Method for providing information, method for generating database, and program
As audio (1) is input to an extension of a browser, the extension transmits the audio (1) to a language processing server. A speech recognition unit obtains a text (1) corresponding to the audio (1), and transmits the text (1) to a natural language understanding unit. In the natural language understanding unit, an information processing unit identifies a URL (1) corresponding to the text (1), and transmits the URL (1) to the browser. The extension passes the URL (1) to a browsing function. The browsing function uses the URL (1) to access a web server. The web server transmits a web page (1) corresponding to the URL (1) to the browser. The browsing function shows a screen corresponding to the web page (1) on a display.
1. A computer-implemented method for providing information, the method comprising:
obtaining an inquiry intent using speech recognition via a browser installed in a user terminal, based on inquiry information input to the user terminal, the inquiry information including one speech audio;
identifying an inquiry grammar conforming to the inquiry information, wherein the inquiry intent is associated with the inquiry grammar in a grammar-intent database;
identifying a slot in the inquiry grammar associated with the inquiry intent;
determining a value of a URL slot included in the inquiry information;
filling a placeholder included in a response URL with the value of the URL slot, wherein the response URL includes the URL slot corresponding to the slot included in the inquiry grammar;
obtaining the response URL corresponding to the inquiry intent, in accordance with a relationship, defined in an intent-URL database, between one or more intents and respectively corresponding one or more URLs; and
providing the response URL to the browser installed in the user terminal.
2. The computer-implemented method of claim 1 , further comprising obtaining a previous URL, the previous URL corresponding to a web page which is displayed by the browser at a time of input of the inquiry information to the user terminal.
3. The computer-implemented method of claim 2 , further comprising obtaining the response URL includes generating the response URL by combining the previous URL and a basic URL, which is associated with the inquiry intent in the intent-URL database.
4. The computer-implemented method of claim 3 , wherein the response URL is generated in response to the inquiry information including a request for narrowing down information shown on the web page.
5. The computer-implemented method of claim 1 , further comprising
obtaining a previous URL, the previous URL corresponding to a web page displayed by the browser at a time of input of the inquiry information to the user terminal, and the inquiry intent is obtained in response to the previous URL being a predetermined URL.
6. The computer-implemented method of claim 1 , further comprising
obtaining a conversation state, using a previous URL, the previous URL corresponding to a web page displayed by the browser at a time of input of the inquiry information to the user terminal, the conversation state including a common intent having a most common portions with the previous URL in the intent-URL database, wherein the inquiry intent is the common intent.
7. The computer-implemented method of claim 6 , further comprising:
obtaining the response URL includes filling a placeholder, included in a URL associated with the inquiry intent in the intent-URL database, with at least a portion of the inquiry information.
8. The computer-implemented method of claim 1 , further comprising updating the relationship in the intent-URL database.
9. The computer-implemented method of claim 1 , prior to obtaining an inquiry intent using speech recognition via a browser installed in a user terminal, further comprising: displaying an audio input feature via a browser installed in a user terminal.
10. The computer-implemented method of claim 1 , further comprising: retrieving data associated with the response URL; and displaying the retrieved data on the browser installed in the user terminal.