delivery of a product from a home store location to a delivery address, the system comprising:
a processing system comprising at least one point-of-sale (POS) system disposed at the home store location and a server disposed remotely from the POS system, wherein the processing system is configured to:
receive customer order information for delivery of a product, the received customer order information identifying the product and the delivery address,
store a customer order associated with the received customer order information,
dispatch for delivery the customer order by wirelessly communicating a delivery dispatch message identifying the customer order and the delivery address to a mobile delivery device, wherein the mobile delivery device is associated with a delivery driver,
receive a dispatch message for indicating the customer order has been dispatched to the mobile delivery device, the dispatch message comprising an identification of the mobile delivery device, and
associate the mobile delivery device with the stored customer order;
wherein the mobile delivery device is configured to:
detect a start of a delivery trip event,
responsive to detecting the start of the delivery trip event, activate a tracking and safety data collection and transmission process within the mobile delivery device,
responsive to detecting the start of the delivery trip event, determine a sampling rate for obtaining sensor during the delivery trip event;
responsive to detecting the start of the delivery trip event, automatically collect and store, at the mobile delivery device, global positioning sensor (GPS) sensor data generated during the delivery trip event from one or more sensors disposed within the mobile delivery device, wherein the mobile delivery device is configured to be carried by a delivery vehicle, wherein the GPS sensor data is collected at the determined sampling rate, and wherein the sensor data comprises acceleration data and position data,
process, at the mobile delivery device, the acceleration data and detect an occurrence of one or more predetermined driving events based on the acceleration data, and associate position data with the detected driving event, and
determine a priority for information identifying the detected driving event and the associated position data,
determine, based on the priority, a transmission window for the detected driving event and the associated position data,
transmit to the processing system during the transmission window, information identifying the detected driving event and associated position data; and
wherein the processing system is further configured to:
display on a display at the home store location, information identifying the one or more detected driving events detected during the delivery trip event,
wherein detecting a driving event occurring during the delivery trip event comprises:
comparing the acceleration data to one or more event thresholds stored in the mobile delivery device; and
detecting the occurrence when the acceleration data exceeds the one or more event thresholds stored within the mobile delivery device,
wherein the one or more event thresholds comprise at least one of the following:
greater than about 2 meters/second 2 for forward acceleration,
greater than about 3 meters/second 2 for braking, and
greater than about 3 meters/second 2 for right/left turn acceleration,
wherein transmitting to the remote server during the transmission window, information identifying the detected driving event and associated position data comprises transmitting the information at a predetermined rate equal to a period of time between one of the following:
about 1 second and 100 seconds,
about 5 seconds and 30 seconds, or
about 8 seconds and 15 seconds, and
wherein the GPS sensor data is collected and stored at the mobile delivery device at a rate wherein each sample of GPS sensor data is obtained between about 0.1 second and 2 seconds.
5. The system in accordance with claim 4 wherein the detected driving event is a one of a forward acceleration event, a braking event or a right/left turn acceleration event.
6. The system in accordance with claim 4 wherein the mobile delivery device is further configured to:
detect an end of the delivery trip event;
deactivate the tracking and safety data collection and transmission process; and
transmit, from the mobile delivery device, any notification of a detected driving event that has not been previously transmitted.